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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406486 Views
  • 958 replies
  • 107 likes
  • Account
  • 406486 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176166 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176166 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100047 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100047 Views
  • 68 replies
  • 10 likes

Solved!! Spotify overcharging me?

I'm supposed to get the student discount and have been for a while but today I suddenly got charged £9.99 instead of the usual £5 or so. I only did the whole student thing at some point near the end of the summer thus it has not been 12 months yet no...

  • Newbie
  • I'm supposed to get the student discount and have been for a while but today I suddenly got charged £9.99 instead of the usual £5 or so. I only did the whole student thing at some point near the end ...
  • KatesHere
  • Community Legend
  • 9753 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 9753 Views
  • 1 replies
  • 1 likes

You stole my money give it back to me i need it

i believe my free trial ran out on my android spotify app, i was unaware and spotify proceeded to charge me twice for 2 months. I didnt notice the first payment but the second payment has put me in debt to paypal and my bank, my banking funds have be...

  • Newbie
  • i believe my free trial ran out on my android spotify app, i was unaware and spotify proceeded to charge me twice for 2 months. I didnt notice the first payment but the second payment has put me in d...
  • KatesHere
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! My 7 day trial will expire tomorrow.How to stop the 7 day trial to make my account premium for 1 mon

Im afraid if my account iis reverted back to free my downloaded playlist will be needed to be download again. How can i stop my 7 trial to make my account premium.

  • Casual Listener
  • Im afraid if my account iis reverted back to free my downloaded playlist will be needed to be download again. How can i stop my 7 trial to make my account premium.
  • KatesHere
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Not able to invite people to my family plan

Hi guys, I've just updated my account for a family plan (me + 2 members) but, afterwards, I'm not able to invite them to my account. When I insert the email, it says "whoops"Any help?

  • Newbie
  • Hi guys,   I've just updated my account for a family plan (me + 2 members) but, afterwards, I'm not able to invite them to my account. When I insert the email, it says "whoops" Any help?
  • Nico
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 248 Views
  • 1 replies
  • 0 likes

saved songs keep being deleted!

HiI have been a Premium account holder for 16 months or so. For the second time in as many weeks all my saved songs have disappeared!Worked fine yesterday, but today I have nothing saved.All the 'followed' artists are there but zero songs. (I havent ...

  • Casual Listener
  • Hi I have been a Premium account holder for 16 months or so. For the second time in as many weeks all my saved songs have disappeared! Worked fine yesterday, but today I have nothing saved. All ...
  • 167 Views
  • 0 replies
  • 0 likes
  • Other
  • 167 Views
  • 0 replies
  • 0 likes

Spotify stops playing when my father logs in

Hey! From the subject you're probably guessing that we might be using the same account and therefore the other one respectively is interrupted when the other one starts using Spotify. Well, it's not that easy unfortunately... So my father and me both...

  • Newbie
  • Hey! From the subject you're probably guessing that we might be using the same account and therefore the other one respectively is interrupted when the other one starts using Spotify. Well, it's not ...
  • Teresa
  • Roadie
  • 524 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 524 Views
  • 2 replies
  • 0 likes

Over Paying for Subscription

Device: Iphone 5C Sprint Operating System Version: IOS 9.1 Spotify Version: 4.0.0.800 Description: I am a sprint customer and when i got my phone there was a special that came with it for spotify premium for a discounted monthly price. I already had ...

  • Newbie
  • Device: Iphone 5C Sprint   Operating System Version: IOS 9.1   Spotify Version: 4.0.0.800   Description: I am a sprint customer and when i got my phone there was a special that c...
  • Teresa
  • Roadie
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

No tengo Spotify Premium

Ya hice mi pago de suscripción y aún no tengo mi cuenta premium activa.¿Qué pasa?

  • Newbie
  • Ya hice mi pago de suscripción y aún no tengo mi cuenta premium activa. ¿Qué pasa?
  • 136 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 136 Views
  • 0 replies
  • 0 likes

Account keeps being hacked

I use facebook to login to my spotify. For awhile it would play music at random.. I would change my password and deal with it, but this past week I noticed all of my playlists had been deleted and a new one had been added.. not by me. I can't reset m...

  • Visitor
  • I use facebook to login to my spotify. For awhile it would play music at random.. I would change my password and deal with it, but this past week I noticed all of my playlists had been deleted&n...
  • Teresa
  • Roadie
  • 709 Views
  • 9 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 709 Views
  • 9 replies
  • 1 likes

Error 410 issues - Cant log in

Hi, my spotify premium account (Username: peakis) isnt working properly. I cant log in to the homepage or do anything with the account at this point.I tried reading in the community but since I cant access my account on the homepage or login via the ...

  • Newbie
  • Hi, my spotify premium account (Username: peakis) isnt working properly.  I cant log in to the homepage or do anything with the account at this point. I tried reading in the community but sinc...
  • 217 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 217 Views
  • 0 replies
  • 0 likes

Aspera R68 NEW MOBILE PHONE, Premium.

I have switched from Motorola to Aspera using Android and Spotify doesn't work anything like the documentation says. It only downloads music on my 2 GB internal storage thus jamming the phone for hours; and the app on phone 14gb. It ignores my 32gb M...

  • Casual Listener
  • I have switched from Motorola to Aspera using Android and Spotify doesn't work anything like the documentation says. It only downloads music on my 2 GB internal storage thus jamming the phone for hou...
  • 147 Views
  • 0 replies
  • 0 likes
  • Premium
  • 147 Views
  • 0 replies
  • 0 likes

Disconnecting Spotify from Sonos without access to Sonos

Hey people, i was connecting Spotify with a sonos system 1 year ago. The sonos system is used in the office of my former employer. I'm working no longer there, and I can't disconnect Spotify from Sonos. I tried to login, changed my password and used ...

  • Newbie
  • Hey people,   i was connecting Spotify with a sonos system 1 year ago. The sonos system is used in the office of my former employer. I'm working no longer there, and I can't disconnect Spotify...
  • 228 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 228 Views
  • 0 replies
  • 0 likes

Paid for Premium but only have access to Free

On 4/29/15, my account was charged $10.59 for what I understood to be one month free of premium service. Yesterday, I noticed that Spotify indicated that my premium subscription expired. Now, I am only able to shuffle play and have no offline access,...

  • Newbie
  • On 4/29/15, my account was charged $10.59 for what I understood to be one month free of premium service.  Yesterday, I noticed that Spotify indicated that my premium subscription expired.  ...
  • nessanessie-au
  • Casual Listener
  • 1117 Views
  • 18 replies
  • 2 likes
  • Premium
  • 1117 Views
  • 18 replies
  • 2 likes

ARTIST PROFILE

Hi everyone, I have my album (Aprendiendo a volar) in spotify trough CDbaby.com and they created my artist profile (Flopper). On the other hand, I have my own profile in spotify. Is there any possibility to sign in as the artist?? I would like to fil...

  • Regular
  • Hi everyone,    I have my album (Aprendiendo a volar) in spotify trough CDbaby.com and they created my artist profile (Flopper). On the other hand, I have my own profile in spotify. &nbs...
  • flopper19
  • Regular
  • 264 Views
  • 2 replies
  • 0 likes
  • Login
  • 264 Views
  • 2 replies
  • 0 likes

Canceling my subscription

i have been trying to cancel my subscription for a couple hours now and i'm having trouble. i even scoured the spotify website and found the tutorial on how to cancel a subscription, but when i followed it, spotify just sent me back to the original c...

  • Newbie
  • i have been trying to cancel my subscription for a couple hours now and i'm having trouble. i even scoured the spotify website and found the tutorial on how to cancel a subscription, but when i follo...
  • NightScape
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

I want to deactivate Facebook, but it is how I log in.

I use FB to log in, but want to change to a username and password, I pay for Premium so I dont know how to do it without making a new account..

  • Newbie
  • I use FB to log in, but want to change to a username and password, I pay for Premium so I dont know how to do it without making a new account..
  • 1221685471
  • Newbie
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 178 Views
  • 1 replies
  • 0 likes

How to add spotify toolbar (tracks i listen to) right below my facebook profile picture?

Hi I do not want my songs to be visible on my facebook timeline and spam my friends, i just want them to show up on the top left corner of my account like in the image below I connected my spotify account to facebook. But it wont post anything, and w...

  • Newbie
  • Hi   I do not want my songs to be visible on my facebook timeline and spam my friends, i just want them to show up on the top left corner of my account like in the image below   I ...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 175 Views
  • 0 replies
  • 0 likes

Recharged after canceled subscription

So i Cancelled my monthly subscription to Spotify a while ago and today i get a charge of $9.99 on my Paypal Account, i would like this fixed, please.Thank you.

  • Newbie
  • So i Cancelled my monthly subscription to Spotify a while ago and today i get a charge of $9.99 on my Paypal Account, i would like this fixed, please. Thank you.
  • LordRollin
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Other
  • 163 Views
  • 1 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day.

I've tried to renew my premium subscription multiple times on multiple platforms. Windows, Mac, Chrome, Safari... I keep receiving the following message: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been ch...

  • Newbie
  • I've tried to renew my premium subscription multiple times on multiple platforms.   Windows, Mac, Chrome, Safari...   I keep receiving the following message:    Oops, seems...
  • 157 Views
  • 0 replies
  • 0 likes
  • Premium
  • 157 Views
  • 0 replies
  • 0 likes

Suddenly, my credit card is being rejected

I am a Dutch citizen living in Malaysia. I have been subscribing to Spotify ever since december 2013. Now suddenly I received a mail entitled Spotify Payment Failure. I was surprised, because there is nothing wrong with my creditcard. When I tried to...

  • Casual Listener
  • I am a Dutch citizen living in Malaysia. I have been subscribing to Spotify ever since december 2013. Now suddenly I received a mail entitled Spotify Payment Failure. I was surprised, ...
  • kwinegar
  • Newbie
  • 435 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 435 Views
  • 3 replies
  • 0 likes