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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83267 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104220 Views
10 replies
3 likes
I have requested four times via the contact form for my account to be removed. I haven't heard a thing, anyone else having this issue recently?
I have requested four times via the contact form for my account to be removed. I haven't heard a thing, anyone else having this issue recently?
Not applicable
364 Views
4 replies
0 likes
Dear Spotify Team,I have been a Premium user for many months. The fee has been deducted automatically from my debit card until February. However, in March, I got several letters stating that the payment failed. I tried reentering the details of my ca...
Dear Spotify Team, I have been a Premium user for many months. The fee has been deducted automatically from my debit card until February. However, in March, I got several letters stating that the pa...
Community Legend
195 Views
1 replies
0 likes
I have had spotify for ages and found out recently that I could have discount for being a student. Over a month ago I entered all my details, and received confirmation that the next direct debit would be at the reduced rate of £9.99 but you have take...
I have had spotify for ages and found out recently that I could have discount for being a student. Over a month ago I entered all my details, and received confirmation that the next direct debit woul...
Regular
830 Views
10 replies
0 likes
My wife and I shared my own Premium Account. It worked well enough...until we kept colliding. So I decided to upgrade to the Family plan, adding her as a new member under her own new account. She had several Playlists on my Account, which I successfu...
My wife and I shared my own Premium Account. It worked well enough...until we kept colliding. So I decided to upgrade to the Family plan, adding her as a new member under her own new account. She had...
Regular
477 Views
2 replies
0 likes
Currently, my account is set up to my facebook which was a mistake I made when registering the account yesterday. If you look you will see that I signed up yesterday. If possible, I would like to know if I can set up a regular Spotify account (not li...
Currently, my account is set up to my facebook which was a mistake I made when registering the account yesterday. If you look you will see that I signed up yesterday. If possible, I would like to kno...
Spotify Star
347 Views
2 replies
0 likes
I had a three month trial on spotify for $0.99. Before it expired I cancelled it so I wouldn't be charged the full premium price because I wanted to switch back to the free version. So I cancelled and it said that my subscription was terminated. But,...
I had a three month trial on spotify for $0.99. Before it expired I cancelled it so I wouldn't be charged the full premium price because I wanted to switch back to the free version. So I cancelled an...
Spotify Star
386 Views
2 replies
0 likes
Hello guys! How're you? I am a brazilian premium user and I recently moved to San Francisco to study for the next two years! I am trying to change my country to USA but the website doen't allow me! It says I cant pay with "brazillian" card, but my ca...
Hello guys! How're you? I am a brazilian premium user and I recently moved to San Francisco to study for the next two years! I am trying to change my country to USA but the website doen't al...
Spotify Star
1869 Views
4 replies
0 likes
Hello, I'm not getting the option to enter my details to be eligible for a student discount when I go to https://www.spotify.com/us/student/ I want to switch to spotify, but not if it's going to cost me more than Google Music. Thanks, Gavin
Hello, I'm not getting the option to enter my details to be eligible for a student discount when I go to https://www.spotify.com/us/student/ I want to switch to spotify, but no...
Spotify Star
343 Views
2 replies
0 likes
I am a college student and am trying to sign up for the student discount. None of the pages that I have found or have been sent to have solved the issue. I tried cancelling my premium subscription and then trying to re-sign up to get the discount but...
I am a college student and am trying to sign up for the student discount. None of the pages that I have found or have been sent to have solved the issue. I tried cancelling my premium subscription an...
Spotify Star
984 Views
4 replies
4 likes
I'm paying $9.99 each month for spotify. I want to unsubscribe but spotify says I don't have a premium account, only a free one even though I am getting billed. I don't want the account anymore and I want to stop being billed. please help!!!
I'm paying $9.99 each month for spotify. I want to unsubscribe but spotify says I don't have a premium account, only a free one even though I am getting billed. I don't want the account anymore and I...
Spotify Star
548 Views
3 replies
0 likes
Hello, so a few days ago i just accidentally removed all of the songs in my "ze playlist" playlist. I really hope some mod can help me get it restored because i had over 1800~ songs there. I've already tried to contact the costumer support but it did...
Hello, so a few days ago i just accidentally removed all of the songs in my "ze playlist" playlist. I really hope some mod can help me get it restored because i had over 1800~ songs there. I've alrea...
Spotify Star
729 Views
3 replies
1 likes
So I got hacked a few days ago. The support team managed to fix that today, I reset my password etc and I was listening happily for a while on my ipad and pc, then I tried to log in to my account to re-add my payment details, and then got an error me...
So I got hacked a few days ago. The support team managed to fix that today, I reset my password etc and I was listening happily for a while on my ipad and pc, then I tried to log in to my account to ...
Spotify Star
4737 Views
3 replies
0 likes
Hi! i'm having an issue linking two accounts (one from FB, the other from Spotify). The thing is that i've one account (the facebook one) that is premium, and the other one is free (the Spotify one). First i created the facebook one, and now i've cre...
Hi! i'm having an issue linking two accounts (one from FB, the other from Spotify). The thing is that i've one account (the facebook one) that is premium, and the other one is free (the Spotify one)....
Spotify Star
410 Views
1 replies
0 likes
Hi! I have a regular account with Spotify under teh email address . I wanted to connect it to facebook but its telling me its temporarily unavailable. That's about a month ago till now. I understand also that can have a profile picture and change pro...
Hi! I have a regular account with Spotify under teh email address <removed>. I wanted to connect it to facebook but its telling me its temporarily unavailable. That's about a month a...
Spotify Star
252 Views
1 replies
0 likes
I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank card and selected ok when I got the message that this wo...
I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank ...
Spotify Star
526 Views
1 replies
0 likes
Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle page". Help please?
Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle ...
Spotify Star
264 Views
1 replies
0 likes
I'em SO tired of watching my friends face and name, when i log in on Spotify, and i feel like i've been trying everything without result.-I've tried to disconnect to facebook & connect again.-I've tried to disconnect from all users. And my friend doe...
I'em SO tired of watching my friends face and name, when i log in on Spotify, and i feel like i've been trying everything without result. -I've tried to disconnect to facebook & connect aga...
Spotify Star
307 Views
1 replies
1 likes
Hi, Now I'm connected through Facebook and I'm a premium member. But I don't want to connected through Facebook anymore. How can I connect my membership through an e-mail account and keep my premium membership going?
Hi, Now I'm connected through Facebook and I'm a premium member. But I don't want to connected through Facebook anymore. How can I connect my membership through an e-mail account and keep m...
Spotify Star
514 Views
1 replies
0 likes
Hey everyone, So, I'm trying to delete my account because when I created it, I wasn't smart enough to realize that including the name of a well-known coorporation might not be such a great idea. I've requested my account to be deleted and got an auto...
Hey everyone, So, I'm trying to delete my account because when I created it, I wasn't smart enough to realize that including the name of a well-known coorporation might not be such a great i...
Spotify Star
497 Views
3 replies
0 likes
