Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80348 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653657 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734058 Views
18 replies
29 likes
Hello, I like to know if it is possile to use a gift card code, which was bought in germany (in currency euro), in Brasil ? Thanks in advacne Mike
Hello, I like to know if it is possile to use a gift card code, which was bought in germany (in currency euro), in Brasil ? Thanks in advacne Mike
Community Legend
971 Views
5 replies
0 likes
Hi Guys.I'm extremely addicted to Spotify, and because i am a student now, i wanted to switch on the student account. But now i payed the student price again! (I paid the regular 10€ for this month on Oct 1st, and today, Oct 3rd, again 5€ got debited...
Hi Guys. I'm extremely addicted to Spotify, and because i am a student now, i wanted to switch on the student account. But now i payed the student price again! (I paid the regular 10€ for this month...
Casual Listener
280 Views
1 replies
0 likes
I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account andThe update informations link is https://www.spotify.com/fr/payment/change/ and i've got always this message error for 3 days (in f...
I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account and The update informations link is https://www.spotify.com/fr/payment/change/ an...
Newbie
260 Views
1 replies
0 likes
Hi there I have been checking around all the post related to facebook but I haven't found any solution besides creating a new account.This is my issue:I live in China and I had few issues with my facebook account (it was linked with spotify) My faceb...
Hi there I have been checking around all the post related to facebook but I haven't found any solution besides creating a new account. This is my issue: I live in China and I had few iss...
Community Legend
326 Views
1 replies
0 likes
after a few months I had deleted my premium account, I received from spotify an email in which they were asking if I was missing premium and they gave me the chance to subscribe again at better condition, by clicking a link.... the problem is wheneve...
after a few months I had deleted my premium account, I received from spotify an email in which they were asking if I was missing premium and they gave me the chance to subscribe again at better condi...
162 Views
0 replies
0 likes
Hello everyone I'm thankful for any advice and hope I described the problem as clear possible. [German student discount]1. I have 2 Spotify Accounts. One is linked to facebook the other one is just a proper Email account. I want to delete my facebook...
Hello everyone I'm thankful for any advice and hope I described the problem as clear possible. [German student discount] 1. I have 2 Spotify Accounts. One is linked to facebook the ...
Community Legend
3055 Views
1 replies
0 likes
Hi, My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here:https://drive.google.com/file/d/0B9jkrp3frUHnSG1zalpGX2xVNkE/view?usp=sharing However, I am charged one mont...
Hi, My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here: https://drive.google.com/file/d/0B9jkrp3f...
Casual Listener
276 Views
2 replies
0 likes
I'm a free user and I moved from Sweden to Israel. I can't change my country on my profile. The only option for countries is Sweden when I try to edit. Help!
I'm a free user and I moved from Sweden to Israel. I can't change my country on my profile. The only option for countries is Sweden when I try to edit. Help!
Community Legend
378 Views
1 replies
0 likes
I would like to just simply cancel my subscription. I've spent hours trying to figure out how and I have not ran across an solution that works even the steps that are listed on the spotify website.
I would like to just simply cancel my subscription. I've spent hours trying to figure out how and I have not ran across an solution that works even the steps that are listed on the spotify website.
Roadie
294 Views
2 replies
0 likes
I've completely lost my patience with this crap. I've been trying for over 2 hours. I'm trying to use my MAIN email address on my MAIN account but instead I'm stuck with a spam email address on my main account and my main email address on my crap acc...
I've completely lost my patience with this crap. I've been trying for over 2 hours. I'm trying to use my MAIN email address on my MAIN account but instead I'm stuck with a spam email address on my ma...
147 Views
0 replies
0 likes
The artist radio station feature seems to disappeared overnight?? I have a premium account, and payments are up to date.
The artist radio station feature seems to disappeared overnight?? I have a premium account, and payments are up to date.
Community Legend
1201 Views
7 replies
0 likes
I'm trying to be an e-gift card and keep getting an error message telling me that gift cards can only be redeemed in the same country in which they're bought, which is frustrating 1. because I'm trying to buy a gift card, not redeem one and 2. I havg...
I'm trying to be an e-gift card and keep getting an error message telling me that gift cards can only be redeemed in the same country in which they're bought, which is frustrating 1. because I'm tryi...
195 Views
0 replies
0 likes
hey I recently got spotify and wanted the offline mode. I purchased a 25 google play card and I can't seem to find a way to get premium with it. I live in Canada please help!!!
hey I recently got spotify and wanted the offline mode. I purchased a 25 google play card and I can't seem to find a way to get premium with it. I live in Canada please help!!!
Roadie
511 Views
1 replies
0 likes
Hi can u help me. Someone is using my account and it's really irritating when they are stopping the music all the time. Can u logout all other users?
Hi can u help me. Someone is using my account and it's really irritating when they are stopping the music all the time. Can u logout all other users?
Roadie
461 Views
3 replies
0 likes
15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status
15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status
Newbie
922 Views
2 replies
1 likes
Hey there. I'm from Germany, premium user.I can't find the new feature 'Mix of the Week', neither in my playlists nor under 'Browse'.All accounts of my friends have it for weeks, but I still don't. What's wrong?
Hey there. I'm from Germany, premium user. I can't find the new feature 'Mix of the Week', neither in my playlists nor under 'Browse'. All accounts of my friends have it for wee...
Casual Listener
345 Views
1 replies
0 likes
So last night I was listening to music and it logged me out and give me this "account is temporarily unavailable" now my account won't work and it doesn't even say its an account anymore like it completely gone I tried sending a password to my email ...
So last night I was listening to music and it logged me out and give me this "account is temporarily unavailable" now my account won't work and it doesn't even say its an account anymore like it comp...
Casual Listener
214 Views
1 replies
0 likes
I paid for Spotify premium using my student discount, but my account is still free. I think my college verification didn't go through. How can I verify it again?
I paid for Spotify premium using my student discount, but my account is still free. I think my college verification didn't go through. How can I verify it again?
Roadie
254 Views
1 replies
0 likes
Hello how to music upload on my acount i dont know how do it can sombody help me
Hello how to music upload on my acount i dont know how do it can sombody help me
207 Views
0 replies
0 likes
I have automatic renewal on my iPhone and it doesn't end until the 15 of October. I login and it says that I have to upgrade to premium.
I have automatic renewal on my iPhone and it doesn't end until the 15 of October. I login and it says that I have to upgrade to premium.
164 Views
0 replies
0 likes
