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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554119 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131216 Views
74 replies
12 likes
Hello,My spotify account is blocked so i cant log in. I receved a Email whitch says the payment didnt succeed. Is it possible to turn this bakc? I really like spotify and i use it every day. So this sucks.Please help me.
Hello, My spotify account is blocked so i cant log in. I receved a Email whitch says the payment didnt succeed. Is it possible to turn this bakc? I really like spotify and i use it every day. So thi...
Community Legend
537 Views
3 replies
0 likes
I already changed the password of my account, but today i found my spotify being used by a PS4 (That i don't even have) and i didn't gived my account info to no one.My question is: Why someone is using my account in a PS4?I've been hacked? Thanks
I already changed the password of my account, but today i found my spotify being used by a PS4 (That i don't even have) and i didn't gived my account info to no one. My question is: Why someone is u...
Casual Listener
267 Views
1 replies
0 likes
Tried signing up for Student Premium, but wasn't able to finish up because was not able to find my school. Still got charged.
Tried signing up for Student Premium, but wasn't able to finish up because was not able to find my school. Still got charged.
Community Legend
153 Views
1 replies
0 likes
Hi Support Team, I received a notification on my phone this morning regarding a mid autumn offer where premium is free for 60 days. I want to sign up but it does not show up on both my phone and desktop. What do I do? Thanks. Regards,Natalie
Hi Support Team, I received a notification on my phone this morning regarding a mid autumn offer where premium is free for 60 days. I want to sign up but it does not show up on both my phone...
Spotify Legend
385 Views
1 replies
0 likes
Fiz atualizacao dos meu dados no app... la esta dito que nao iria ser cobrado! No momento que eu alterei, veio 10,00 no meu cartao!
Fiz atualizacao dos meu dados no app... la esta dito que nao iria ser cobrado! No momento que eu alterei, veio 10,00 no meu cartao!
Spotify Legend
193 Views
1 replies
0 likes
Hi, I just subscribed to the Student Premium and my card was charged $5 three times. Why is that happening?
Hi, I just subscribed to the Student Premium and my card was charged $5 three times. Why is that happening?
Casual Listener
327 Views
2 replies
0 likes
Have been paying for premium for months but can't use it. Says to sign in with credit card to get the 90 day free trial. Not paying for this service twice.
Have been paying for premium for months but can't use it. Says to sign in with credit card to get the 90 day free trial. Not paying for this service twice.
Spotify Legend
202 Views
1 replies
0 likes
My son and I both have Spotify premium and sign-in using Facebook. When I login via the PC (using FB), his Spotify account automatically loads ... I can't switch/log-on to my account
My son and I both have Spotify premium and sign-in using Facebook. When I login via the PC (using FB), his Spotify account automatically loads ... I can't switch/log-on to my account
Spotify Legend
270 Views
1 replies
0 likes
Hola, hace bastante tiempo que tengo la suscripcion de spotify, hay veces que intento pasar la suscripcion pero me aparece el mensaje "ups no pudimos pasar la suscripcion en este momento, intentalo de nuevo mas tarde" y eso siempre... Ya paso una vez...
Hola, hace bastante tiempo que tengo la suscripcion de spotify, hay veces que intento pasar la suscripcion pero me aparece el mensaje "ups no pudimos pasar la suscripcion en este momento, intentalo d...
Newbie
1269 Views
7 replies
0 likes
When I log in, I get my profile page. How do I find my music?
When I log in, I get my profile page. How do I find my music?
Regular
176 Views
1 replies
0 likes
HOLA, necesito ayuda urgente, llevo casi cuatro meses esperando respuesta y no he recibido nada de ayuda.A principios de Julio intenté acceder a mi cuenta premium, que era el usuario: _marianarod_ y no me lo permitió porque decia que la contraseña er...
HOLA, necesito ayuda urgente, llevo casi cuatro meses esperando respuesta y no he recibido nada de ayuda. A principios de Julio intenté acceder a mi cuenta premium, que era el usuario: _marianarod_ ...
Spotify Legend
330 Views
1 replies
0 likes
Hello everyone.I have US Spotify account and i live in Saudi Arabia, Can i go to Premium with Saudi card by buying Online gift cards from your web or by Paypal ?Thanks.
Hello everyone. I have US Spotify account and i live in Saudi Arabia, Can i go to Premium with Saudi card by buying Online gift cards from your web or by Paypal ? Thanks.
Community Legend
243 Views
1 replies
0 likes
Okay, so something weird started happening on my Spotify account. Frank Ocean's new album, Blonde, just won't play on my PS4 for some reason. It's very frustrating. When I stream it on my phone, it works perfectly fine. The weird thing is that it's t...
Okay, so something weird started happening on my Spotify account. Frank Ocean's new album, Blonde, just won't play on my PS4 for some reason. It's very frustrating. When I stream it on my phone, it w...
Spotify Legend
833 Views
1 replies
1 likes
Spotify Legend
154 Views
1 replies
0 likes
I deleted my app while the trial was active and I forgot that it was going to automatically charge. Money is tight and I want to know if I can cancel membership and get a refund?
I deleted my app while the trial was active and I forgot that it was going to automatically charge. Money is tight and I want to know if I can cancel membership and get a refund?
Community Legend
275 Views
1 replies
0 likes
Hi. I tried to upgrade to premium with a 30 day trial. I chose my network carrier as payment method for the monthly charge after the 30-day trial. It asked for a PIN and I entered it. I received an sms that confirms my subscription (see attachment). ...
Hi. I tried to upgrade to premium with a 30 day trial. I chose my network carrier as payment method for the monthly charge after the 30-day trial. It asked for a PIN and I entered it. I received an s...
Spotify Legend
379 Views
3 replies
0 likes
So I created an account on Spotify and I added my credit card info and later did I notice that I added the wrong email and now I can't cancel my free trial so that I won't be charged for premium. Please help!
So I created an account on Spotify and I added my credit card info and later did I notice that I added the wrong email and now I can't cancel my free trial so that I won't be charged for premium. Ple...
Spotify Legend
730 Views
3 replies
0 likes
I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female. That basically that means that you are saying to all of your non-binary customers: "p...
I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female. That basically that means that you...
Spotify
5870 Views
8 replies
2 likes
I have two accounts and need to delete one of them. How do I do this?
I have two accounts and need to delete one of them. How do I do this?
Community Legend
182 Views
1 replies
0 likes
