Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sign me out everywhere

Sign me out everywhere

Whenever i try to click the "Sign out Everywhere" button on my account a red box appears in the same place saying "There was a problem. Try again later." there has been someone named NOMOON-PC listening to my spotify and i have no idea who it is but i am unable to use the sign out everywhere button on my account.

Reply
1 Reply

Hey there @i2dumbtoname!

That's not cool.

 

Can you try signing out everywhere again, on a different device? Or, in a different browser/incognito window? Let us know if that helps out.

Also, we'd recommend resetting your password: https://www.spotify.com/password-reset/ just for security.

If that doesn't work, and you're worried someone else has access to your account we'd suggest contacting our Support folks.

 

Don't worry, it's easy and you can get hold of them one of the below ways:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyCares

3. Facebook - https://www.facebook.com/SpotifyCares

Hope this helps 🙂

/M

 

Suggested posts