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Some one grab my account and used it in their PS4

Solved!

Some one grab my account and used it in their PS4

I already changed the password of my account, but today i found my spotify being used by a PS4 (That i don't even have) and i didn't gived my account info to no one.

My question is: Why someone is using my account in a PS4?

I've been hacked?

 

Thanks

Reply

Accepted Solutions
Marked as solution

Hey! Welcome to the Spotify Community ! Have you tried to 'SIGN OUT EVERYWHERE' from your profile page?original.png 

To be sure only you have access to your account, you can always change your password on the password reset page.

View solution in original post

1 Reply
Marked as solution

Hey! Welcome to the Spotify Community ! Have you tried to 'SIGN OUT EVERYWHERE' from your profile page?original.png 

To be sure only you have access to your account, you can always change your password on the password reset page.

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