locked out of spotty!

[Nattie2009james]

Hi. I tried to open spirit - for which I am laying premium- on my new mobile phone and it tells me I have already got sporting on on devices - there is a limit? Now after a password reset it seems to have kicked me out on ALL my devices so I can't log onto or listen to anything. Help please?! What am I paying for?

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you can't login to the account, use this contact form:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.