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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1845 Views
  • 0 replies
  • 8 likes
  • Security
  • 1845 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448816 Views
  • 970 replies
  • 108 likes
  • Account
  • 448816 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199743 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199743 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108791 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108791 Views
  • 72 replies
  • 11 likes

Withdrawel payment by ex, now not able to login, nor change my payment method, so can't do anything

Dear reader, My ex-husband recolleced the payment. Because I knew this, I changed the payment method yesterday to my credit card, how ever, I am blocked not, nor can I login in to update the payment again! When I try to login, or do anything I get: D...

  • Newbie
  • Dear reader,    My ex-husband recolleced the payment. Because I knew this, I changed the payment method yesterday to my credit card, how ever, I am blocked not, nor can I login in to upda...
  • Maxim
  • Spotify Star
  • 415 Views
  • 7 replies
  • 0 likes
  • 415 Views
  • 7 replies
  • 0 likes

Remove/block subscribers

Hey, someone is illegally using my account, and he uploads all his musics. I am still able to connect myself but he is using one of my 3 device. I'd like to know how i can block him, or remove him from my account ? Please this is urgent, I am not pay...

  • Newbie
  • Hey, someone is illegally using my account, and he uploads all his musics. I am still able to connect myself but he is using one of my 3 device. I'd like to know how i can block him, or remove him fr...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Spotfy Family

My son live in my house, but because the university, in the week (monday to friday) he lives in onder city. Is it possible I include my son in Sotfy Family?

  • Visitor
  • My son live in my house, but because the university, in the week (monday to friday) he lives in onder city. Is it possible I include my son in Sotfy Family?
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Spotify already paid but I'm not premium

I wonder to know if it has happened to someone, my Premium i already paid and has been deducted from my bill but I'm still not Premium out, what happened?

  • Casual Listener
  • I wonder to know if it has happened to someone, my Premium i already paid and has been deducted from my bill but I'm still not Premium out, what happened?
  • Bearfootrecords
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

Student discount not been applied

I have been overcharged for a number of months now, I have had the discount applied before. I have contacted you guys before, no reply.

  • Casual Listener
  • I have been overcharged for a number of months now, I have had the discount applied before. I have contacted you guys before, no reply.
  • Maxim
  • Spotify Star
  • 216 Views
  • 5 replies
  • 0 likes
  • 216 Views
  • 5 replies
  • 0 likes

iPhone app login details

I'm trying to upgrade to premium on my iPhone app, but my app login details won't let me log into Spotify.com to do this. And the account I've created to post this won't let me log into my app??

  • Newbie
  • I'm trying to upgrade to premium on my iPhone app, but my app login details won't let me log into Spotify.com to do this. And the account I've created to post this won't let me log into my app??
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Reactivating spotify premium account after accidently withdrawing the payment

Hi,My grandfather accidently withdrawed his payment from spotify and now he cant login, because they turnedoff his account. How can i reactivate his account or is it deactivated forever?

  • Newbie
  • Hi, My grandfather accidently withdrawed his payment from spotify and now he cant login, because they turnedoff his account. How can i reactivate his account or is it deactivated forever?  &nb...
  • Maxim
  • Spotify Star
  • 786 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 786 Views
  • 1 replies
  • 0 likes

Free 60 days Spotify Premium with PayPal

Hello,Two months ago there was a free Spotify Premium trial (60 days), organised is association with Paypal. Meanwhile, my roommates bought a family subscription which we could all use and my account is a part of that subscription. So now I have a pa...

  • Casual Listener
  • Hello, Two months ago there was a free Spotify Premium trial (60 days), organised is association with Paypal. Meanwhile, my roommates bought a family subscription which we could all use and my acc...
  • Deemster
  • Casual Listener
  • 550 Views
  • 2 replies
  • 0 likes
  • 550 Views
  • 2 replies
  • 0 likes

switched to family last month and got charged 2x this month and family members dont have premium now

i switched to family last month and added 3 ppl to our acct. my daughter says premium never worked on her acct and now today i was billed for premium on my acct after family was deducted a few days ago. the worst part is it overdrew my checking so it...

  • Newbie
  • i switched to family last month and added 3 ppl to our acct. my daughter says premium never worked on her acct and now today i was billed for premium on my acct after family was deducted a few days a...
  • emily-rose
  • Regular
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working!!!

I just paid through my iPhone for spotify premium and I had spotify logged on but it didn't upgrade to premium????

  • Newbie
  • I just paid through my iPhone for spotify premium and I had spotify logged on but it didn't upgrade to premium????
  • moramsay23
  • Newbie
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Country mismatch in user profile

Background I have had a USA spotify account from 2012.I moved to Canada in 2013, only am i now(2016) changing my subscription to be paid in CAD.I was unsucessful at changing my billing country to Canada and to also use a Canadian Credit Card. The err...

Screen Shot 2016-10-17 at 12.47.41 AM.png Screen Shot 2016-10-17 at 12.35.48 AM.png
  • Casual Listener
  • Background  I have had a USA spotify account from 2012. I moved to Canada in 2013, only am i now(2016) changing my subscription to be paid in CAD. I was unsucessful at changing my billing c...
  • jasingjo
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 284 Views
  • 2 replies
  • 0 likes

Solved!! Updated Password Doesn't Work on iPhone App

I updated my Spotify password yesterday via the brower having received an e-mail from Spotify telling me that I should do so. I can log in and out in the browser without problems. When I try to log-in to the Spotify app on my phone it says incorrect ...

  • Casual Listener
  • I updated my Spotify password yesterday via the brower having received an e-mail from Spotify telling me that I should do so. I can log in and out in the browser without problems.   When I try...
  • smc68300
  • Casual Listener
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Logging in

We have a spotify account set up and we pay monthly, i have a new phone however i cant login to spotify on it as we dont know the password or email used to reset the password how do we reset the password

  • Newbie
  • We have a spotify account set up and we pay monthly, i have a new phone however i cant login to spotify on it as we dont know the password or email used to reset the password how do we reset the pass...
  • Bearfootrecords
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Two accounts?

Hi, I think I have two accounts, I remember one account login but its telling me it's Spotify Free. I pay a monthly fee, but not sure of the login. Please help !!

  • Newbie
  • Hi, I think I have two accounts, I remember one account login but its telling me it's Spotify Free.  I pay a monthly fee, but not sure of the login. Please help !!  
  • Bearfootrecords
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Not getting confirmation email for closing account

so I log in with facebook and I want to close this account, but the email isn't sending to my facebook email. So I changed my facebook email and the email isn't updating on here so I can't close this account. What do I do? all I want to do is close t...

  • Visitor
  • so I log in with facebook and I want to close this account, but the email isn't sending to my facebook email. So I changed my facebook email and the email isn't updating on here so I can't close this...
  • Bearfootrecords
  • Community Legend
  • 1044 Views
  • 1 replies
  • 0 likes
  • 1044 Views
  • 1 replies
  • 0 likes

Facebook closed my account and I was Premiun

My Spotify account was linked to Facebook, but due to issues Facebook unfortunately closed my account. Now, I cannot use Spotify, and worst of all, since I was a Premiun user, I'm afraid to still get charged for an account that I'm not using.In my si...

  • Newbie
  • My Spotify account was linked to Facebook, but due to issues Facebook unfortunately closed my account. Now, I cannot use Spotify, and worst of all, since I was a Premiun user, I'm afraid to still get...
  • Bearfootrecords
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Student discount

Can you have the same college student on two seperate accounts

  • Newbie
  • Can you have the same college student on two seperate accounts
  • Bearfootrecords
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Cant Show What Im Listening To On Facebook

The Option Is Turned On In Spotify, and Spotify is Already Linked With My Facebook Acc but still cant show them while im listening them. What should i do?

  • Newbie
  • The Option Is Turned On In Spotify, and Spotify is Already Linked With My Facebook Acc but still cant show them while im listening them. What should i do?
  • kavenieza
  • Music Fan
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Unlinking email address / Facebook

Long story short, I want to deactivate Facebook and am having issues with the email address / sign up. I have previously signed in using Facebook. The email address I used for Facebook was (for example) abcd@gmail.com. When I went to sign up for a ne...

  • Newbie
  • Long story short, I want to deactivate Facebook and am having issues with the email address / sign up. I have previously signed in using Facebook.   The email address I used for Facebook was (...
  • kavenieza
  • Music Fan
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 215 Views
  • 1 replies
  • 0 likes

facebook only half linked with spotify

hey! i did something strange when i first made my spotify acct and i can't seem to reverse it! it messed with my account---i can login with my fb account, but can't see any of my fb friends on the account. any advice? thank you!

  • Casual Listener
  • hey! i did something strange when i first made my spotify acct and i can't seem to reverse it! it messed with my account---i can login with my fb account, but can't see any of my fb friends on the ac...
  • tmitessa
  • Casual Listener
  • 240 Views
  • 6 replies
  • 0 likes
  • 240 Views
  • 6 replies
  • 0 likes