Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Student discount not working

Student discount not working

I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was charged the 4.99 so I thought maybe the information somehow went through, and I tried to use my student discount benefits but it was working. I still had ads and couldn't listen to music unless it was on shuffle. I don't understand why I was charged when I can't even use the benefits
3 Replies

SAME. and i got charged twice. still no premium. im so pissed. and everything i get back when i try to contact the company is an automated response that doesnt help anything.....

Sorry for the inconvenience 😞 Please contact Spotify support using their Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!

For those who have the same issue as me, go to their Facebook page Spotifycares and they respond within the hour!

Suggested posts