Reset password doesn't work!

[#1]

I was trying to login to my Spotify account, and it did not recognize my password, so I went to the reset password page, and it said the Gmail account wasn't being used for Spotify, and the sign-up page said my Gmail was being used! And I want my playlists!

By the way my username is [removed sensitive info].
This is my alt account.
I don't want to provide my Gmail, sorry.

[Susan_GP]

Hi there,

Thanks for reaching to the Community and welcome!

First up, check your inbox to see if you're received any notification from Spotify regarding your account. Make sure you check your Spam or junk folders.

We also recommend checking if you have any additional accounts. The account you're looking for might be a different one. Check out this article for tips on how to do it.

Let us know how that goes.