Student Discount Stopped

[Kiono]

I have been under the student subscription price.

Starting March Spotify suddenly began charging me 9.99 instead of the 4.99 without notice.

I am still a student.

What do I do?

[MattSuda]

The student discount lasts for one year. After that time you will need to renew it.

Go to http://spotify.com/student to sign up for the student discount again.

Also, click the link to the terms and conditions at the bottom of the page so you are aware of the renewal process.

[Kiono]

I cancelled my premium subscription so I can re-apply for the student, now it says I am ineligable? I am still in school.

[mysticwolf]

I also got the response after clicking the link that I am no longer eligible, but I am still in school as well.

[MattSuda]

@Kiono @mysticwolf

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.