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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76619 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94619 Views
9 replies
2 likes
Hi, i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she opens the Spotify app she is asked to login. My question now: What can...
Hi, i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she open...
Roadie
904 Views
1 replies
0 likes
Premium DuoBrazilSamsung A30 I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do this, I would need to access my email. I was wondering if it is...
Premium Duo Brazil Samsung A30 I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do...
Spotify Star
1945 Views
2 replies
0 likes
Hello!I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there are some Japanese artists that I can't listen to thei...
Hello! I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there ...
Spotify Star
460 Views
1 replies
0 likes
Hi! someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). We have a suspicion that the songs were not made by different...
Hi! someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). ...
Spotify Star
461 Views
1 replies
0 likes
I saw my birthday is wrong. I don't know what happened but I want to changePlanFreeCountryNetherlandDeviceHuawei p20 proOperating system. Android My Question or IssueI saw my birthday is wrong. I don't know what happened but I want to change. So how ...
I saw my birthday is wrong. I don't know what happened but I want to change Plan Free Country Netherland Device Huawei p20 pro Operating system. Android My Question or Issue I s...
Newbie
1396 Views
6 replies
0 likes
Hi, I submitted a contact form to spotify support about my issue. However, they use and sent the support ticket through the mail I don't have access anymore. I don't have access anymore on the associated mail to my spotify account, luckily for me, I ...
Hi, I submitted a contact form to spotify support about my issue. However, they use and sent the support ticket through the mail I don't have access anymore. I don't have access any...
Spotify Star
585 Views
1 replies
0 likes
spotify hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem
spotify hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem
Spotify Star
755 Views
4 replies
0 likes
I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country because I'm longer in Germany than 14 days already. ...
I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country b...
Roadie
604 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceAny device I connect to (PC, laptop, phone)Operating SystemAndroid, Windows My Question or IssueSince this morning Spotify displays my Chinese name (as set in Facebook) rather than my normal one. I haven't changed a...
Plan Premium Country Netherlands Device Any device I connect to (PC, laptop, phone) Operating System Android, Windows My Question or Issue Since this morning Spotify displays my Chin...
Music Fan
986 Views
6 replies
0 likes
Plan PremiumFree/PremiumCountry Canada Device Samsung Galaxy 10S and laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android, Windows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to update the exp...
Plan Premium Free/Premium Country Canada Device Samsung Galaxy 10S and laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android, Windows10 (iOS 10, Android&nb...
Spotify Star
595 Views
1 replies
0 likes
Hello,I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I can "celebrate" it, haha! I couldn't find it on the websit...
Hello, I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I c...
Spotify Star
2348 Views
1 replies
0 likes
PlanFreeCountryUnited statesDevice iPhone xOperating System(iOS 13.5 My Question or Issueover the last week or 2, I’ve gotten over 10 emails from Spotify informing me that unknown users from all over the world are logging into my Spotify account. I’v...
Plan Free Country United states Device iPhone x Operating System (iOS 13.5 My Question or Issue over the last week or 2, I’ve gotten over 10 emails from Spotify informing me that un...
Spotify Star
992 Views
3 replies
0 likes
PlanPremium Family CountryGermany Operating SystemAndroid My Question or IssueHello! A few days ago I logged out of my account. When I logged back in, all my playlists were gone. I still can find them through the search bar but I can't edit them anym...
Plan Premium Family Country Germany Operating System Android My Question or Issue Hello! A few days ago I logged out of my account. When I logged back in, all my ...
Spotify Star
1576 Views
1 replies
0 likes
Plan PremiumCountry Australia DeviceiPhone 11 pro max/Macbook pro 2018Operating SystemiOS 13.4.1 My Question or IssueHi all, I had a terrible issue with apple music - I switched from the US to AUS app store and updated my credit card and all my music...
Plan Premium Country Australia Device iPhone 11 pro max/Macbook pro 2018 Operating System iOS 13.4.1 My Question or Issue Hi all, I had a terrible issue with appl...
Community Legend
2314 Views
3 replies
0 likes
My Question or IssueIf I have a family premium account and can add 5 other family members, can someone with an existing account use one so they don't lose their settings or Playlists
My Question or Issue If I have a family premium account and can add 5 other family members, can someone with an existing account use one so they don't lose their settings or Playlists
Spotify Star
1468 Views
1 replies
0 likes
Have anyone experience a Bug which stopped the music after the end of a random last song whenever the continue music option turn on/off on the Mix 1 phone
Have anyone experience a Bug which stopped the music after the end of a random last song whenever the continue music option turn on/off on the Mix 1 phone
Spotify Star
767 Views
1 replies
0 likes
i work previously in malaysia and created my spotify account. now i came back home in philippines. and when i tried to login on my account spotify said that my account cannot be use more than 14 days abroad. please help me how to fix this anyone i sa...
i work previously in malaysia and created my spotify account. now i came back home in philippines. and when i tried to login on my account spotify said that my account cannot be use more than 14 days...
Moderator
1047 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceWindows PCOperating SystemWindows 10 My Question or IssueWas working fine until yesterday, I had just installed Nord VPN (which I assume might be the problem) but now I can't log in even with Nord disabled. Spotify is...
Plan Premium Country Australia Device Windows PC Operating System Windows 10 My Question or Issue Was working fine until yesterday, I had just installed Nord VPN (which I assume migh...
Casual Listener
1854 Views
1 replies
0 likes
I am trying to change my email to the email of an account that I have recently deleted and it won't let me change because it says that the email is taken even though I deleted the account that was using that email. any suggestions?
I am trying to change my email to the email of an account that I have recently deleted and it won't let me change because it says that the email is taken even though I deleted the account that was us...
Spotify Legend
2280 Views
1 replies
0 likes
