HELP PLEASE

[voxdelxsxa]

I saw an ad for Spotify student and I didn't realize it was for only college students. I have a giftcard and I used it to sign up but once it got to the college part, it said I wasn't a college student and said it wouldn't charge my account. I just tried to order something else on a different website. It said I didn't have enough money left on my prepaid card. I had the right amount before I tried that Student thing. I looked and Spotify charged me $4.99 !! I didn't order that and my transaction should not be going through.

[Ox1]

Hello!
Sorry for the inconvenience 😞 Please contact Spotify support using their Facebook, Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!