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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552929 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131112 Views
74 replies
12 likes
HiThree weeks ago I changed back to a normal account from premium. However today I got an email saying that I am being charged $11.99 for premium when I'm not on premium!Please amend this and refund me! This is rediculous that I can even email you bu...
Hi Three weeks ago I changed back to a normal account from premium. However today I got an email saying that I am being charged $11.99 for premium when I'm not on premium! Please amend this and...
Spotify Star
196 Views
1 replies
0 likes
Anderson .Paak Spotify Sessions is unavailable in Poland. How dare you record something with artist and limit it only for specif countries?
Anderson .Paak Spotify Sessions is unavailable in Poland. How dare you record something with artist and limit it only for specif countries?
Spotify Star
454 Views
3 replies
0 likes
I recently got a Spotify subscription and noticed I was charged 3 sepeerate times. Not sure what happened but I was charged $15 instead of just 5. There are 3 distict transactions. Can someone help?
I recently got a Spotify subscription and noticed I was charged 3 sepeerate times. Not sure what happened but I was charged $15 instead of just 5. There are 3 distict transactions. Can someo...
Casual Listener
241 Views
2 replies
0 likes
Hi there, Couple of weeks ago I cancelled my premium membership... But later when I opened Spotify again it still said Spotify Premium, it isn't cancelled.. And now I cant cancel it anymore. Its like they're forcing me to have premium.
Hi there, Couple of weeks ago I cancelled my premium membership... But later when I opened Spotify again it still said Spotify Premium, it isn't cancelled.. And now I cant cancel it anymore....
Newbie
320 Views
3 replies
0 likes
how to switch my 9.99 premium subscription to the student 4.95 subscription? I am not seeing away to change my subscription
how to switch my 9.99 premium subscription to the student 4.95 subscription? I am not seeing away to change my subscription
Music Fan
476 Views
3 replies
0 likes
Hi Folks, i am a Telekom costumer and had a little trouble over the past months with my provider. Long story and unnecessary to write here! After all the trouble everything just went good and my provider reactivated my contract. Here starts the Spoti...
Hi Folks, i am a Telekom costumer and had a little trouble over the past months with my provider. Long story and unnecessary to write here! After all the trouble everything...
Casual Listener
495 Views
2 replies
0 likes
A day before your 60 day trial email was sent, I just applied for the 30 day trial. And I cancelled the 30 day trial in hopes of capitalizing the 60 day trial. Now I don't have the 30 day trial anymore. Is there anyway for me to still get the 60 day ...
A day before your 60 day trial email was sent, I just applied for the 30 day trial. And I cancelled the 30 day trial in hopes of capitalizing the 60 day trial. Now I don't have the 30 day...
Casual Listener
837 Views
5 replies
0 likes
I normally log in to Spotify through Facebook, I don't have a non-Facebook username or password.. Recently when I try to log in with Facebookk, I get the error message "The username or password is incorrect (Error code: 3)" and a new tab opens in my ...
I normally log in to Spotify through Facebook, I don't have a non-Facebook username or password.. Recently when I try to log in with Facebookk, I get the error message "The username or password is in...
Casual Listener
388 Views
2 replies
0 likes
When i was signing up for a 30 day trial i accidentally put a different email which is also invalid, i also forgot my password so i cant really use the "forgot my password" thing.I sent emails to Spotify and all i got was just links to their twitter ...
When i was signing up for a 30 day trial i accidentally put a different email which is also invalid, i also forgot my password so i cant really use the "forgot my password" thing. I sent emails to S...
Newbie
1349 Views
3 replies
0 likes
The notifications are an awesome feature; however, I have many friends and many playlists and I receive way too many notifications! I cannot find an option to disable or turn them off. Is there one? If not, please make an option to disable/enable not...
The notifications are an awesome feature; however, I have many friends and many playlists and I receive way too many notifications! I cannot find an option to disable or turn them off.&nbs...
Newbie
38385 Views
38 replies
53 likes
Hi, I have a premium account with you that I started while I was living in the US. I am currently living in another country (Ecuador) and I need to change the country and payment method. I also know that the premium suscription here in Ecuador is les...
Hi, I have a premium account with you that I started while I was living in the US. I am currently living in another country (Ecuador) and I need to change the country and payment metho...
Regular
430 Views
1 replies
0 likes
Been a member since early 2013. had the same card until last month, got a new one and now I'm trying to upgrade to premium and i get " card provider is having a bad day" or something like that.
Been a member since early 2013. had the same card until last month, got a new one and now I'm trying to upgrade to premium and i get " card provider is having a bad day" or something like that.
Spotify Star
521 Views
1 replies
0 likes
Hello,I was charged 9,99€ althought I am a student and subscribed to a 50% discount abo. why?please solve it!thank you.Viktor
Hello, I was charged 9,99€ althought I am a student and subscribed to a 50% discount abo. why? please solve it! thank you. Viktor
Spotify Star
254 Views
1 replies
0 likes
Hi, I recently discovered that I could pay 4.99/month as a student instead of the usual 9.99/month for premium. However, after signing up for student, my subscription still says that I am due to be charged 9.99 on 9/30 when there was already a 4.99 c...
Hi, I recently discovered that I could pay 4.99/month as a student instead of the usual 9.99/month for premium. However, after signing up for student, my subscription still says that I am du...
Spotify Star
218 Views
1 replies
0 likes
I was charged while having free spotify. I had the premium as the free trial but my account now says I have free and I was just charged... Help!
I was charged while having free spotify. I had the premium as the free trial but my account now says I have free and I was just charged... Help!
Spotify Star
274 Views
1 replies
0 likes
I just got an alert on my bank statement that I have been charged twice this month for spotify services the first month I thought it might be for premium but this is the second time and I'm basically thinking that i should just contact my bank and le...
I just got an alert on my bank statement that I have been charged twice this month for spotify services the first month I thought it might be for premium but this is the second time and I'm basically...
Spotify Star
223 Views
1 replies
0 likes
so i have used spotify loads on my computer since it has done an update whih remeved spotify i redownloaded it and it keep saying i am offline when im not... im not connected to facebooki have tried changing my passwordi have logged in and outi have ...
so i have used spotify loads on my computer since it has done an update whih remeved spotify i redownloaded it and it keep saying i am offline when im not... im not connected to facebook i have trie...
Spotify Star
260 Views
1 replies
0 likes
I was charged yesterday after I tried to cancel my Spotify premium student for the upcoming month. Am I able to get a refund
I was charged yesterday after I tried to cancel my Spotify premium student for the upcoming month. Am I able to get a refund
Casual Listener
335 Views
3 replies
0 likes
Hello Spotify Community, i hope you can help.Seven months ago I activated "Vodafone Under 30", which includes one year of free Spotify Premium. This August my Spotify Premium account was deactivated for no reason. I contacted Vodafone and I was told ...
Hello Spotify Community, i hope you can help. Seven months ago I activated "Vodafone Under 30", which includes one year of free Spotify Premium. This August my Spotify Premium account was deactivate...
Newbie
336 Views
2 replies
0 likes
Last month i buy again the subscribtion, the advertisement said that im going to receive 3 months. now a month after i submit the registration to premium. spOTIFY want to charge me again.
Last month i buy again the subscribtion, the advertisement said that im going to receive 3 months. now a month after i submit the registration to premium. spOTIFY want to charge me again. &nbs...
Spotify Star
212 Views
1 replies
0 likes
