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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80483 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654101 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734580 Views
18 replies
29 likes
Hi Spotify support, I have cancelled my premium subscription during end of June and my card was still being charged in July & August. May i know how to stop this and get my refund back?
Hi Spotify support, I have cancelled my premium subscription during end of June and my card was still being charged in July & August. May i know how to stop this and get my refund back? ...
Community Legend
186 Views
1 replies
0 likes
I cancelled the 3 months of 99¢ premium when it charged $10.49 or something like that to my bank account. Will I be getting back that money?
I cancelled the 3 months of 99¢ premium when it charged $10.49 or something like that to my bank account. Will I be getting back that money?
Community Legend
177 Views
1 replies
0 likes
I forgot my password and when I reset my password and d link is sent after I reset the password it tells me your form has been expired I do not know why
I forgot my password and when I reset my password and d link is sent after I reset the password it tells me your form has been expired I do not know why
Community Legend
370 Views
1 replies
0 likes
My aunt is in the U.S. and she tried to add me into spotify family and I'm in Singapore. But when I enter the code, it reflects it. Is there a way to slove this problem?
My aunt is in the U.S. and she tried to add me into spotify family and I'm in Singapore. But when I enter the code, it reflects it. Is there a way to slove this problem?
Composer
863 Views
4 replies
0 likes
i just realised that i have been double charged for almost 1 year!give me a solution immediately or else i will quit and never ever subscribe anymore!it is a shame on your company!!!!!!
i just realised that i have been double charged for almost 1 year! give me a solution immediately or else i will quit and never ever subscribe anymore! it is a shame on your company!!!!!! &n...
Not applicable
264 Views
2 replies
0 likes
Hi guys,Because I totally forget I have subscribed spotify before, so i already pay 4 months subscription fees but I never use it. I even didn't download the apps now. How can I get my refund??Than you guys!!
Hi guys, Because I totally forget I have subscribed spotify before, so i already pay 4 months subscription fees but I never use it. I even didn't download the apps now. How can I get my refund?? ...
Community Legend
232 Views
1 replies
0 likes
How can I add two additional Family members please? I already have one additional Family Member, but want to change this to three additional Family members in total, but all it gives me is the option to remove my existing Family member. Please help ?...
How can I add two additional Family members please? I already have one additional Family Member, but want to change this to three additional Family members in total, but all it gives me is the option...
Casual Listener
740 Views
6 replies
0 likes
Hi,I'm a Spotify Free user from a few years ago.A few months ago I readed a new about "sponsored sessions": 30 minutes of no-add music, after watching an add-video.Later, my wife (also an old user as me) told me that she had seen a few of those adds....
Hi, I'm a Spotify Free user from a few years ago. A few months ago I readed a new about "sponsored sessions": 30 minutes of no-add music, after watching an add-video. Later, my wife (also an old u...
Casual Listener
706 Views
2 replies
0 likes
my payment seems to not be going through and my renewal date was yesterday. the card i use works on every monthly payment. and when i went to try and pay, it told me that theres something wrong like "your card or payment provider seems to be having a...
my payment seems to not be going through and my renewal date was yesterday. the card i use works on every monthly payment. and when i went to try and pay, it told me that theres something wrong like ...
Not applicable
1597 Views
15 replies
0 likes
I dont know if this is the place to post this but I am being charged for a spotify student subscription even though all my accounts still say free and i have no subscriptions. how do i fix this? i only want free i never gave anyone my card details to...
I dont know if this is the place to post this but I am being charged for a spotify student subscription even though all my accounts still say free and i have no subscriptions. how do i fix this? i on...
Community Legend
905 Views
1 replies
0 likes
I'm living at Costa Rica though the card I use for paying is Honduran, I'm living here but I don't know why it send me a message that I can't use it anymore because I'm abroad, even though I pay for premium. Help please
I'm living at Costa Rica though the card I use for paying is Honduran, I'm living here but I don't know why it send me a message that I can't use it anymore because I'm abroad, even though I pay for ...
Community Legend
218 Views
1 replies
0 likes
Hi, I was woundering if it was possible to delete th account facebook makes when you log in through it. i now have a student account. with premium and i want to have my facebook connected to this account, but because of the account allready created t...
Hi, I was woundering if it was possible to delete th account facebook makes when you log in through it. i now have a student account. with premium and i want to have my facebook connec...
Regular
618 Views
3 replies
0 likes
I tried to get the college price ($4.99) and it said that i wasnt a college student, which i am at San Diego Christian College. Not a big deal, except for i was billed the ($4.99) but am still on the free version.
I tried to get the college price ($4.99) and it said that i wasnt a college student, which i am at San Diego Christian College. Not a big deal, except for i was billed the ($4.99) but am still on the...
Community Legend
201 Views
1 replies
0 likes
I canceled my free premium trial at the end of May and have continuously been charged 9.99 month after month. When trying to fill out a contact from my browser is repeatedly sent back to the previous page, not allowing me to submit the form. I am ver...
I canceled my free premium trial at the end of May and have continuously been charged 9.99 month after month. When trying to fill out a contact from my browser is repeatedly sent back to the previous...
Casual Listener
419 Views
4 replies
0 likes
I have a Spotify account, but I'm unable to login due to the fact I had my login through my old Facebook. I deleted my Facebook last month and am unable to login now.
I have a Spotify account, but I'm unable to login due to the fact I had my login through my old Facebook. I deleted my Facebook last month and am unable to login now.
Community Legend
215 Views
1 replies
0 likes
My spotify premium expired last month and I have not renewed it. However, I was still charged $4.99 twice by spotify for no reason at all.Is there a reason for these charges?
My spotify premium expired last month and I have not renewed it. However, I was still charged $4.99 twice by spotify for no reason at all. Is there a reason for these charges?
Community Legend
329 Views
2 replies
0 likes
I have two accounts, one which logs in with Facebook which I have premium membership on and another that I made ages ago and I didn't realise it was different to the other. I have playlists on the second account which I wouldl like on my premium acco...
I have two accounts, one which logs in with Facebook which I have premium membership on and another that I made ages ago and I didn't realise it was different to the other. I have playlists on the se...
Not applicable
340 Views
1 replies
0 likes
I cancelled my spotify premium last month and it remained in effect until the 24th. I have not signed up again nor do I have a student discount or anything. I am just using the free version of spotify at the moment. However I just checked my bank acc...
I cancelled my spotify premium last month and it remained in effect until the 24th. I have not signed up again nor do I have a student discount or anything. I am just using the free version of spotif...
Community Legend
254 Views
1 replies
0 likes
I have just redeem a 3months spotify gift card and my question is if i redeem another gift card,for instance,i ender a 6months gift card right now,will it add up to 9months or will it just overlap it with just 6months?Because i've got several gift ca...
I have just redeem a 3months spotify gift card and my question is if i redeem another gift card, for instance,i ender a 6months gift card right now,will it add up to 9months or will it just overlap ...
Casual Listener
3575 Views
2 replies
0 likes
I tried to subscribe to premium for 3 months for $1 by using a different email but the same debit card and it said I was already a premium member and couldn't use the promotion again but Spotify still charged my account the $1.06....how does that wor...
I tried to subscribe to premium for 3 months for $1 by using a different email but the same debit card and it said I was already a premium member and couldn't use the promotion again but Spotify stil...
Community Legend
194 Views
1 replies
0 likes
