systematic error when i want to update my account informations

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systematic error when i want to update my account informations

loudvik
Newbie

I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account and

The update informations link is https://www.spotify.com/fr/payment/change/ and i've got always this message error for 3 days (in french)

 
"Mince !
Une grosse erreur s'est produite. Ne soyez pas triste.
Réessayez un peu plus tard."

 

There is another way to update my account informations ?

 

 

 

1 Reply

Re: systematic error when i want to update my account informations

jve1
Newbie

I had the same problem that i cannot update my creditcard details. (the error in Dutch, see below)

This is already a week that I try to update the details, but always the same error.

 

"Oh nee! Er iets is vreselijk misgegaan! Geen reden tot verdriet.
Je kunt het zo opnieuw proberen."

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