Spotify logs me out immediately and says error code 3

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Spotify logs me out immediately and says error code 3

AdityaJ
Regular

Please help. I have been trying to log into spotify on my laptop for a while now. It wont let me login in through facebook. I keep clicking the button but nothing happens. Then I tried logging in with my username and password, but it logs me in for a second, and I see all my playlists and everything, but then it immediately logs me out. Please advise!

14 Replies

Re: Spotify logs me out immediately and says error code 3

Rock Star 17
Rock Star 17

Hey @AdityaJ,

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the appreinstall. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

LukeRock Star 17
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Note: I'm not a Spotify employee.

Re: Spotify logs me out immediately and says error code 3

AdityaJ
Regular

Problem started when I restarted my laptop. I was logged into the app previously. 

Re: Spotify logs me out immediately and says error code 3

AdityaJ
Regular

I uninstalled and then reinstalled but nothing happened!

Re: Spotify logs me out immediately and says error code 3

Rock Star 17
Rock Star 17

Hey again @AdityaJ,

do you have the same issue if you try logging into a different device? Also, is this happening to you on a home or office network?

 

Let me know how it goes and

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify logs me out immediately and says error code 3

AdityaJ
Regular

Nope, it only happens on my laptop. I am on my office network, don't use my laptop on my home network. 

Re: Spotify logs me out immediately and says error code 3

Rock Star 17
Rock Star 17

Hey again @AdityaJ,

If you‘re on an office network, please make sure you don't have any restrictions set on your network that could be causing this issue.

 

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify logs me out immediately and says error code 3

AdityaJ
Regular

There are no restrictions. Like I said, I was using Spotify on my office network for about 2 months. 

Re: Spotify logs me out immediately and says error code 3

Rock Star 17
Rock Star 17

Hey again @AdityaJ,

are you using a VPN and are their country settings correct at https://www.spotify.com/account/overview/ ?

 

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify logs me out immediately and says error code 3

AdityaJ
Regular

Nope, not using a VPN. Sorry!

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