Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I deactivated my facebook for a few months and upon reactivating it i have lost all playlists, starred songs and followers. I have seen a lot of people with this problem and the resolution is to email spotify through the contact form but the form won...
Hey guys, so my problem is this when i made my first Spotify account i created it via facebook but this account is free. Some months afterwards Vodafone gave me a Premium account. So my question is how can i deactivate the free account that is connec...
My premium subscription expired last week. I became a student in September and have tried to resubscribe using the NUS discount and it says "this feature in unavailable". I'm going nuts without my music, please help!
Hello A couple months back I made a Spotify account Under the username: ndrewbosler , and I forgot what the password was so when I request a password reset to my email: I did not receive anything. Therefore,I was wondering if there may have been a t...
Paypal method is not allowed in Brazil?
I am signed up for premium right now and I want to switch to the student discount but it won't let me. How can I do that? Also when I try to cancel my premium subscription it says, "You do not currently have a payment provider connected to your accou...
I recently subsribed to Premium (not through itunes) and am looking to cancel the subscription, but on the 'subscription' page, there is no cancel button. Other people with this problem subscribed through itunes, but as I did not I am not sure why I ...
Today i opned the spotify app in my android smartphone and i realised that all my playlist and albums was erased and i dont have idea why. I have a premiun user... my user is lamolejc. Please help me
I try contact 2 times nobody helps me ... no answer i have a free account thats connect to my facebook i want to have delete this one so i can my premium account connect to my facebook hope someone help me
I need help i signed up for spotify premium a few days ago and ive decided that i dont want it anymore but it wont let me cancel it
Hi, I have a Spotify Premium account which I love, and pay for each much with Credit Card. I have just seen that I can get a 50% discount with my NUS Extra card. However when I follow a link to sign up for the discount (from either NUS Extra website ...
Hello, How to downgrade from premium to unlimited? Does unlimited no longer exist? Country: Sweden Thanks.
After one of the recent updates the remember me feature for my username stopped working. Although this is not a big deal it is somewhat annoying to retype my username ever time I sign on. I would think that something as simple as this (and also worki...
I applied and was accepted for the student discount a few months back, and i am still being charged the normal amount for premium. Whenever I click on the student discount page, it goes to my subscriptions and says i am still being charged $9.99 a mo...
After logging in to Spotify on my PC with a Facebook login, Spotify loads in the background and then presents a window to login again, this time without the option to use facebook login. If I close the window spotify closes and is unusable. I've also...
Spotify deleted my PREMIUM account after I disconnected from Facebook. They have continued to charge me. I am no longer able to access my old account and they have deleted my payment history, playlists, and all other account information. Is there any...
I signed up for spotify with my facebook account and recently went premium. I want to use Spotify with my Dragon Assistant program, but it asks me to log in with a username and password, when I don't have these. What can I do?
Hi, for some reason Spotify is not playing from my laptop. I press play and the track bar doesn't show any signs of moving. I'm paying for a premium account and am wondering why this is happening?
I'm with Spotify France, and have a payments problem. The systems on one hand say I use card "x", and that it has expired, which it has. But I have been using anotjher card since Oct 2014 and have been billed every month on 21st, including for Januar...