I am connected to the internet and can access all other sites (and apps) successfully, but I encounter the following problems with my Spotify apps in both my mobile and desktop:
1. Both Spotify apps say I am offline even when I am connected to the internet. I'm on mobile data, and have no access to wi-fi. I have checked if the "Offline Mode" is ticked, and I am most definitely not offline in that regard. In my mobile, I tried clearing cache and updating the app, to no avail. On my desktop, I have looked into my firewall, and nothing seems wrong.
2. I cannot even visit the Spotify websites. The only reason I can access the Spotify site right now and post this in the community is because I have enabled my VPN. Every time I log out, I cannot log back in without the VPN. If I try, the mobile app would prompt "Something went wrong", and I would receive the firewall Error Code 8 in my desktop app.
Is there any way I can access the app without having to connect via VPN? Is the problem with my carrier network? In the past, I can access the apps/site without any issues, but lately, this issue keeps coming up. It would mean a lot if there's a workaround to this. The VPN I use is work-provisioned, and it would be a relief to not use this VPN configuration unless it's work related. 🙂