Spinning Wheel on Payment Page

[charleso121]

Hello all-

When I go to sign up for Spotify premium, I get to the page where you enter in your credit card, and the page won't load. There is just a spinning wheel that spins forever. I tried clearing my cookies and my cache and it did not work. I have also tried 3 different browsers, and it does not work on any of them.

Any help would be marvelous.

[Maxim · Accepted solution]

Hi @charleso121,

Welcome to the Spotify Community!

Using a different browser usually fixes this issue. Are you able to try it out on another device (eg. another computer or your phone)?

[charleso121]

Yes it worked on my phone! Thank you!