Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify thinks im abroad, when im not

Spotify thinks im abroad, when im not

I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
Reply
2 Replies

Hi there,
Welcome at the Spotify Community!

 

Have you already tried to reinstall Spotify? 

 

You may also try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

To reinstall Spotify on Android, please follow all the steps correctly as given in this topic.

If you created your account in the UK then your country is probably set to UK which is why you are having issues.

Can you set your account to the correct country on your online profile?
https://www.spotify.com/account/profile/

Also what country are you currently in?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts