[Spotify for Artists] If I go to my "artist page" it shows a blank white page

[bluedobermann]

Plan

Free

Country

IT

My Question or Issue

I log in to my "Spotify for Artist", but if I go to my artist page ("YOUR ACCOUNT") it shows a blank white page.

What does it happen? I've always used Spotify for Artist and I've never had a problem.

Please help me!

[OneByBoo]

Hi there @bluedobermann,

thanks for posting !

Usually in cases of artists profiles we direct users to reach out to support through this contact page.

However, that seems to be a technical issue so could you please provide a screenshot of what you see on your screen?

In addition, have you tried logging in with a different device/network/incognito web page ?

You can also in the meanwhile contact support using the link i provided above for another help angle. 

Keep me posted 🙂

[bluedobermann · Accepted solution]

It was a problem of software update.

[Petya]

Hi @bluedobermann,

Thanks for getting back to us! 

We appreciate you shared what fixed this issue for you. This will be helpful to other users if they experience the same and come across this thread.

Let us know if there's anything you need help with, we're happy to lend a helping hand 🙂 

Have a nice day!