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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8513 Views
  • 1 replies
  • 9 likes
  • Security
  • 8513 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475943 Views
  • 978 replies
  • 111 likes
  • Account
  • 475943 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208142 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208142 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119309 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119309 Views
  • 72 replies
  • 12 likes

Changing from Spotify Premium to the U.S. Student Discount not working?

I subscribed to Spotify Premium during the $0.99 for 3 months deal at the end of 2014 in December and was recently upgraded to the normal payment of $9.99/month, but I know that I qualify for the U.S. Student Discount and when I go to change my setti...

  • Casual Listener
  • I subscribed to Spotify Premium during the $0.99 for 3 months deal at the end of 2014 in December and was recently upgraded to the normal payment of $9.99/month, but I know that I qualify for the U.S...
  • Armlazoitt
  • Casual Listener
  • 341 Views
  • 5 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 341 Views
  • 5 replies
  • 2 likes

Thinking about getting spotify? Think again.

So I lost my starred songs which I've been collecting since 2011, after many mails with customer support they tell me it's not possible too restore, and after me telling them that it has actually been done and linking them forum threads with it being...

  • Visitor
  • So I lost my starred songs which I've been collecting since 2011, after many mails with customer support they tell me it's not possible too restore, and after me telling them that it has actually bee...
  • 167 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 167 Views
  • 0 replies
  • 0 likes

Two accounts

I have managed to register two accounts since I forgot that I registered several years ago when I had another e-mail address. Can I merge my accounts? If not, how do I delete the account that is connected to my facebook account so that I can connect ...

  • Visitor
  • I have managed to register two accounts since I forgot that I registered several years ago when I had another e-mail address.   Can I merge my accounts?   If not, how do I delete th...
  • user-removed
  • Not applicable
  • 234 Views
  • 2 replies
  • 0 likes
  • Premium
  • 234 Views
  • 2 replies
  • 0 likes

Login error on Onkyo receiver HT-R758

I have a Premium account at spotify, but when I try to login on my receiver i got a Login Error. Check tour account details, something like this. I have already updated the Firmware of my receiver, but is not working. Does anybody knows how to solve ...

  • Casual Listener
  • I have a Premium account at spotify, but when I try to login on my receiver i got a Login Error. Check tour account details, something like this. I have already updated the Firmware of my receiver, b...
  • Bernard_BR
  • Casual Listener
  • 709 Views
  • 3 replies
  • 0 likes
  • Login
  • 709 Views
  • 3 replies
  • 0 likes

Unable to send messages or retrieve old ones

Hi, I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on my phone though. Thanks,Rosh

  • Newbie
  • Hi,   I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on ...
  • 408 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 408 Views
  • 0 replies
  • 0 likes

Change payment method

Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one.My premium will be renewed tomorrow, will it be charged on my old card or on the new one?Thanks

  • Newbie
  • Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one. My premium will be renewed tomorrow, will it be charged on my old card or on th...
  • 155 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 155 Views
  • 0 replies
  • 0 likes

Premium to Free!? Any updates?

I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they cant listen to songs?Hope all of this can be solved s...

  • Regular
  • I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they ca...
  • 174 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 174 Views
  • 0 replies
  • 0 likes

Log in issues

hey what's up with spotify? i'm trying almost a week and i'm getting the same error " Your country is not the same with the country you subscribed" Any solutions guys ?

  • Regular
  • hey what's up with spotify? i'm trying almost a week and i'm getting the same error " Your country is not the same with the country you subscribed" Any solutions guys ?
  • atom1989
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Login
  • 221 Views
  • 1 replies
  • 0 likes

urgentisimo mi spotify no arranca

Acutalice mi spotify en la mac y ya no enciende por favor si me pueden ayudar cada ves que lo arranco hace que arranca y se apaga en el momento y no lo puedo usar tengo un os x 10.9.3

  • Newbie
  • Acutalice mi spotify en la mac y ya no enciende  por favor si me pueden ayudar  cada ves que lo arranco hace que arranca y se apaga en el momento y no lo puedo usar  tengo un os ...
  • sueudt
  • Newbie
  • 556 Views
  • 2 replies
  • 0 likes
  • 556 Views
  • 2 replies
  • 0 likes

Cancelled my subscription but still charged

I went through the ridiculous process of cancelling my subscription about three weeks ago. Today I was charged for another month of Spotify, and when I logged in I found that my account was still mark3s as subscribed to premium. I went through the pr...

  • Newbie
  • I went through the ridiculous process of cancelling my subscription about three weeks ago. Today I was charged for another month of Spotify, and when I logged in I found that my account was still mar...
  • atom1989
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 170 Views
  • 1 replies
  • 0 likes

cant change my email or password

when i started using spotify i had created a playlist on an exes account. when we seperated she made me my own account texted me my Login info. I deleted the message on accident but i never worried about it because I could log in thru facebook. Now t...

  • Newbie
  • when i started using spotify i had created a playlist on an exes account. when we seperated she made me my own account texted me my Login info. I deleted the message on accident but i never worried a...
  • atom1989
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 165 Views
  • 1 replies
  • 0 likes

Cant change country

HeyI cant change my country setting, without paying for it

  • Visitor
  • Hey I cant change my country setting, without paying for it
  • user-removed
  • Not applicable
  • 313 Views
  • 5 replies
  • 0 likes
  • 313 Views
  • 5 replies
  • 0 likes

Why I cant login from my Windows phone

Everytime I try to log in on my Windows Phone it just loads and doesnt let me in. I tried with my friends accounts and it still gives me the sale mistake. I thought it was the internet connection but it still doesnt work. I tried to uninstall the app...

  • Newbie
  • Everytime I try to log in on my Windows Phone it just loads and doesnt let me in. I tried with my friends accounts and it still gives me the sale mistake. I thought it was the internet connection but...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! 3 device limit? Does it apply to all devices or just offline storage?

Hi there, I'm currently using Spotify on the following 3 devices: PC, iPad and iPhone. I use offline files on both the iOS devices, but not my PC as it's always connected to the internet. I've seen issues mentioned in the forums regarding the 3 devic...

  • Regular
  • Hi there, I'm currently using Spotify on the following 3 devices:   PC, iPad and iPhone.   I use offline files on both the iOS devices, but not my PC as it's always connected to t...
  • zoonman
  • Regular
  • 6892 Views
  • 4 replies
  • 0 likes
  • 6892 Views
  • 4 replies
  • 0 likes

Won't let me subscribe or update billing

My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in the account settings, and when I try to go to the su...

  • Casual Listener
  • My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in t...
  • codypattersontx
  • Casual Listener
  • 429 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 429 Views
  • 5 replies
  • 0 likes

Getting student discount but already have Premium

I participated in the 3 month for 0.99 back in December, and I'm not sure how to renew my premium with the student discount, as the subscription management page says it will be 9.99+tax

  • Newbie
  • I participated in the 3 month for 0.99 back in December, and I'm not sure how to renew my premium with the student discount, as the subscription management page says it will be 9.99+tax
  • user-removed
  • Not applicable
  • 1791 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 1791 Views
  • 6 replies
  • 1 likes

neede to be refunded

i need to be refunded. they said i would get a 30 day FREE trial of premium, but my checking account was charged anyway. where's the phone number to contact customer service?

  • Newbie
  • i need to be refunded. they said i would get a 30 day FREE trial of premium, but my checking account was charged anyway. where's the phone number to contact customer service?
  • ErickRGuetta
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium
  • 144 Views
  • 1 replies
  • 0 likes

Tengo cuenta PREMIUM y solo entro en FREE

Hola. Soy usuario de SPOTIFY PREMIUM desde hace años. Hace algunos meses cambie de PC y de móvil, a un IPHONE, y desde que descargué las aplicaciones en ambos solo logro abrir sesión FREE. He comprobado el estado de la cuenta y de los pagos y estan c...

  • Visitor
  • Hola. Soy usuario de SPOTIFY PREMIUM desde hace años. Hace algunos meses cambie de PC y de móvil, a un IPHONE, y desde que descargué las aplicaciones en ambos solo logro abrir sesión FREE. He comprob...
  • ErickRGuetta
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes

Subscription cancel.

solved, delete this.

  • Newbie
  • solved, delete this.
  • 137 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 137 Views
  • 0 replies
  • 0 likes

Cannot activate the trial premium version

Hi, I just activated PayPal and wanted to use it for the Spotify trial premium version, but when trying to add the payment method it says the payment method already added. I still can't use the trial premium version. Does anybody have an idea what to...

  • Casual Listener
  • Hi,   I just activated PayPal and wanted to use it for the Spotify trial premium version, but when trying to add the payment method it says the payment method already added. I still can't use ...
  • 118 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 118 Views
  • 0 replies
  • 0 likes