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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83658 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
105016 Views
10 replies
3 likes
i canceled my subscription before it was suppose to renew because im broke.and you still charged me.Please reimburse me because now my account is negative. i plan on renewing when i have the money for it.Please help I emailed you guys and they said m...
i canceled my subscription before it was suppose to renew because im broke. and you still charged me. Please reimburse me because now my account is negative. i plan on renewing when ...
Roadie
354 Views
2 replies
0 likes
Spotify charge me $9 and $0.99for premium service which I didn't ask for and I don't even have the service
Spotify charge me $9 and $0.99for premium service which I didn't ask for and I don't even have the service
Roadie
337 Views
1 replies
0 likes
I added del to my email but my account has not been deleted.
I added del to my email but my account has not been deleted.
Community Legend
290 Views
1 replies
0 likes
I pay normal premium, but I want to get the student discount. How can I switch over without getting charged twice
I pay normal premium, but I want to get the student discount. How can I switch over without getting charged twice
Community Legend
229 Views
1 replies
0 likes
Hello Spotify, I cancelled my subscription last month. Why am I charged another monthly fee this month? When I check my receipts for membership online, it only shows payment for one month which was back in May. My CC has been charged every month sinc...
Hello Spotify, I cancelled my subscription last month. Why am I charged another monthly fee this month? When I check my receipts for membership online, it only shows payment for one month wh...
Newbie
334 Views
1 replies
0 likes
I recently have lost the domain name where I have the email, but luckily I can login with facebook. The problem is that I don't remember my password, it's an spotify account linked to facebook. When I try to change the email, to reset the password, I...
I recently have lost the domain name where I have the email, but luckily I can login with facebook. The problem is that I don't remember my password, it's an spotify account linked to facebo...
Community Legend
362 Views
3 replies
0 likes
Hello. I changed my payment method to a different credit card, and spotify charge me from my new card. Although it works for a couple of days, today I receive an email from spotify that they can't receive my premium payment and want me to pay again. ...
Hello. I changed my payment method to a different credit card, and spotify charge me from my new card. Although it works for a couple of days, today I receive an email from spotify that they can't re...
Newbie
363 Views
1 replies
0 likes
I have tried for hours to reset my password it's successful but when I try to log in it won't let me..I been at this for hours and I don't want to loose my playlists I have 2 with over 1,126 music I need help cause I don't know what to do?
I have tried for hours to reset my password it's successful but when I try to log in it won't let me..I been at this for hours and I don't want to loose my playlists I have 2 with over 1,126 music I ...
Newbie
342 Views
1 replies
0 likes
Could spotify call me on (uk) 0114 2584177 re premium account not working. Thankyou
Could spotify call me on (uk) 0114 2584177 re premium account not working. Thankyou
Community Legend
260 Views
1 replies
0 likes
I tried to get the student discount and was unable to send my paper that showed my schedule so i cancel the prosses and then i check my Debit card and read that i was charged the 4.99 but I still wasn't able to do anything from premium and i am still...
I tried to get the student discount and was unable to send my paper that showed my schedule so i cancel the prosses and then i check my Debit card and read that i was charged the 4.99 but I still was...
Newbie
287 Views
1 replies
0 likes
I recently started the new students account at $4.99 a month. Last month I purchased a $10 prepaid card. I figured if I buy this card I won't need to pay for my subscription for the next 2 months. But I check my account and back on Free and not premi...
I recently started the new students account at $4.99 a month. Last month I purchased a $10 prepaid card. I figured if I buy this card I won't need to pay for my subscription for the next 2 months. Bu...
Community Legend
488 Views
3 replies
0 likes
How do you switch to student premium
How do you switch to student premium
Community Legend
234 Views
1 replies
0 likes
Yeah, so https://www.spotify.com/ca-en/account/cancel/ or https://www.spotify.com/ca-en/account/subscription/ don't load at all for me, so I can't cancel my subscription. If there's any way for someone here to just cancel it, please do that. If not, ...
Yeah, so https://www.spotify.com/ca-en/account/cancel/ or https://www.spotify.com/ca-en/account/subscription/ don't load at all for me, so I can't cancel my subscription. If there's a...
Newbie
624 Views
3 replies
0 likes
Hi. I want to buy a Premium subscription but first I have a question: I live in Poland but I'm going to Ukraine for a few weeks and as I know Spotify isn't available there. Does it mean that I will lost my subscription for these few weeks? Thank you.
Hi. I want to buy a Premium subscription but first I have a question: I live in Poland but I'm going to Ukraine for a few weeks and as I know Spotify isn't available there. Does it mean that I will l...
Community Legend
519 Views
5 replies
0 likes
I want to deactivate my Facebook. But I want to keep using spotify. I tried to sign up to spotify again but it says that my email address is already being used with a Facebook linked account. Is there some way to get that removed so I can sign up aga...
I want to deactivate my Facebook. But I want to keep using spotify. I tried to sign up to spotify again but it says that my email address is already being used with a Facebook linked account. Is ther...
Newbie
743 Views
2 replies
2 likes
Hi, So I seem to have the opposite issue than a lot of others here. I originally created my Spotify account without Facebook. Later I decided to link them together so my friends could find me easier, see my name and avatar. When I login to Spotify no...
Hi, So I seem to have the opposite issue than a lot of others here. I originally created my Spotify account without Facebook. Later I decided to link them together so my friends could f...
Newbie
623 Views
3 replies
0 likes
Hello I had the free premium when I was working for Starbucks and I just recently quit so I no longer have the luxerys of free Spotify which is fine but when I tried to sign up to pay it wouldn't let me. I tried logging out and logging back in but it...
Hello I had the free premium when I was working for Starbucks and I just recently quit so I no longer have the luxerys of free Spotify which is fine but when I tried to sign up to pay it wouldn't let...
Roadie
776 Views
1 replies
0 likes
I've recently noticed someone got their hands on my account and has been changing the music while I've been listening. I changed the password, but now I need for all device sessions to be logged out.
I've recently noticed someone got their hands on my account and has been changing the music while I've been listening. I changed the password, but now I need for all device sessions to be logged out.
Roadie
1633 Views
1 replies
0 likes
For the past 2 months I've been charged twice for my subscription. I have no reason to lie about this. I have sent information and keep getting the run around instead of someone saying they will fix th issue. I will NOT send in my personal bank state...
For the past 2 months I've been charged twice for my subscription. I have no reason to lie about this. I have sent information and keep getting the run around instead of someone saying they will fix ...
Roadie
289 Views
1 replies
0 likes
I don't have a subscription, I have the free one which I don't even use so I would love to know why I am being charged $11.99 for premium? I'm being robbed and would like my money back! Who do ya contact to get this sorted out?
I don't have a subscription, I have the free one which I don't even use so I would love to know why I am being charged $11.99 for premium? I'm being robbed and would like my money back! &nbs...
Roadie
350 Views
1 replies
0 likes
