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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88726 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758127 Views
18 replies
29 likes
How do I switch from a regular membership to a reduced membership for students?
How do I switch from a regular membership to a reduced membership for students?
Community Legend
332 Views
1 replies
0 likes
Hi, Can somebody help me reset my account. So I can start again from scratch?
Hi, Can somebody help me reset my account. So I can start again from scratch?
Community Legend
360 Views
1 replies
0 likes
Hi Spotify won't let me log into my account. It keep saying account already created? Why? And how do I log in?
Hi Spotify won't let me log into my account. It keep saying account already created? Why? And how do I log in?
Community Legend
337 Views
1 replies
0 likes
I signed up (through facebook) for free trial premium. When I tried to log in on my IMac I got a message that I couldn't log in via facebook. I reset my password to log in that way, but now I think I have two separate accounts...One on my iphone and ...
I signed up (through facebook) for free trial premium. When I tried to log in on my IMac I got a message that I couldn't log in via facebook. I reset my password to log in that way, but n...
Community Legend
294 Views
1 replies
0 likes
Hi, could anyone please help me?? I just got my phone bill from O2 and I am being charged £9.99 for spotify for the 3/10/15, but when I log into spotify, it says I will be charged £4.99 (student discount which is what I am supposed to have) on 5/10/1...
Hi, could anyone please help me?? I just got my phone bill from O2 and I am being charged £9.99 for spotify for the 3/10/15, but when I log into spotify, it says I will be charged £4.99 (student disc...
Community Legend
265 Views
1 replies
0 likes
If i cancel my subscription but i just paid, will I keep getting charged if i continue to use the app with the same account?
If i cancel my subscription but i just paid, will I keep getting charged if i continue to use the app with the same account?
Casual Listener
451 Views
2 replies
0 likes
Hi! Because i was gonna deactivate my debit card, i took out my all money. Then i realized i was -10 because of my monthly payment. Before i put 10 dollars to my account, i have been charged 35 dolllars overdraft fee! I need a refund before i change ...
Hi! Because i was gonna deactivate my debit card, i took out my all money. Then i realized i was -10 because of my monthly payment. Before i put 10 dollars to my account, i have been charged 35 dolll...
Newbie
14164 Views
6 replies
0 likes
I have an account and can not remember which email I used so not getting the reset password email. My account is free premium with my mobile provider Vodaphone. Help please
I have an account and can not remember which email I used so not getting the reset password email. My account is free premium with my mobile provider Vodaphone. Help please
Community Legend
237 Views
1 replies
0 likes
i just buy a 10€ paysafecard in the netherland and if a want to buy 1 month premium it says on the paysafecard website that : the pin you entered is not approved for payment at this dealer.anybody know something i can do? thanks for help
i just buy a 10€ paysafecard in the netherland and if a want to buy 1 month premium it says on the paysafecard website that : the pin you entered is not approved for payment at this dealer. anybody ...
Community Legend
2340 Views
1 replies
0 likes
Hello, I like to know if it is possile to use a gift card code, which was bought in germany (in currency euro), in Brasil ? Thanks in advacne Mike
Hello, I like to know if it is possile to use a gift card code, which was bought in germany (in currency euro), in Brasil ? Thanks in advacne Mike
Community Legend
1018 Views
5 replies
0 likes
Hi Guys.I'm extremely addicted to Spotify, and because i am a student now, i wanted to switch on the student account. But now i payed the student price again! (I paid the regular 10€ for this month on Oct 1st, and today, Oct 3rd, again 5€ got debited...
Hi Guys. I'm extremely addicted to Spotify, and because i am a student now, i wanted to switch on the student account. But now i payed the student price again! (I paid the regular 10€ for this month...
Casual Listener
296 Views
1 replies
0 likes
I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account andThe update informations link is https://www.spotify.com/fr/payment/change/ and i've got always this message error for 3 days (in f...
I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account and The update informations link is https://www.spotify.com/fr/payment/change/ an...
Newbie
275 Views
1 replies
0 likes
Hi there I have been checking around all the post related to facebook but I haven't found any solution besides creating a new account.This is my issue:I live in China and I had few issues with my facebook account (it was linked with spotify) My faceb...
Hi there I have been checking around all the post related to facebook but I haven't found any solution besides creating a new account. This is my issue: I live in China and I had few iss...
Community Legend
338 Views
1 replies
0 likes
after a few months I had deleted my premium account, I received from spotify an email in which they were asking if I was missing premium and they gave me the chance to subscribe again at better condition, by clicking a link.... the problem is wheneve...
after a few months I had deleted my premium account, I received from spotify an email in which they were asking if I was missing premium and they gave me the chance to subscribe again at better condi...
169 Views
0 replies
0 likes
Hello everyone I'm thankful for any advice and hope I described the problem as clear possible. [German student discount]1. I have 2 Spotify Accounts. One is linked to facebook the other one is just a proper Email account. I want to delete my facebook...
Hello everyone I'm thankful for any advice and hope I described the problem as clear possible. [German student discount] 1. I have 2 Spotify Accounts. One is linked to facebook the ...
Community Legend
3074 Views
1 replies
0 likes
Hi, My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here:https://drive.google.com/file/d/0B9jkrp3frUHnSG1zalpGX2xVNkE/view?usp=sharing However, I am charged one mont...
Hi, My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here: https://drive.google.com/file/d/0B9jkrp3f...
Casual Listener
300 Views
2 replies
0 likes
I'm a free user and I moved from Sweden to Israel. I can't change my country on my profile. The only option for countries is Sweden when I try to edit. Help!
I'm a free user and I moved from Sweden to Israel. I can't change my country on my profile. The only option for countries is Sweden when I try to edit. Help!
Community Legend
391 Views
1 replies
0 likes
I would like to just simply cancel my subscription. I've spent hours trying to figure out how and I have not ran across an solution that works even the steps that are listed on the spotify website.
I would like to just simply cancel my subscription. I've spent hours trying to figure out how and I have not ran across an solution that works even the steps that are listed on the spotify website.
Roadie
321 Views
2 replies
0 likes
I've completely lost my patience with this crap. I've been trying for over 2 hours. I'm trying to use my MAIN email address on my MAIN account but instead I'm stuck with a spam email address on my main account and my main email address on my crap acc...
I've completely lost my patience with this crap. I've been trying for over 2 hours. I'm trying to use my MAIN email address on my MAIN account but instead I'm stuck with a spam email address on my ma...
155 Views
0 replies
0 likes
The artist radio station feature seems to disappeared overnight?? I have a premium account, and payments are up to date.
The artist radio station feature seems to disappeared overnight?? I have a premium account, and payments are up to date.
Community Legend
1241 Views
7 replies
0 likes
