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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 324 Views
  • 0 replies
  • 6 likes
  • Security
  • 324 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436759 Views
  • 971 replies
  • 108 likes
  • Account
  • 436759 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194196 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194196 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106435 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106435 Views
  • 70 replies
  • 11 likes

Premium

I paid for premium. And the money was taken out of my account. But i dont have premium abolities on my account. I signed out and back in like i was told too which did nothing. How do i get premium to work?

  • Casual Listener
  • I paid for premium. And the money was taken out of my account. But i dont have premium abolities on my account. I signed out and back in like i was told too which did nothing. How do i get premium to...
  • Kbrianna
  • Casual Listener
  • 155 Views
  • 2 replies
  • 0 likes
  • Premium
  • 155 Views
  • 2 replies
  • 0 likes

Account Disabled

I cancelled my Premium payment and was logged out and received an email saying my account was disabled for unauthorized use. I've had this account Premium for almost a year and had over 1,000 songs and plenty of personal playlists. Is there any possi...

  • Casual Listener
  • I cancelled my Premium payment and was logged out and received an email saying my account was disabled for unauthorized use. I've had this account Premium for almost a year and had over 1,000 songs a...
  • DrFriday13th
  • Regular
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Direct Debit Date

Hi Everyone. I really don't like Spotify taking my direct debit on the 20th of the month. I want to change it to either the 1st, 2nd or 3rd of the month. Because there is no one to "call" to ask, I don't know how to do this. Coincidentally, I want to...

  • Newbie
  • Hi Everyone. I really don't like Spotify taking my direct debit on the 20th of the month. I want to change it to either the 1st, 2nd or 3rd of the month. Because there is no one to "call" to ask, I d...
  • DrFriday13th
  • Regular
  • 8664 Views
  • 1 replies
  • 3 likes
  • Account
  • 8664 Views
  • 1 replies
  • 3 likes

adding family members

How do you send a link for a family member to join. Step by step instructions would be very appreciated

  • Newbie
  • How do you send a link for a family member to join.  Step by step instructions would be very appreciated
  • DrFriday13th
  • Regular
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Account wiped and still paying for premium!

Overnight I went from having a premium account with lots of playlists to a standard account with none! I have no idea how this happened and despite me trying to log in via my username and also facebook, it doesn't return. Has this happened to anyone ...

  • Casual Listener
  • Overnight I went from having a premium account with lots of playlists to a standard account with none! I have no idea how this happened and despite me trying to log in via my username and also facebo...
  • Nico
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Unsubscribed before renewal date but was still charged in paypal

Hi,I cancelled my Premium account 2 days ago but today my PayPal account was charged for Premium renewal monthy fee. How can we cancel this transaction. I did ask to cancel.get back to me asap.User : gervap thanks

  • Casual Listener
  • Hi, I cancelled my Premium account 2 days ago but today my PayPal account was charged for Premium renewal monthy fee. How can we cancel this transaction. I did ask to cancel. get back to me asap. ...
  • angusbutcher
  • Regular
  • 263 Views
  • 5 replies
  • 0 likes
  • 263 Views
  • 5 replies
  • 0 likes

7 day free trial

So i got spotify on my iphone. I accidentally clicked the 7 day free trial for premium. When my 7 day free trial ends will i be charged or will my account just go free again. Please help me because my aunt pays my bill and i don't want to get in trou...

  • Newbie
  • So i got spotify on my iphone. I accidentally clicked the 7 day free trial for premium. When my 7 day free trial ends will i be charged or will my account just go free again. Please help me because m...
  • Nico
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 194 Views
  • 1 replies
  • 0 likes

Wrong email address

Hi! I recently made a new Spotify and I miss spelled my email that I used to sign up with. I didn't notice it until I went in to log in to it. Is there anyway I can change my email.

  • Casual Listener
  • Hi! I recently made a new Spotify and I miss spelled my email that I used to sign up with. I didn't notice it until I went in to log in to it. Is there anyway I can change my email.
  • Dreadlord
  • Community Legend
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify connect + Family subscription

Hi ive been having some issues while playing my music, my sister and i cant put music at the same time but my brother can, we are NOT using the same account but we do have the family plan i dont know if that affects in someway. Isnt family plan suppo...

  • Casual Listener
  • Hi ive been having some issues while playing my music, my sister and i cant put music at the same time but my brother can, we are NOT using the same account but we do have the family plan i dont know...
  • SaulChets
  • Casual Listener
  • 857 Views
  • 2 replies
  • 0 likes
  • 857 Views
  • 2 replies
  • 0 likes

Can't change my country

Hello! I'm having trouble with changing my country from the UK to Cyprus. I'm a resident of Cyprus, but am currently in the UK, so the drop list of countries only allows me to select the UK. But I cannot verify it with a payment method since I'm tryi...

  • Newbie
  • Hello! I'm having trouble with changing my country from the UK to Cyprus. I'm a resident of Cyprus, but am currently in the UK, so the drop list of countries only allows me to select the UK. But I ...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

my musics and playlists disapered

In this morning all the content in my account disapered and the app don't recognize that i am premium.Early morning today everrything was working normaly with my account and playlists and musics. Now everything is gone as i am entering spotify for th...

  • Newbie
  • In this morning all the content in my account disapered and the app don't recognize that i am premium. Early morning today everrything was working normaly with my account and playlists and musics. N...
  • sjostrandiphone
  • Casual Listener
  • 691 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Security
  • 691 Views
  • 13 replies
  • 0 likes

How to invite someone without email address ?

Hi, I've upgraded to family and want to invite my son and daughter, however they are not old enough to have email addresses. How can I set them up with their own accounts without an email please ?Thanks

  • Casual Listener
  • Hi,   I've upgraded to family and want to invite my son and daughter, however they are not old enough to have email addresses. How can I set them up with their own accounts without an email pl...
  • dunsford
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

Can't get on Spotify

My girlfriend can't get on Spotify, she had it a few years ago and never used it, but wanted to start now.. Problem is, she can't log in. When she tries to connect with fb, it says fb wasn't connected with her Spotify.. When she asks for a new paswor...

  • Casual Listener
  • My girlfriend can't get on Spotify, she had it a few years ago and never used it, but wanted to start now.. Problem is, she can't log in. When she tries to connect with fb, it says fb wasn't connecte...
  • Wimperz
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • Login
  • 279 Views
  • 2 replies
  • 0 likes

Premium account

Hi, I have a premium account on my iphone but when I log into laptop is says pay to upgrade, why?

  • Newbie
  • Hi, I have a premium account on my iphone but when I log into laptop is says pay to upgrade, why?
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Keep Spotify but unlink Facebook

I want to deactivate my Facebook but want to keep Spotify. I don't know how to log in to Spotify without using Facebook. I stupidly created my Spotify account using Facebook originally and have Spotify family so don't want to cancel everything. Is th...

  • Newbie
  • I want to deactivate my Facebook but want to keep Spotify. I don't know how to log in to Spotify without using Facebook. I stupidly created my Spotify account using Facebook originally and have Spoti...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Spotify premium 60 days

Hello !Is it possible to get premium trial for 60 days ? Or I can only get 30 days. ?Regards.

  • Newbie
  • Hello ! Is it possible to get premium trial for 60 days ? Or I can only get 30 days. ? Regards.
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Issues logging on

Help I have added myself as a family member and it won't let me log on. I have reset my password 3 times so that's not the issue.

  • Newbie
  • Help I have added myself as a family member and it won't let me log on. I have reset my password 3 times so that's not the issue.
  • Taylor
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Downgrade

Hi Im currently on Spotify Family premium but want to downgrade to sing le at $11.99. How do i do this?

  • Newbie
  • Hi Im currently on Spotify Family premium but want to downgrade to sing le at $11.99. How do i do this?
  • Taylor
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

I can't cancel my subscription

On my device it says I have Spotify premium, but I want to cancel my subscription. When I go into my account on the website it says I do not have premium and therefore will not let me cancel.

  • Casual Listener
  • On my device it says I have Spotify premium, but I want to cancel my subscription. When I go into my account on the website it says I do not have premium and therefore will not let me cancel.
  • niksz021
  • Newbie
  • 259 Views
  • 4 replies
  • 0 likes
  • 259 Views
  • 4 replies
  • 0 likes

Login with a spotify account instead of a facebook one

Hi, I just like to log in with a spotify account in contrary to with a Facebook account as up to now.I found out in spotify my userid (saying"userid: somename") but when I put it into the username field to have my password reset it says that this use...

  • Visitor
  • Hi,   I just like to log in with a spotify account in contrary to with a Facebook account as up to now. I found out in spotify my userid (saying"userid: somename") but when I put it...
  • user-removed
  • Not applicable
  • 185 Views
  • 2 replies
  • 0 likes
  • Login
  • 185 Views
  • 2 replies
  • 0 likes