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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83417 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104446 Views
10 replies
3 likes
Recently upgraded to Spotify premium with the student discount but it isn't working on my Mac or iPhone. I have tried logging out and restarting multiple times and even uninstalled app on iPhone and re logged in. My bank account statement shows the c...
Recently upgraded to Spotify premium with the student discount but it isn't working on my Mac or iPhone. I have tried logging out and restarting multiple times and even uninstalled app on iPhone and ...
Spotify Star
229 Views
1 replies
0 likes
I want to cancel my Premium service which I have been paying for but never had. If I go into my account it tells me I am still on the free service but I'm having $12 per month deducted from my credit card! I've been in touch with Spotify to request c...
I want to cancel my Premium service which I have been paying for but never had. If I go into my account it tells me I am still on the free service but I'm having $12 per month deducted from my credit...
Spotify Star
240 Views
1 replies
0 likes
Hello there, I'm trying to change my country, as I moved, at my account profile and I'm not being able to do it, would you guys help me?
Hello there, I'm trying to change my country, as I moved, at my account profile and I'm not being able to do it, would you guys help me?
Spotify Star
237 Views
1 replies
0 likes
Ho fatto il passaggio a Premium con Vodafone ma l'account mi è rimasto Free. Cosa devo fare?
Ho fatto il passaggio a Premium con Vodafone ma l'account mi è rimasto Free. Cosa devo fare?
Not applicable
320 Views
1 replies
0 likes
Hi, I have cancelled my subscription from globe since I want to purchase the premium service directly from spotify. But every time I try to purchase the premium service through your website I'm getting this message that I have to call Globe telecom. ...
Hi, I have cancelled my subscription from globe since I want to purchase the premium service directly from spotify. But every time I try to purchase the premium service through your website ...
Newbie
1321 Views
4 replies
0 likes
Hi. I already have a spotify premium account. Telecom / SPARK have just included Spotify in my phone plan. Do I now need to cancel my spotify account to cancel be automatic direct debit account . What do I do?
Hi. I already have a spotify premium account. Telecom / SPARK have just included Spotify in my phone plan. Do I now need to cancel my spotify account to cancel be automatic direct debit acco...
Casual Listener
659 Views
2 replies
0 likes
Was emailed a receipt saying that I was charged on my credit card for the monthly subscription, I however do not have premium but was still charged. I logged out and logged back in a few times still no change
Was emailed a receipt saying that I was charged on my credit card for the monthly subscription, I however do not have premium but was still charged. I logged out and logged back in a few times still ...
Spotify Star
262 Views
1 replies
0 likes
Hola, El detectado en mi Tarjeta de Crédito Que Hace Bastante Tiempo de sí Me Esta cobrando el servicio premium de Spotify, y El me metido en las cuentas y en Que Tengo Ninguna este Activado.Como Puedo Averiguar Cuenta De que es? Y cancelarlo Como po...
Hola, El detectado en mi Tarjeta de Crédito Que Hace Bastante Tiempo de sí Me Esta cobrando el servicio premium de Spotify, y El me metido en las cuentas y en Que Tengo Ninguna este Activado. Como P...
Spotify Star
1257 Views
3 replies
0 likes
I have only ever consented to a free account, my account shows as free, yet I have noticed that I am being charged an amount of 11.95 per month without approval. Contact me immediately to rectify this please. My bank and consumer affairs have request...
I have only ever consented to a free account, my account shows as free, yet I have noticed that I am being charged an amount of 11.95 per month without approval. Contact me immediately to rectify thi...
Spotify Star
458 Views
1 replies
0 likes
I already have Spotify Premium and have been using it on my phone. Now I'm trying to log in to Spotify on my desktop. When I try to reset the password, I get an error message saying "Email address is not associated with an active Spotify account". An...
I already have Spotify Premium and have been using it on my phone. Now I'm trying to log in to Spotify on my desktop. When I try to reset the password, I get an error message saying "Email address is...
Newbie
347 Views
1 replies
0 likes
Me cargaron 3 veces los $99 y me suscribí a premium y me sigue saliendo que es gratis
Me cargaron 3 veces los $99 y me suscribí a premium y me sigue saliendo que es gratis
Spotify Star
316 Views
1 replies
0 likes
I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting paided for??
I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting pa...
Spotify Star
536 Views
1 replies
0 likes
I pay for premium but my account has reverted to free. I have now been charged for two months but have not been receiving the premium service. I can not edit or cancel any details of my account because it shows as free and I can't access it. Please c...
I pay for premium but my account has reverted to free. I have now been charged for two months but have not been receiving the premium service. I can not edit or cancel any details of my a...
Spotify Star
336 Views
1 replies
0 likes
It is absolutely a very big problem that it is imposible to get help with a problem related to ME.PROBLEM : I get download error instantly, telling that i use download in more than 3 devices, and downloads will be delited. I only use 1 device!!!! I w...
It is absolutely a very big problem that it is imposible to get help with a problem related to ME. PROBLEM : I get download error instantly, telling that i use download in more than 3 devices, and...
Spotify Star
325 Views
1 replies
0 likes
Thank you Spotify for changing my account for this month but revoking my premium. This is wicked aggravating I just wanna call and explain my problem but I can't! I emailed you guys to fix this yet nothing has happened. I was charged where's my saved...
Thank you Spotify for changing my account for this month but revoking my premium. This is wicked aggravating I just wanna call and explain my problem but I can't! I emailed you guys to fix this yet n...
Spotify Star
219 Views
1 replies
0 likes
I can't add my iPhone device (in addition to my iPad) to my Spotify premium account. I have noticed that the account settings say I am on Premium Trial only despite paying for Premium. Any suggestions on how to add an extra device?
I can't add my iPhone device (in addition to my iPad) to my Spotify premium account. I have noticed that the account settings say I am on Premium Trial only despite paying for Premium. Any suggestion...
Spotify Star
532 Views
3 replies
0 likes
so there was an option to get one month of spotify premuim and i thought it would end.BUT NO! spotify is not clear with that they did not give me the right information and now i am charged with 100 euros so what do i do now i really need a refund
so there was an option to get one month of spotify premuim and i thought it would end. BUT NO! spotify is not clear with that they did not give me the right information and now i am charged with 100...
Community Legend
229 Views
1 replies
0 likes
I can't cancel my premium subscription and I have tried EVERYTHING and it won't work. On the website it doesn't even say that I can cancel it, it just says "stay premium" and that's it
I can't cancel my premium subscription and I have tried EVERYTHING and it won't work. On the website it doesn't even say that I can cancel it, it just says "stay premium" and that's it
Community Legend
296 Views
1 replies
0 likes
Hello, I just switched to a new computer. after installing and logging into spotify, i saw that all my information was gone (except for my facebook profile picture). I tried logging in with both my facebook account and username. both were empty. How ...
Hello, I just switched to a new computer. after installing and logging into spotify, i saw that all my information was gone (except for my facebook profile picture). I tried logging...
Music Fan
317 Views
1 replies
0 likes
