Spotify users or customer service

[Charliehorse23]

I dont understand why i have been charged for my premium when its included with my mobile plan that i pay monthly

[Steph_B]

Hey there!

No worries, help's here.

Just get in touch with us via this contact form, or on Twitter with the @SpotifyCares handle.

Give us a shout out, we'll be right there.

🙂

[Mahayousif]

I need to talk to an agent!

[Mahayousif]

My account has been disconnected. What to do???

[Mahayousif]

What is the solution?????

[Steph_B]

It'd be best if our Accounts team took a look at your account, to figure out what's going on. 

You can get in touch with us either via email or on Twitter, we'll be happy to help out.

[Mahayousif]

How to contact you by email???

[Mahayousif]

Also how to contact you by Twitter?

[Mahayousif]

How to check my subscription page!

[Steph_B]

No worries, you can tweet us at @SpotifyCares, or reach out to our email team via this contact form: https://www.spotify.com/about-us/contact/contact-spotify-account.

One of our agents will take it from there.