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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413501 Views
  • 965 replies
  • 108 likes
  • Account
  • 413501 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180510 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180510 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101248 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101248 Views
  • 68 replies
  • 10 likes

Wrong Facebook Account Linked to My Spotify Account

My spotify account created through facebook has been linked to my dad's spotify account, so my old playlist has been removed. When we access we both enter in my account and I can't return to the prevoius situation

  • Newbie
  • My spotify account created through facebook has been linked to my dad's spotify account, so my old playlist has been removed. When we access we both enter in my account and I can't return to the prev...
  • Peter__
  • Community Legend
  • 611 Views
  • 3 replies
  • 0 likes
  • 611 Views
  • 3 replies
  • 0 likes

Subscription

Hello, I want you to cancel my premium subscription now. It's impossible for me to do it through your home page. Best regards pohygren

  • Newbie
  • Hello,   I want you to cancel my premium subscription now. It's impossible for me to do it through your home page.   Best regards pohygren
  • Peter__
  • Community Legend
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
  • 232 Views
  • 2 replies
  • 0 likes

Fix the iphone app

it has been defective pos for months!Spotify = scamWe should all cancel our subscriptions and let these arrogant liers think about proper customer service!All good reviews are paid here.

  • Casual Listener
  • it has been defective pos for months! Spotify = scam We should all cancel our subscriptions and let these arrogant liers think about proper customer service! All good reviews are paid here.
  • Peter__
  • Community Legend
  • 206 Views
  • 2 replies
  • 0 likes
  • Premium
  • 206 Views
  • 2 replies
  • 0 likes

Cancel Subscription

My daughter used my credit card to set up account with her own login name and password. How do I cancel her account?

  • Newbie
  • My daughter used my credit card to set up account with her own login name and password. How do I cancel her account?
  • Peter__
  • Community Legend
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Spotify premium codes

Hey, So basically my mate is offering me some Spotify premium codes for cheaper than their oroginal price, I'm tempted to buy them, so I'm just wondering if this is bannable. I don't know where he's getting them. Thanks

  • Casual Listener
  • Hey,   So basically my mate is offering me some Spotify premium codes for cheaper than their oroginal price, I'm tempted to buy them,  so I'm just wondering if this is bannable. I don't...
  • Peter__
  • Community Legend
  • 1231 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1231 Views
  • 3 replies
  • 0 likes

free trial problems

since I've upgraded through the free trial nothing has changed.customer service is unacceptable.wondering if anyone else had a problem starting up with the free trial?I'm using it on Android. Thank you.

  • Casual Listener
  • since I've upgraded through the free trial nothing has changed.customer service is unacceptable.wondering if anyone else had a problem starting up with the free trial?I'm using it on Android. Thank y...
  • Peter__
  • Community Legend
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

Can't log in

I created an account and now can't use it from my devices. My husband and I have one account and I assume we can use it from either his iPad or mine? It isn't being used at the same time by us. I just reset the pw and it doesn't work. Please let me k...

  • Newbie
  • I created an account and now can't use it from my devices. My husband and I have one account and I assume we can use it from either his iPad or mine? It isn't being used at the same time by us. I j...
  • Peter__
  • Community Legend
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

student discount

i get my confirmation for been aproved for student discount. but my subscription status still shows $9.99

  • Newbie
  • i get my confirmation for been aproved for student discount. but my subscription status still shows $9.99
  • Peter__
  • Community Legend
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

changing to family subsciption

Hope you guys can help me! My dad started up a family subscription for all of us. I´m paying for my premium with my creditcard for the moment. When I try to use the code he sent me, it says "You are not eligible for this plan". What´s wrong? Do I nee...

  • Newbie
  • Hope you guys can help me!  My dad started up a family subscription for all of us. I´m paying for my premium with my creditcard for the moment. When I try to use the code he sent me, it says "...
  • Peter__
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Other person using my subscription?

Okay, so a few months back, somehow mine and my old flatmates accounts became linked somehow, I don't know how this was done but I have since changed my email that is linked with my Spotify account and also the password, however, i still think someho...

  • Newbie
  • Okay, so a few months back, somehow mine and my old flatmates accounts became linked somehow, I don't know how this was done but I have since changed my email that is linked with my Spotify account a...
  • Peter__
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Credit card charged for Free Premium account

Hello all, I am new to Spotify. I wanted to try the free 30 days of Premium. Like it but I just figured out that I had been charged of 9.99€ on the second day of my "30 days free" of Premium (about 10 days ago). Where is my mistake or what should I d...

  • Casual Listener
  • Hello all, I am new to Spotify. I wanted to try the free 30 days of Premium. Like it but I just figured out that I had been charged of 9.99€ on the second day of my "30 days free" of Premium (about...
  • dungiornotomaso
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 259 Views
  • 2 replies
  • 0 likes

Disappointed

I am trying to do something as simple as buy a subscription for a friend and send it via email but aparently you guys dont want my money. To begin with, I filled out all forms including the random 3D check for my Visa, but when I finish entering ever...

  • Newbie
  • I am trying to do something as simple as buy a subscription for a friend and send it via email but aparently you guys dont want my money.  To begin with, I filled out all forms including the ran...
  • smidny
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 229 Views
  • 1 replies
  • 0 likes

Need to delete my Facebook created account.

I need to delete my Facebook created account, I already contacted "Spotify Support" ans the email they sent me just said " Hi there, Thanks for getting in touch.Here's what we got from you: Eliminar/cancelar SpotifyBorrar/cerrar mi cuenta de SpotifyA...

  • Visitor
  • I need to delete my Facebook created account, I already contacted "Spotify Support" ans the email they sent me just said " Hi there, Thanks for getting in touch. Here's what we got from yo...
  • Greg
  • Roadie
  • 395 Views
  • 6 replies
  • 0 likes
  • 395 Views
  • 6 replies
  • 0 likes

Double payment

Spotify debit twice the monthly value of my credit card. When I access my account settings says I pay one month and the next I have to pay again. The atachment show the double pay.

  • Newbie
  • Spotify debit twice the monthly value of my credit card. When I access my account settings says I pay one month and the next I have to pay again.   The atachment show the double pay. &nbsp...
  • Carina
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! I cannot cancel my subscription

I try to cancel my subscription but it say it has to verify with facebook and when it sned me to the facebook page and put my password it send me to the same page as before "you hvae to verify...." I need to cancel it!! PLEASE HELP ME

  • Newbie
  • I try to cancel my subscription but it say it has to verify with facebook and when it sned me to the facebook page and put my password it send me to the same page as before "you hvae to verify...." I...
  • Jordi
  • Community Legend
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

change account

Hello everyone! I signed in spotify last year using my facebook account. Now I want to close my fb account but I want to save my spotify profile cause I was pramium (and I'm gonna upgrade soon) and I don't want to lose my playlists and offline stuff....

  • Newbie
  • Hello everyone! I signed in spotify last year using my facebook account. Now I want to close my fb account but I want to save my spotify profile cause I was pramium (and I'm gonna upgrade soon) and...
  • MichaelW
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! downgraded to free, but cant play anything on desktop

i had subscription for almost a year and cancelled the it last week. Now i cant play radio on my desktop app. says track cant be played. I cannot play any station. its all blocked. pls help

  • Newbie
  • i had subscription for almost a year and cancelled the it last week. Now i cant play radio on my desktop app. says track cant be played. I cannot play any station. its all blocked. pls help
  • Carina
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Albums will not play on iPhone app

On iPhone app - offline and online - Albums will not play. Give the three loading dots recurring. Playlists play. Problem affects Albums whether they are marked for offline listening or not. Tried reloading app, re-syncing Albums - all the usual stuf...

  • Regular
  • On iPhone app - offline and online - Albums will not play. Give the three loading dots recurring. Playlists play. Problem affects Albums whether they are marked for offline listening or not. Tried re...
  • Robin-g
  • Regular
  • 208 Views
  • 2 replies
  • 0 likes
  • Premium
  • 208 Views
  • 2 replies
  • 0 likes

Solved!! Spotify account kidnapped

All my playlists disappeared all of a sudden. A new list with songs showed up which I did not create. When I play Spotify sometimes it gets paused and I get the message it is being played somewhere else. When I died to reset my password and did not w...

  • Newbie
  • All my playlists disappeared all of a sudden. A new list with songs showed up which I did not create. When I play Spotify sometimes it gets paused and I get the message it is being played somewhere ...
  • Carina
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
  • 252 Views
  • 1 replies
  • 0 likes