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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello I send to my one member of my family an invitation.But whith the time, I don't know on which mail adress. Where I can find this information ? Thank a lot
I created a new account.I started a family premium YEARLY account, I got the paypal emailand I can't see family options in the account. on spotify.com/account/family I see 3 dots are loading and nothing is happensin my profil I can see, that I can us...
PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy debit card was flagged with a fraud alert and my Spotify Premium with Hulu payment was declined bec...
CountryU.S.Device(iPhone 7)Operating System(iOS 10)My Question or IssueApparently, I got an email regarding an artist that goes by the same name as me saying to get ready for a song schedule release. I am not planning to drop a song at the moment but...
PlanPremium FamilyCountryUSADeviceIphone 7 and Echo DotMy Question or IssueMy son has an echo dot and wants to link it to the Spotify account on his iphone 7 that is part of our family premium account. Where do I find his individual log-in informatio...
PlanPremiumCountryUnited StatesDevice(iPhone 7, late 2019) Operating System(iOS 13) My Question or IssueI tried to cancel my subscription and it still charged me
Hello,I have 2 issues to be clarified. First: today I changed my subscription from regular premium to the university discount.I would like to know if I have to cancel the preview subscription or it is goning to change automatically to the university ...
I submitted my first song with Distrokid on march 29th. It is now April 20th and i don't see it. Also, my artist profile is still not verifiedI just got a Premium plan too. It's probably because it's the worst timing right (Covid-19)?How long it take...
PlanPremium. My Question or IssueDid Spotify erase the names of my playlists because they consider them offensive? Suddenly two of my playlists are moved to the top of my list and the names are missing.UPDATE: Resolved it was a hacker.
Money is coming off my card but when I log in its saying I have a free account, I think another account is using my card... how can I find out which Spotify account is using my card???
Hi I've got a spotify premium account which I can add 6 family members to. I'm trying to add my family members. Each time I send any of them an invitation link (to THEIR email address not mine), when they click on the link, it says 'You cannot join y...
My last payment for premium family is from April 2. But now my account is downgraded to 'free'. On all devices and for all the family. How to fix this? PlanPremiumCountryThe Netherlands
Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo electronio al que lo tengo asociado. no me pertine camb...
HI, I moved for Ireland to NZ a year and a half ago. I moved my spotify account over to NZ and I am now paying for premium with my NZ money. spotify says that i am now connected to NZ in my account settings however when i go to login on the app and o...
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have been asked to verify my credit card information because a payment failed. My credit card information is correct however my account still shows that you c...
Have 1 month free trial which ends in one week. Spouse and son have paid subscriptions which are renewed monthly. I am trying today to end my free trial and immediately get a family premium subscription (ie. all three members with premium account). T...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
real spotify username: curridorcristianPlanPremium (family)CountryItalyMy Question or Issue:Today I was listening to music with my phone while doing some stuff on my PC and suddenly spotify stopped working so I look on the phone and it logged-out wit...
Hello,I have been using a new account recently, and today I logged out by mistake. I don't remember at all which email I've used for this account, and so I am unable to log in.I tried several different emails, but I simply can't find it.I saw a post ...
Hi, I have tried to join my husband (username: aggcalan6) to my family account but we got a message to explain we are not living in the same place. We have recently moved from Ireland to Slovakia and I have updated payment method and country in my ad...