Help Wizard

Step 1


Spotify users or customer service

Spotify users or customer service

I dont understand why i have been charged for my premium when its included with my mobile plan that i pay monthly
10 Replies

Hey there!


No worries, help's here.


Just get in touch with us via this contact form, or on Twitter with the @SpotifyCares handle.


Give us a shout out, we'll be right there.


I need to talk to an agent!

My account has been disconnected. What to do???

What is the solution?????


It'd be best if our Accounts team took a look at your account, to figure out what's going on. 


You can get in touch with us either via email or on Twitter, we'll be happy to help out.

How to contact you by email???

Also how to contact you by Twitter?

How to check my subscription page!

No worries, you can tweet us at @SpotifyCares, or reach out to our email team via this contact form:

One of our agents will take it from there.

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