Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Someone changed my Email Address

Someone changed my Email Address

Today I got an email saying:

 

We wanted to let you know that the email address on your Spotify account has changed recently.
Your previous email address was: My email
It's now: [email protected]

If you meant to do that, then no worries. It's business as usual for you.

If this wasn't you, email us at [email protected] to let us know. We'll look into what's happened.

 

Whoever took my account changed the password so I couldn't even send in a support ticket without creating a new account. There's no way spotify should allow there to be an email change without a confirmation to the original email, and they don't have any fast way of getting my account back. With the rate at which customer support responds it's going to take me like a week to get my account back. Is there any way to get my account back soon? Thanks

Reply
1 Reply

Hey @kylehelp123,

you can contact the support trough this link.

Also it can be reached through Twitter via @spotifycares or trough the Spotifycares Facebook site.

 

When you already did this somebody will get back to you soon.

 

Have a nice day!

LK608

 

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random