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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555098 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
So I created an account on Spotify and I added my credit card info and later did I notice that I added the wrong email and now I can't cancel my free trial so that I won't be charged for premium. Please help!
So I created an account on Spotify and I added my credit card info and later did I notice that I added the wrong email and now I can't cancel my free trial so that I won't be charged for premium. Ple...
Spotify Legend
731 Views
3 replies
0 likes
I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female. That basically that means that you are saying to all of your non-binary customers: "p...
I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female. That basically that means that you...
Spotify
5870 Views
8 replies
2 likes
I have two accounts and need to delete one of them. How do I do this?
I have two accounts and need to delete one of them. How do I do this?
Community Legend
182 Views
1 replies
0 likes
How the **bleep** does anyone get hold of Customer service ... I've emailed and emailed and still had no response backI cancelled Spotify Premium 7 weeks ago and payment still taken grrrrrr
How the **bleep** does anyone get hold of Customer service ... I've emailed and emailed and still had no response back I cancelled Spotify Premium 7 weeks ago and payment still taken grrrrrr
Spotify Star
456 Views
6 replies
0 likes
My wife and I have two spearate accounts. Is it possible to merge both on to one account?
My wife and I have two spearate accounts. Is it possible to merge both on to one account?
Community Legend
461 Views
1 replies
0 likes
(Australian Currency) What's happened: I bought a $36 gift card for spotify. I attempted to redeem said gift card but it said I couldn't because of my Family Premium subsciption. I deactivated my family subsciption, redeemed the code, then re-enabled...
(Australian Currency) What's happened: I bought a $36 gift card for spotify. I attempted to redeem said gift card but it said I couldn't because of my Family Premium subsciption....
Community Legend
554 Views
3 replies
0 likes
I have just upgraded to the I phone7 and I've forgotten my Spotify password. Have filled out the reset password email address but I'm not receiving the emails have checked my junk folder but nothing. Very frustrating
I have just upgraded to the I phone7 and I've forgotten my Spotify password. Have filled out the reset password email address but I'm not receiving the emails have checked my junk folder but nothing....
Regular
209 Views
1 replies
0 likes
Greetings. I am a premium subscriber and use Spotify on a number of iDevices (PS4, iPad, IPhone6s, and a crappy ASUS Nexus 7 Android device. No problems with logging in and using any of them. I decided to download and use the Spotify App on my Window...
Greetings. I am a premium subscriber and use Spotify on a number of iDevices (PS4, iPad, IPhone6s, and a crappy ASUS Nexus 7 Android device. No problems with logging in and using any of them...
Roadie
500 Views
4 replies
0 likes
Hey.How can i change the payment date?Every month i get the "change payment method" message, and since i get my paycheck every 20th of the month i would like to change it.This would be helpful for me, would you agree? Best regardAlexsander L T
Hey. How can i change the payment date? Every month i get the "change payment method" message, and since i get my paycheck every 20th of the month i would like to change it. This would be helpful ...
Regular
202 Views
1 replies
0 likes
Hello!So I can't login, if I go to login they said: are u enjoying ur vacation? To enjoy 14 days more of spotify tell us where you are on the website spotify.comBUT I CANT LOGIN SO I CANT TELL WHERE I AM.Help?
Hello! So I can't login, if I go to login they said: are u enjoying ur vacation? To enjoy 14 days more of spotify tell us where you are on the website spotify.com BUT I CANT LOGIN SO I CANT TELL WH...
Spotify Star
403 Views
3 replies
0 likes
I cannot change my country. When I try to scroll down to select the US in the settings, Italy is the only option available. I am studying abroad until December 19th but I would like to get premium while I am here. However, I do not have an italian ba...
I cannot change my country. When I try to scroll down to select the US in the settings, Italy is the only option available. I am studying abroad until December 19th but I would like to get premium wh...
Spotify Star
174 Views
1 replies
0 likes
Hello, I receive every day the same mail from spotify saying that I can change my password with a link to do it. Even if I don't need it, I keep receiving it all the time!! How can I stop this? Thanks,Anthony
Hello, I receive every day the same mail from spotify saying that I can change my password with a link to do it. Even if I don't need it, I keep receiving it all the time!! How can ...
Spotify Star
405 Views
7 replies
0 likes
Newbie
194 Views
1 replies
0 likes
My lovely ex girlfriend keeps changing my music when I am listening to it, how do I remove her from my account?
My lovely ex girlfriend keeps changing my music when I am listening to it, how do I remove her from my account?
Casual Listener
365 Views
1 replies
0 likes
I renewed my subscription for Spotify after not having it for a month. Spotify took my money but didn't give me premium it says I need a different payment method. Give me my money back or give me premium.
I renewed my subscription for Spotify after not having it for a month. Spotify took my money but didn't give me premium it says I need a different payment method. Give me my money back or give me pre...
Spotify Star
204 Views
1 replies
0 likes
It been a week i try to get premium. But i never receive pin corfirmation from my operator cellphone (indosat ooredo IDN) , i dont know why, maybe they having trouble or fortumo is doesn't exist in my country, please help me resolve this. Thx
It been a week i try to get premium. But i never receive pin corfirmation from my operator cellphone (indosat ooredo IDN) , i dont know why, maybe they having trouble or fortumo is doesn't exist in m...
Spotify Star
395 Views
1 replies
0 likes
I paid the premium in an account that the email was not registered!The account that was registered was my FACEBOOK account.After that I created a new account using the email that I had madethe payment , the problem is that I generated a ticket and ...
I paid the premium in an account that the email was not registered! The account that was registered was my FACEBOOK account. After that I created a new account using the email that I had made ...
Casual Listener
687 Views
2 replies
0 likes
Hi All, Sorry to resort to the community boards, I know this isn't exactly the place to recieve this kind of help. I've submitted two tickets in regards to my issue, both recieved initial replys fun no follow up emails. I sent back rensponses with al...
Hi All, Sorry to resort to the community boards, I know this isn't exactly the place to recieve this kind of help. I've submitted two tickets in regards to my issue, both recieved in...
Casual Listener
667 Views
7 replies
1 likes
Recently I joined spotity with the $1 for 3 month plan. Now the 3 month are over and they charged me the $5.99 but I don`t even use spotify any more. I just canceled my suscription but my problem is they didn`t even send any notification about this p...
Recently I joined spotity with the $1 for 3 month plan. Now the 3 month are over and they charged me the $5.99 but I don`t even use spotify any more. I just canceled my suscription but my problem is ...
Spotify Star
239 Views
1 replies
0 likes
