Spotify Student

[Jobengals5]

Hi I am having issues signing up for Spotify student. I have gone through the steps many times and it did verify that I am a student but when I click to sign up it still says I would pay full price> Can anyone help me?

[Flixx]

Hi there and welcome to the Spotify Community,

Can I ask which country you are coming from?

Usually they will cut the price next month.

Please keep me updated!

[lawrence9898]

i have had my spotify about 4 months paying £4.99 but last month i forgot to pay and it wouldnt let me pay the student rate and i was forced to pay £9.99 and it is still telling me to pay that this month- 

ive tried going on the nus discount link and it takes me to the payment which is still £9.99- ive tried emailing spotify but nothing yet

[MattSuda]

@Jobengals5 

There is currently an issue with the student discount sign up.

You will need to contact support.

To contact suport, read this:
https://community.spotify.com/t5/Ongoing-Issues/Trouble-signing-up-for-Student-discount/idi-p/106993...

[MattSuda]

@lawrence9898 

There is currently an issue with the student discount sign up.

You will need to contact support.

To contact suport, read this:
https://community.spotify.com/t5/Ongoing-Issues/Trouble-signing-up-for-Student-discount/idi-p/106993...

Support usually replies within 24-48 hours.

If you still have not gotten a reply:

Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.

If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.

If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.