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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
We upgraded to a Familiy account(premium) t last month. This month we tried to add another family member. But this was not possible for unknown reason. The "invite" bottom did not show up. We are today 2 member and want to increase this to 4. Any tip...
Hello Spotify Support,I was living in Brazil 4 months ago and now I am living in Spain. Since I got here, I changed the country and the payment to my new Spanish credit card, however I am still being charged in my Brazilian credit card too.How can we...
My Facebook was deactivated & now I can't access my account.I want everything transferred to a new profile I made but support isn't replied.Not sure what to do.
I have a regular Premium subscription for my Spotify but I started going to a Univeristy. How can I change my payemtn option so I can start paying half instead of the full $9.99/month?
Hi, My payment failed yesterday as my account was empty, but I got payed today, so i want to pay my Spotify subscription asap.However, when I tried to update payment details (just reenter my credit card info) it just says something went wrong.I don't...
I've been a Spotify premium subscriber for several months, now. I recently changed my Visa-Debit card through my bank, and Spotify wouldn't let me update my payment info, citing a vague "something went wrong" message with no additional details. I tri...
The strip on my card went out so i got a new one from the bank with different numbers so my subscription cant renew. When i go to put in the new card it says there is a problem. Ive done it multiple cards and get the same message. I have followed the...
Pretty straightforward, for some reason whenever I try to log on to my main premium account it lets me in for 2 before throwing out and saying it wrong username or password, ofc I then proceeded to trying the reset password feature but it shortly sai...
I cancelled my account a month ago and still got charged, I followed all the steps in the contact form, but I complete it and it brings me right back to where I started, I want a phone number, or some place I can submit a ticket. I loved spotify unti...
I want to upgrade, but whenever I put in my card info it says oops please try again later. I've tried different browsers.I've tried on my iphone, but that subscription costs 12.99/month.I've done a 30 day trial already, but the only option is to do a...
I cant find and answer if its legal to use a VPN from other countries where spotify isnt available to use it, yes or no ? Thank you
Hello, I have tried to re-sign up for Spotify premium because my credit card got canceled. However spotify will not accept any of my 3 credit cards, and I know they are not over the limit or canceled because I have use all three within the last coupl...
I am a Rogers accountholder and I recently got Spotify Premium which I can share with 2 other people.I cannot figure out how to share or give them spotify premium though.Someone please tell me the exact steps how. Thanks!
So i had the 4.99 student discount coming off of my credit card. for some reason they stopped debiting my card and when i tried to renew none of my credit cards work. helppppp
I can't play any of my music. The "Can't play current track" comes up in a blue banner at the top. I've recently changed from premium to a student premium account, so I still have premium, I'm just paying less.I've tried the high-quality streaming bu...
Hello first why is it so hard to get support ? Oke but i have payed with paypal it is from my paypal ? but it never said that i get premuim it now some weeks ago but still nothing ? anybody support ? thats can help that i need to send a payment print...
I decided to take advantage of the wonderful premium sevice that you all love to rave about in your persistent advertising. I was charged twice, and still have the status of 'free' on my account. Your customer service is aversive and is really lackin...
So my account was automatically renewed TODAY for Premium ($10/month) after my 3-month for $0.99 promotion ended. If I cancel today, will I still have Premium benefits until the end of this month's bill cycle, or will my account be automatically back...
Helloi canceled my subscription but now i cant renew it .. it says "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kullan. "i dont understand what is wr...
I just seen that I been charged my account since july, I have the app for Spotify but I haven't been using the premium. Someone please help