Spotify account issue

frodeolsen1234 · 2016-10-20

Heving trouble With using Spotify andre getting logged Out because other are using my account.
I have a family account and 4 users.

Best regards
Frode Olsen
Norway

osornios · 2016-10-21

Hey @frodeolsen1234,

If all members use the same login information in their devices, your music will cutoff like it has been happening to you.

Be sure to check that each family member has their won separate username and password in their devices. That will prevent any cutoffs between you.

Hope it helps. 🙂

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KatesHere · 2016-10-21

Hey there @frodeolsen1234, welcome to the community!

That sounds odd. Does every member in your Premium for Family plan have their own, seperate Spotify account?

Let me know 🙂

K

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