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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552957 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131117 Views
74 replies
12 likes
Last month i buy again the subscribtion, the advertisement said that im going to receive 3 months. now a month after i submit the registration to premium. spOTIFY want to charge me again.
Last month i buy again the subscribtion, the advertisement said that im going to receive 3 months. now a month after i submit the registration to premium. spOTIFY want to charge me again. &nbs...
Spotify Star
212 Views
1 replies
0 likes
Hi. July 19 2016 I upgraded my subscription to Spotify Family. I added family member with username catrine2003. She had Premium subscription until she was added to Spotify Family. Our problem is that catrine2003 still gets charged NOK 99 for Premium ...
Hi. July 19 2016 I upgraded my subscription to Spotify Family. I added family member with username catrine2003. She had Premium subscription until she was added to Spotify Family. &nb...
Spotify Star
210 Views
1 replies
0 likes
Took the 7 day trial, then the extra 30 days, but been charged early with no warning after I cancelled. Why??
Took the 7 day trial, then the extra 30 days, but been charged early with no warning after I cancelled. Why??
Spotify Star
190 Views
1 replies
0 likes
Why are my invites not being sent out by Spotify ? Of course there is no customer service support at all , they use we the customers to assist in THEIR shortcomings . I am a new user and like the service but after signing up , I realize there is ZERO...
Why are my invites not being sent out by Spotify ? Of course there is no customer service support at all , they use we the customers to assist in THEIR shortcomings . I am a new user and like the ser...
Spotify Star
281 Views
1 replies
0 likes
I have two Spotify accounts. One is being billed through iTunes, and the other is being billed directly to my credit card from Spotify. I would like to merge these two accounts into one family account, at the family rate, without losing any of my mus...
I have two Spotify accounts. One is being billed through iTunes, and the other is being billed directly to my credit card from Spotify. I would like to merge these two accounts into one f...
Spotify Star
164 Views
1 replies
0 likes
I want to delete my account but am unable to because I no longer have access to the email address used to create the account. Help???
I want to delete my account but am unable to because I no longer have access to the email address used to create the account. Help???
Spotify Star
189 Views
1 replies
0 likes
My premium subscription was paused back in Aug., but I recently just upgraded to the student subscription because I am now a student. They took out the $6.00 today on September 9, 2016 and I paid for it on Wednesday Septenber 7, 2016. But it is still...
My premium subscription was paused back in Aug., but I recently just upgraded to the student subscription because I am now a student. They took out the $6.00 today on September 9, 2016 and I paid for...
Spotify Star
165 Views
1 replies
0 likes
soy usuario family, llevo meses con el servicio muy bien pero un dia sin razon spotify borro todas las canciones que tenia para reproducir sin coneccion, (esto sin razon alguna), asi que sin darme cuenta las comenzo a volver a descargar y se gasto to...
soy usuario family, llevo meses con el servicio muy bien pero un dia sin razon spotify borro todas las canciones que tenia para reproducir sin coneccion, (esto sin razon alguna), asi que sin darme &n...
Casual Listener
586 Views
2 replies
0 likes
I want to change my password for my onkyo device, but everytime I try I get the same error massage; there was à error during te progress.Nothing more than that.Is there Anyone that knows hoe to fix this?
I want to change my password for my onkyo device, but everytime I try I get the same error massage; there was à error during te progress. Nothing more than that. Is there Anyone that knows hoe to f...
Spotify Star
248 Views
1 replies
0 likes
Hi,I live in the Netherlands and O use prepaid cards to upgrade to premium whenever I want. These prepaidcards are in Euro's.I am in the USA now and forgot to extend my premium account before my trip. Is it possible to use an US prepaidcard (which is...
Hi, I live in the Netherlands and O use prepaid cards to upgrade to premium whenever I want. These prepaidcards are in Euro's. I am in the USA now and forgot to extend my premium account before...
Spotify Star
410 Views
1 replies
0 likes
I am beyond fed up with Spotify..... I signed up for Spotify Premium to get 3 months for $0.99. Not only did I use the online form to CANCEL THE SUBSCRIPTION before the 3 months was up, but I was CHARGED for the next month $9.99, filled out another f...
I am beyond fed up with Spotify..... I signed up for Spotify Premium to get 3 months for $0.99. Not only did I use the online form to CANCEL THE SUBSCRIPTION before the 3 months was...
Casual Listener
1162 Views
24 replies
0 likes
Hi I've been having this problem for some months now that random devices keep connecting to my account.I only use my Spotify on my computer and Iphone so I have no idea who those other devices are.I've tried changing my password and all that and it d...
Hi I've been having this problem for some months now that random devices keep connecting to my account. I only use my Spotify on my computer and Iphone so I have no idea who those other devices ar...
Newbie
464 Views
2 replies
0 likes
Casual Listener
325 Views
5 replies
0 likes
I'm going through support but it's sooooo slow. I can only get one response a day. i have a paypal account from the United States because that's where I am from. i am in France for awhile. I made a mistake of wanting to move my account from Facebook ...
I'm going through support but it's sooooo slow. I can only get one response a day. i have a paypal account from the United States because that's where I am from. i am in France for ...
Casual Listener
2385 Views
4 replies
0 likes
Hello everybody.I am connected to Spotify via my Fb account.When I try to find friends in ordrer to follow them, Spotify says "None of your Fb friends are on Spotify"; although I know that many of my friends DO have Spotify.Thanks very much for your ...
Hello everybody. I am connected to Spotify via my Fb account. When I try to find friends in ordrer to follow them, Spotify says "None of your Fb friends are on Spotify"; although I know that many...
Casual Listener
1030 Views
6 replies
0 likes
I've sent my partner the invitation to join my Premium family account. He follows the link and it tells him to login using his username and password. He's tried logging on but it repeatedly tells him it's the incorrect login details. We've both tried...
I've sent my partner the invitation to join my Premium family account. He follows the link and it tells him to login using his username and password. He's tried logging on but it repeatedly tells him...
Casual Listener
1167 Views
2 replies
0 likes
Hi, I just signed up for student premium for $4.99. I went to check my bank statement and I'm being charged 3 times for the same amount and I don't understand why. Is there anyway I can get back the extra $9.98 they're charging me? Thank you.
Hi, I just signed up for student premium for $4.99. I went to check my bank statement and I'm being charged 3 times for the same amount and I don't understand why. Is there anyway I can get back the ...
Spotify Star
177 Views
1 replies
0 likes
Hey, I need to contact Spotify about last month's payment, because Paypal screwed up and cancelled wrong payment. Is there any way to do that? Thanks.
Hey, I need to contact Spotify about last month's payment, because Paypal screwed up and cancelled wrong payment. Is there any way to do that? Thanks.
Newbie
877 Views
2 replies
0 likes
I recently cancelled my Spotify premium free trial but it says on the Spotify app I'm premium but on the account page on the website it says I'm a free user.
I recently cancelled my Spotify premium free trial but it says on the Spotify app I'm premium but on the account page on the website it says I'm a free user.
Newbie
281 Views
2 replies
0 likes
Spotify Legend
181 Views
1 replies
0 likes
