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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8711 Views
  • 1 replies
  • 9 likes
  • Security
  • 8711 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478072 Views
  • 979 replies
  • 111 likes
  • Account
  • 478072 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209857 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209857 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119961 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119961 Views
  • 72 replies
  • 12 likes

Cancelling Free trial

I just cancelled my premium mebership on the 1/12/15 and it was due to start charging me on the 2/12/15. After I cancelled my premium I got an email saying my membership ends 2/12/15. Will I still be charged?

  • Newbie
  • I just cancelled my premium mebership on the 1/12/15 and it was due to start charging me on the 2/12/15. After I cancelled my premium I got an email saying my membership ends 2/12/15. Will I still be...
  • gnovella16
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Login Issue With Spotify Username Vs Facebook

Recently, I was getting the error code 4 of not being able to log into Spotify using my Spotify username and password. Everything I tried kept sending me back to "Login With Facebook." So, I did and then logged right back out and my Spotify username ...

  • Casual Listener
  • Recently, I was getting the error code 4 of not being able to log into Spotify using my Spotify username and password.  Everything I tried kept sending me back to "Login With Facebook."  So...
  • ElLucioVpe
  • Roadie
  • 258 Views
  • 3 replies
  • 0 likes
  • Login
  • 258 Views
  • 3 replies
  • 0 likes

Using Spotify Premium in different Countries

Hi everyone, I will soon sign the Spotify Premium, but before I would like to know one thing: If a I sign the Premium in Brazil (for example), can I still use it in another country unlimited? Even if I stay longer than 14 days? Or I have to pay the S...

  • Newbie
  • Hi everyone,   I will soon sign the Spotify Premium, but before I would like to know one thing: If a I sign the Premium in Brazil (for example), can I still use it in another country unlimited...
  • gnovella16
  • Roadie
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 399 Views
  • 1 replies
  • 0 likes

I'm getting charged in a card it's not in file

Hello, I changed my card months ago in my profile, and I still getting charged in my old card.Please I need this to be fixed ASAP!! Thanks,

  • Casual Listener
  • Hello,   I changed my card months ago in my profile, and I still getting charged in my old card. Please I need this to be fixed ASAP!!   Thanks,
  • ElLucioVpe
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Problem Resubsceibing to Spotify

I left Spotify Premium for a month or two to try out Apple Music. It was a mistake. I've cancelled my Apple Music subscription and I want to reactivate my Spotify Premium subscription.Here's the problem I've had over the last couple of days: every ti...

  • Newbie
  • I left Spotify Premium for a month or two to try out Apple Music. It was a mistake. I've cancelled my Apple Music subscription and I want to reactivate my Spotify Premium subscription. Here's the ...
  • ElLucioVpe
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

quiero mi dinero

Necesito mi dinero, ya escribi 2 veces y no me han respondido, compre una tarjeta para suscribirme y no funciono necesito que alguien me conteste si pueden areeglar mi situacion o quiero mi dinero de vuelta

  • Newbie
  • Necesito mi dinero, ya escribi 2 veces y no me han respondido, compre una tarjeta para suscribirme y no funciono necesito que alguien me conteste si pueden areeglar mi situacion o quiero mi dinero de...
  • Steph_B
  • Roadie
  • 315 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 315 Views
  • 1 replies
  • 1 likes

I get charged after unsubscribing. HAPPENED THREE TIMES

I got charged 3 times already after 3 months. The first time that I did was couple of days after I unsubscribed to the free trial. I was aware that I was going to get charged after The free trial so I made sure to unsubscribe. But no, I still got cha...

  • Newbie
  • I got charged 3 times already after 3 months. The first time that I did was couple of days after I unsubscribed to the free trial. I was aware that I was going to get charged after The free trial...
  • gmblefty2
  • Newbie
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Tried to get premium 3 times

Hello everybody,I tried to subscribe 3 times today. Every time I try this, I got an error like "there is a problem with your bank". Then I thought it was kinda usual error and tried to subscribe again. There is not any subscription on my account. But...

  • Newbie
  • Hello everybody, I tried to subscribe 3 times today. Every time I try this, I got an error like "there is a problem with your bank". Then I thought it was kinda usual error and tried to subscribe ag...
  • Steph_B
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Wheres my money?

I had just bought Spotify Premium for 9 kroner. I had pressed my card information in and all that stuff. Then it gives me a error and then i check my bank account for see about it was me or what. Then had they take the 9 kroner and then i didn't get ...

  • Newbie
  • I had just bought Spotify Premium for 9 kroner. I had pressed my card information in and all that stuff. Then it gives me a error and then i check my bank account for see about it was me or what. The...
  • Steph_B
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 257 Views
  • 1 replies
  • 0 likes

3 months Offer no longer available

Hello, I am triying to suscribe the offer to get a premium account for 0,99Euros for free months but a spotify message noticed I have already suscribed such offer while it is not true. Indeed few days ago, I got acces to the page but did not get the ...

  • Newbie
  • Hello,   I am triying to suscribe the offer to get a premium account for 0,99Euros for free months but a spotify message noticed I have already suscribed such offer while it is not true. ...
  • Steph_B
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

PROBLEMA COM PAGAMENTO VIA BOLETO//PROBLEM WITH PAYMENT

Efetuei o pagamento, por meio de boleto bancario, porém continuo como ususario free, peço, por gentileza que me ajudem! Segue anexo comprovante de pagamento. Efetuei payment through banking billet, but still as ususario free, I ask, please to help me...

  • Casual Listener
  • Efetuei o pagamento, por meio de boleto bancario, porém continuo como ususario free, peço, por gentileza que me ajudem! Segue anexo comprovante de pagamento.       Efetuei payment t...
  • Steph_B
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 262 Views
  • 1 replies
  • 0 likes

Credit info

Hi i want to remove all of my credit card info from spotify..how do i find out if it has been removed? And how can i delete the info?

  • Newbie
  • Hi i want to remove all of my credit card info from spotify..how do i find out if it has been removed? And how can i delete the info?
  • Steph_B
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • Security
  • 243 Views
  • 1 replies
  • 0 likes

Commercial

Hello,The new commercial for Spotify which features cars honking loudly in the beginning is extremely distracting and dangerous while driving. I have heard multiple people complain about how frightened they were/almost got into car accidents. I stron...

  • Newbie
  • Hello, The new commercial for Spotify which features cars honking loudly in the beginning is extremely distracting and dangerous while driving. I have heard multiple people complain about how ...
  • Ox1
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Other
  • 189 Views
  • 1 replies
  • 0 likes

Request denied, but charged the same

I get the 3 month promotion this days, I've already had this promotion, but these days my free account was too full and I did an other. The promotion showed up and I subscribed, but the card were recognized and denied, but these days appeared the cha...

  • Newbie
  • I get the 3 month promotion this days, I've already had this promotion, but these days my free account was too full and I did an other. The promotion showed up and I subscribed, but the card were rec...
  • Ox1
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

HELP PLEASE

I saw an ad for Spotify student and I didn't realize it was for only college students. I have a giftcard and I used it to sign up but once it got to the college part, it said I wasn't a college student and said it wouldn't charge my account. I just t...

  • Newbie
  • I saw an ad for Spotify student and I didn't realize it was for only college students. I have a giftcard and I used it to sign up but once it got to the college part, it said I wasn't a college stude...
  • Ox1
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Can't purchase Premium from Mobile

Why I can't order Premium from my iPhone ?It says to enable JavaScript after I add my credit card info.Someone having a solution?

  • Newbie
  • Why I can't order Premium from my iPhone ? It says to enable JavaScript after I add my credit card info. Someone having a solution?
  • Ox1
  • Roadie
  • 173 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 173 Views
  • 2 replies
  • 0 likes

Solved!! Cancelled premium but got charged

I cancelled my subscription 1 or 2 weeks ago, but i got charged for premiun again this month? Why did this happen? I got a message saying it was now cancelled, but I'm still premium.. I really want my money back and the premium cancelled...

  • Newbie
  • I cancelled my subscription 1 or 2 weeks ago, but i got charged for premiun again this month? Why did this happen? I got a message saying it was now cancelled, but I'm still premium.. I really want m...
  • ElLucioVpe
  • Roadie
  • 479 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 479 Views
  • 6 replies
  • 0 likes

Aejandro

Este día spotify me carga y El Pecado el parrafo Hacer descuento hoy

  • Newbie
  • Este día spotify me carga y El Pecado el parrafo Hacer descuento hoy
  • 119 Views
  • 0 replies
  • 0 likes
  • Account
  • 119 Views
  • 0 replies
  • 0 likes

Changing the Auto Renewal Date

Hi, I have a premium account on Spotify and my renewal date is 2nd/3rd of every month. However, my credit card company bills me on the 8th of every month, so every month Spotify tries to renew my subscription, it receives an error as the limit of the...

  • Casual Listener
  • Hi,   I have a premium account on Spotify and my renewal date is 2nd/3rd of every month. However, my credit card company bills me on the 8th of every month, so every month Spotify tr...
  • KatesHere
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! 30 days premium cancellation

Hi, I want to give a try to the 30 days Premium Free but I wondered If I can cancel the subscription just after I have done the suscription so I will not forget to cancel it in the last day, I mean the 29th day after the first day of Free Premium. Re...

  • Roadie
  • Hi, I want to give a try to the 30 days Premium Free but I wondered If I can cancel the subscription just after I have done the suscription so I will not forget to cancel it in the last day, I mean t...
  • Ox1
  • Roadie
  • 706 Views
  • 6 replies
  • 2 likes
  • Account
    Free
    Subscription
  • 706 Views
  • 6 replies
  • 2 likes