Spotify for android problem

[DargothRaatne]

Hi!

I'm having a HUGE issue with my android tab (a Asus tf700) and my phone (Galaxy s3) and the latest version of spotify.

After i installed the newest version and removed my old nothing will load! I "sign in" and get my playlist but if i try to load a playlist it just load and load. I can't enter the setup menu either, i only get a black screen with the green loading thing.

I have tried deleting and re-installing. I have tried installing the later version of spotify to then upgrade to the new version. I have tried removing buffer data and re-logging inn. I have tried all the different ways to logg inn. If i logg inn on a friends device i can play music no problem and if a friend logg inn to their spotify on my phone it works but not my user on my phone! Quite strange indeed.

Please help me

[Joe · Accepted solution]

Have you tried power-cycling your devices?

[DargothRaatne · Accepted solution]

Hi! I fixed my issue.

Seems i had to re-log inn and QUICKLY go into setings.

Doing so would bring up all the seting options but non of them would work, it would just resett to original when i scrolled down. BUT what DID work was the "Delete cache and saved data" options.

After i did that i could log intoo spotifly like normal.

I guess the "Delete cache and saved data" perhaps erased some bad data that the "clear cache" option in the android program setings did not.

[Joe]

Glad it's fixed 🙂

[liveitup028]

getting error "there seems to be a problem with your app installation. For best results please reinstall" I've reinstalled 3 times no fix yet.