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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83627 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104874 Views
10 replies
3 likes
I am trying to stop my premium account but each time the web page is loadingand nothing is happening, from this url ( https://www.spotify.com/ca-fr/account/cancel/reason/?why=trying-to-save-money )
I am trying to stop my premium account but each time the web page is loadingand nothing is happening, from this url ( https://www.spotify.com/ca-fr/account/cancel/reason/?why=trying-to-save-mone...
Newbie
1181 Views
8 replies
0 likes
I bought Spotify premium using an apple gift card while not connected to wifi. My apple gift card was charged and the subscription showed up under subscriptions and when I tried to buy it again it said I was already subscribed. However my account sti...
I bought Spotify premium using an apple gift card while not connected to wifi. My apple gift card was charged and the subscription showed up under subscriptions and when I tried to buy it again it sa...
Spotify Star
246 Views
1 replies
0 likes
Would there be some way of notifying Spotify of a mistake made with respect to entrusted personal information and, if so, what is the preferred way of doing so?At present it appears that (for accounts created via Facebook login) Spotify provided pers...
Would there be some way of notifying Spotify of a mistake made with respect to entrusted personal information and, if so, what is the preferred way of doing so? At present it appears that (for acc...
Casual Listener
320 Views
1 replies
0 likes
Hi all, My premium account has become unusable via spotify connect. Connecting to any device, ps4, pc or tablet causes significant playback issues. Upon connecting music will not start playing until I press play/pause 20 or so times, I am then unable...
Hi all, My premium account has become unusable via spotify connect. Connecting to any device, ps4, pc or tablet causes significant playback issues. Upon connecting music will not start playi...
Casual Listener
1221 Views
8 replies
1 likes
I have been using the Spotify free version with my Facebook. This morning I downloaded a copy of Spotify to my TV. When I finished downloading and began using it changed my account from the free version to the free trial premium version. I did not wa...
I have been using the Spotify free version with my Facebook. This morning I downloaded a copy of Spotify to my TV. When I finished downloading and began using it changed my account from the free vers...
Newbie
4327 Views
2 replies
0 likes
I reached out to Spotify about this and was referred to the community forums. This was the message I had sent: I entered my information on thebstudent discount form site (including payment info) and I'm eligible, but my school, DigiPen Institute of T...
I reached out to Spotify about this and was referred to the community forums. This was the message I had sent: I entered my information on thebstudent discount form site (including payment i...
Newbie
448 Views
2 replies
1 likes
Hi, Since I found out that you pay 3 Euros more over iTunes than Spotify itself, I wanted to cancel the subcription and re-subscribe (now directly with Spotify) again. I followed the steps to cancel a subscription with iTunes, however when I check my...
Hi, Since I found out that you pay 3 Euros more over iTunes than Spotify itself, I wanted to cancel the subcription and re-subscribe (now directly with Spotify) again. I follo...
Community Legend
244 Views
1 replies
0 likes
Hello I want to tell about my issue. I did pay the spotify preminium for this month and i have even receipt for my payment. I want someone to fix it. Thank you.
Hello I want to tell about my issue. I did pay the spotify preminium for this month and i have even receipt for my payment. I want someone to fix it. Thank you.
Casual Listener
303 Views
2 replies
0 likes
I am in the process of deactivating Facebook (really only because logging into Spotify reactivates the account...), and would like to actually resolve that. I have already created a secondary Spotify account, and would like all of my information tran...
I am in the process of deactivating Facebook (really only because logging into Spotify reactivates the account...), and would like to actually resolve that. I have already created a secondar...
Community Legend
356 Views
1 replies
0 likes
I use the Spotify Web Player on my Mac, but it doesn't work really well. When I am listening to music the songs stops for a few seconds, then go on, then stop again and so on. I have the feeling like Spotify have to load the songs. The only solutions...
I use the Spotify Web Player on my Mac, but it doesn't work really well. When I am listening to music the songs stops for a few seconds, then go on, then stop again and so on. I have the feeling like...
191 Views
0 replies
0 likes
Hi, I'm having a problem since I recently got a mail from spotify telling me that my premium account will be disabled in 5 days because they were not able to get the monthly payment.The thing is that the payment has already been done as I can see it ...
Hi, I'm having a problem since I recently got a mail from spotify telling me that my premium account will be disabled in 5 days because they were not able to get the monthly payment. The thing is th...
Community Legend
532 Views
1 replies
2 likes
Hello,my credit card was charged twice, but i have bought account for one month. How can I contact with support?
Hello, my credit card was charged twice, but i have bought account for one month. How can I contact with support?
Community Legend
398 Views
3 replies
0 likes
Why does this account exist? It was definitely not made by the owner of the email account, an 89 years old lady who's been bed-ridden for the past year. I am the one currently responsible for her and was extremely surprised by the sudden Spotify emai...
Why does this account exist? It was definitely not made by the owner of the email account, an 89 years old lady who's been bed-ridden for the past year. I am the one currently responsible for her and...
Casual Listener
978 Views
1 replies
0 likes
Hello, I try to login today with my facebook-spotify account an it seemes to be gone. It was a premium account so I am really not happy abou this. Does anybody has a clue how can retrieve it. regards
Hello, I try to login today with my facebook-spotify account an it seemes to be gone. It was a premium account so I am really not happy abou this. Does anybody has a clue how can re...
Roadie
266 Views
1 replies
0 likes
Hi, I am currently having a premium subscription and want to upgrade to family plan. I noticed from other posts that I need to cancel the premium subscription, and then at the end of the monthly cycle when the subscription changes to free, I will hav...
Hi, I am currently having a premium subscription and want to upgrade to family plan. I noticed from other posts that I need to cancel the premium subscription, and then at the end ...
Newbie
1905 Views
3 replies
0 likes
I have a shared bankaccount with my father and I use this bankaccount for my subscription. My dad didn't recognize the payment so he ordered it back. When I noticed I wanted to try to make the payment in some way but my account was blocked in some wa...
I have a shared bankaccount with my father and I use this bankaccount for my subscription. My dad didn't recognize the payment so he ordered it back. When I noticed I wanted to try to make the paymen...
Casual Listener
486 Views
4 replies
0 likes
I have a premium account. iwant to invite two family members for the family account.When i open "manage family account" it only is possible to invite ONE person, as soon as i want to invite the other one i would have to delete the first person and so...
I have a premium account. iwant to invite two family members for the family account. When i open "manage family account" it only is possible to invite ONE person, as soon as i want to invite the oth...
Community Legend
293 Views
1 replies
0 likes
Any time I try to link my Spotify and Facebook accounts, they refuse to connect. (At most, I can login to Facebook through the desktop application for Spotify, but on mobile I can't even do that.)
Any time I try to link my Spotify and Facebook accounts, they refuse to connect. (At most, I can login to Facebook through the desktop application for Spotify, but on mobile I can't even do that.)
Community Legend
390 Views
1 replies
0 likes
I attempted upgrading to the Student Discount - entered in my Debit card info, continued to enter my name and institution, where I checked multiple times that my information was correct. However, I kept receiving a message saying the fields were not ...
I attempted upgrading to the Student Discount - entered in my Debit card info, continued to enter my name and institution, where I checked multiple times that my information was correct. However, I k...
Roadie
268 Views
1 replies
0 likes
I clicked to sign up for a 30day trial, after accepting I realised it only gave me 7days not 30. Then when my 7days was up its still saying on all ads 30day trial. I was gonna pay but the ad says $11.99, when I clicked to pay for premium it said $14....
I clicked to sign up for a 30day trial, after accepting I realised it only gave me 7days not 30. Then when my 7days was up its still saying on all ads 30day trial. I was gonna pay but the ad says $11...
Community Legend
243 Views
1 replies
0 likes
