Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi everyone! Recently i've been noticing a few unknown "PS4 accounts" in the "Connect to device" part on my spotify app. The thing is...I don't own any PS4 so i really don't know if my account has been hacked or used by other people or it's a new update or what not. Please help to enlighten me on this. Thanks!
Solved! Go to Solution.
Hey I want to jump in here. Do any of your friends or family own a PlayStation? If it's a friend linking to your account they can follow these steps to log out:
Unlink PlayStation™Network accounts here.
Or, you can log out of the Spotify app on the PlayStation® console:
Note: The Sign Out Everywhere button on your Spotify account page will not sign you out of PlayStation®.
For more help using Spotify on PlayStation®, check out PlayStation™Music.
If these don't help let us know.
Hello @vsosf
so sorry to hear that. I recommend you to log out of all web browsers, computers, tablets, and mobile devices at the click of a button:
You should also change your password.
Have a nice day!
Hey I want to jump in here. Do any of your friends or family own a PlayStation? If it's a friend linking to your account they can follow these steps to log out:
Unlink PlayStation™Network accounts here.
Or, you can log out of the Spotify app on the PlayStation® console:
Note: The Sign Out Everywhere button on your Spotify account page will not sign you out of PlayStation®.
For more help using Spotify on PlayStation®, check out PlayStation™Music.
If these don't help let us know.
Im having an issue with a ps4 (PS4-822) CONSTANTLY connecting to my spotify. No one in my family or friends owns a ps4 and I have never logged in to one. When i forget the device, it comes straught back and is connecting to my music every 5 seconds so I can't even listen to one whole song. I pay for spotify premium and this issue has been ongoing for months. I've logged out of all accounts, changed my password multiple times and it's still connected. Please tell me how to sort this out otherwise I will be ending my premium with spotify and deleting the app because this is awful for a paying customer and is putting me off of spotify.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…