Old Spotify Unlimited Account is now a free account but always paying for it

Hello everyone, i created my Spotify Account a long time ago. For years i paid 4,99€ per month for Spotify Unlimited, because it was such an old account. Now, i think after an update or so, my account changed to free (since nearly two month), but i a...

• user-removed
• Visitor
• Hello everyone,   i created my Spotify Account a long time ago.   For years i paid 4,99€ per month for Spotify Unlimited, because it was such an old account.   Now, i think after...
• 2016-09-04 10:19:24 AM
• 2016-09-04 11:14:44 AM
• Maxim
• Spotify Star
• 291 Views
• 1 replies
• 0 likes

Cancel subscription is really difficult! I thought I had cancelled but I got billed again. Not happy

The unsubscribe process appears deliberately deceptive. It looks like you have completed an unsubscribe, as in selecting the cancel subscription button. I thought I had cancelled almost 3 weeks ago yet I got billed in the last few days. So I took ano...

• badlad60
• Newbie
• The unsubscribe process appears deliberately deceptive.  It looks like you have completed an unsubscribe, as in selecting the cancel subscription button.  I thought I had cancelled almost 3...
• 2016-09-04 4:19:37 AM
• 2016-09-04 10:47:07 AM
• Maxim
• Spotify Star
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution Country Doesn't Match the One Set in your Profile Error 408

Keep getting the error no matter how many times I update my profile to my country (or any other - I have to use a vpn and therefore use different countries sometimes).Often, it won't let me change the country in my profile, but it's currently set to ...

• Spot-e5000
• Casual Listener
• Keep getting the error no matter how many times I update my profile to my country (or any other - I have to use a vpn and therefore use different countries sometimes). Often, it won't let me change ...
• 2016-08-24 5:12:34 AM
• 2016-09-04 7:27:22 AM
• Spot-e5000
• Casual Listener
• 336 Views
• 2 replies
• 0 likes
• Login

New phone only shows old account

My phone died a month ago and I finally got it back, but when I went to log into my account, it said my account info was wrong. I tried logging into spotify via facebook and what looks like an old account came up. I subscribe to premium and this is a...

• Ninjagato
• Casual Listener
• My phone died a month ago and I finally got it back, but when I went to log into my account, it said my account info was wrong. I tried logging into spotify via facebook and what looks like an old ac...
• 2016-09-04 4:02:43 AM
• 2016-09-04 6:26:01 AM
• Ninjagato
• Casual Listener
• 150 Views
• 2 replies
• 0 likes

Superuser Contribution Término de spotify promocional

Minha assinatura premium promocional se encerra hoje (30/08). Quando fui cancelar a assinatura para não ser mais cobrada, verifiquei que o valor de setembro já havia sido cobrado. Gostaria de solicitar o reembolso e o cancelamento da minha assinatura...

• Sah_cps
• Newbie
• Minha assinatura premium promocional se encerra hoje (30/08). Quando fui cancelar a assinatura para não ser mais cobrada, verifiquei que o valor de setembro já havia sido cobrado. Gostaria de solicit...
• 2016-08-30 5:23:05 PM
• 2016-09-04 4:38:11 AM
• Alejandar
• Spotify
• 126 Views
• 1 replies
• 0 likes

Superuser Contribution Cannot access an account I am paying for

I made a Spotify account with an email address that I have deleted and am now paying for a subscribed account that I don't even use... Please discontinue the premium account to a regular!!!!

• Bkln
• Newbie
• I made a Spotify account with an email address that I have deleted and am now paying for a subscribed account that I don't even use... Please discontinue the premium account to a regular!!!!
• 2016-08-30 5:17:44 PM
• 2016-09-04 4:33:19 AM
• Alejandar
• Spotify
• 149 Views
• 1 replies
• 0 likes

Superuser Contribution No tengo suscripción

Hola Buenos días Bueno mi problema es que ayer trate de contratar el servicio con ustedes con mi tarjeta de crédito pero su página me dijo que no se pudo hacer pero que no se iba hacer ningún cargo y en mi tarjeta tengo 2 descuentos de 150 pesos de p...

• acortes_29
• Newbie
• Hola Buenos días    Bueno mi problema es que ayer trate de contratar el servicio con ustedes con mi tarjeta de crédito pero su página me dijo que no se pudo hacer pero que no se iba hacer...
• 2016-08-30 4:32:58 PM
• 2016-09-04 4:29:02 AM
• Alejandar
• Spotify
• 135 Views
• 1 replies
• 0 likes

Superuser Contribution Cobro adelantado

Buenos días. Se supone que los 3 meses premium que me dieron a S/.0.99 vencen el 21-09 sin embargo, ingreso a ver mi tarjeta de débito y aparece un cobro de spotify con fecha 21-08 y más del monto que deberían cobrar.

• Lufracepi
• Newbie
• Buenos días. Se supone que los 3 meses premium que me dieron a S/.0.99 vencen el 21-09 sin embargo, ingreso a ver mi tarjeta de débito y aparece un cobro de spotify con fecha 21-08 y más del monto qu...
• 2016-08-30 3:05:07 PM
• 2016-09-04 4:23:13 AM
• Alejandar
• Spotify
• 1726 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify stoped working abroad

After 14 days using spotify in the UAE it has stopped working and the error 408 appeared saying either to change country in the account (i can't change it) or to get premium account. If I get premium would I be able to use it in the UAE?

• LSC2
• Newbie
• After 14 days using spotify in the UAE it has stopped working and the error 408 appeared saying either to change country in the account (i can't change it) or to get premium account. I...
• 2016-08-30 12:30:15 PM
• 2016-09-04 4:20:31 AM
• Alejandar
• Spotify
• 162 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium
  Subscription

Superuser Contribution Downloaded playlist deleted

I turned on Spotify on my phone and it told me I had more than three devices, so it deleted all my songs. Not disabled, deleted. First, this is terrible design and it should ask which device I would like to remove the downloaded songs from. Second, I...

• Skasaha
• Casual Listener
• I turned on Spotify on my phone and it told me I had more than three devices, so it deleted all my songs. Not disabled, deleted. First, this is terrible design and it should ask which device I would ...
• 2016-08-28 11:56:49 PM
• 2016-09-04 3:56:38 AM
• Alejandar
• Spotify
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution Have the free trial but spotify says I don't

I signed up for a free premium 30 day trial. I have a receipt from my pay pal account for an order to spotify (which was 0, until the 30 days are up). When I try to cancel it, it says I am using Spotify free, and that I don't have a premium account. ...

• Nicky414
• Casual Listener
• I signed up for a free premium 30 day trial. I have a receipt from my pay pal account for an order to spotify (which was 0, until the 30 days are up). When I try to cancel it, it says I am using Spot...
• 2016-08-28 12:03:26 AM
• 2016-09-04 3:49:39 AM
• Alejandar
• Spotify
• 180 Views
• 1 replies
• 0 likes
• Account
  Subscription

Superuser Contribution Need help fast!!

I have Sendt 3 different invites to my daughter to get back on spotifu premium, but she is not receiving the recuests. I can not delete them on my side.... what to do?

• MoLeBe
• Newbie
• I have Sendt 3 different invites to my daughter to get back on spotifu premium, but she is not receiving the recuests. I can not delete them on my side.... what to do?
• 2016-08-28 10:49:57 PM
• 2016-09-04 3:45:07 AM
• Alejandar
• Spotify
• 164 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution i changed my password and lost my entire account!!! paying for family and now thier is nothing !!!

• jake6563
• Newbie
• 2016-08-28 10:08:22 PM
• 2016-09-04 3:41:33 AM
• Alejandar
• Spotify
• 213 Views
• 1 replies
• 0 likes

Superuser Contribution Charged when signing up for premium trial

I was charged even though I was signing up for Spotify Premium 1 month free trial!!

• echanman
• Newbie
• I was charged even though I was signing up for Spotify Premium 1 month free trial!!
• 2016-08-28 8:51:22 PM
• 2016-09-04 3:39:49 AM
• Alejandar
• Spotify
• 158 Views
• 1 replies
• 0 likes

Superuser Contribution My account is through phone carrier not spotify. I logged out now can't login

• Pamelainstony
• Newbie
• 2016-08-28 8:26:47 PM
• 2016-09-04 3:36:33 AM
• Alejandar
• Spotify
• 156 Views
• 1 replies
• 0 likes

Superuser Contribution Unable to Log In!

Opened up my spotify app today said user name or password incorrect for the first time ever, entered correct user name and password still no luck. Asked to be sent an email to update password nothing sent. I have a premium family account and family m...

• roche1212
• Newbie
• Opened up my spotify app today said user name or password incorrect for the first time ever, entered correct user name and password still no luck. Asked to be sent an email to update password nothing...
• 2016-08-28 8:04:36 PM
• 2016-09-04 3:30:05 AM
• Alejandar
• Spotify
• 224 Views
• 1 replies
• 0 likes

Superuser Contribution Premium

I'm on holiday in Austria, and have had a (British) Spotify account for more than a year. Since I have been in Austria it has wiped my account down to free not premium, so I can't listen to my music of choice!

• Kezz1
• Newbie
• I'm on holiday in Austria, and have had a (British) Spotify account for more than a year. Since I have been in Austria it has wiped my account down to free not premium, so I can't listen to my music ...
• 2016-08-28 5:36:47 PM
• 2016-09-04 3:17:33 AM
• Alejandar
• Spotify
• 177 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution Spotify family

per usufruire di spotify family dobbiamo avere tutti lo stesso Apple Id oppure possiamo mantenere il nostro?

• LorenzoMago
• Casual Listener
• per usufruire di spotify family dobbiamo avere tutti lo stesso Apple Id oppure possiamo mantenere il nostro?
• 2016-08-28 12:17:43 PM
• 2016-09-04 3:03:57 AM
• Alejandar
• Spotify
• 217 Views
• 1 replies
• 0 likes

Mad about this

I need to know what and how I got charged for the family plan when I wanted the premium and how can I call the company

• Lasandracurlett
• Casual Listener
• I need to know what and how I got charged for the family plan when I wanted the premium and how can I call the company
• 2016-09-03 11:33:01 PM
• 2016-09-04 2:57:54 AM
• Lasandracurlett
• Casual Listener
• 174 Views
• 2 replies
• 0 likes