Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80595 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654554 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735108 Views
18 replies
29 likes
I have subscribed and have the prenium. I want to download the songs so I can make a CD. I'm not the best with computers, this is driving me crazy! Thank you!!!!
I have subscribed and have the prenium. I want to download the songs so I can make a CD. I'm not the best with computers, this is driving me crazy! Thank you!!!!
Community Legend
610 Views
2 replies
0 likes
I signed up yesterday for the student discount of spotify premium. I checked online today with my bank and saw that I was charged twice. I sent in a help form as well but wanted to see if anyone here could help me sooner to find out if it was an acci...
I signed up yesterday for the student discount of spotify premium. I checked online today with my bank and saw that I was charged twice. I sent in a help form as well but wanted to see if anyone here...
Community Legend
204 Views
1 replies
0 likes
now i live in EGYPT.. i cant upgarde premium i wanna any way to upgrade ...
now i live in EGYPT.. i cant upgarde premium i wanna any way to upgrade ...
Casual Listener
720 Views
4 replies
0 likes
I need to change my username to match my FB account. Can this be done? If, so, how? Thank you
I need to change my username to match my FB account. Can this be done? If, so, how? Thank you 🙂
Casual Listener
466 Views
2 replies
0 likes
I was on vacation when my student discount ran out. I am still a college student and would like to keep the discount, but since I was to renew my account on July 27th (it's now August 2nd and I got to read the email informing me of the problem this m...
I was on vacation when my student discount ran out. I am still a college student and would like to keep the discount, but since I was to renew my account on July 27th (it's now August 2nd and I...
Community Legend
388 Views
1 replies
0 likes
Maybe anyone can help me. My husband has a premium account. d.galiart-es . I was listening to it 2 days ago. And it stopped all of a sudden. The said please login. So I did. But now it seems as of the account does not exist anymore. If I type in the ...
Maybe anyone can help me. My husband has a premium account. d.galiart-es . I was listening to it 2 days ago. And it stopped all of a sudden. The said please login. So I did. But now it seems as...
Casual Listener
624 Views
2 replies
0 likes
"Shows" is not available in my account. I have a Premium contract from Telekom and cannot see or select the "Shows" function witin my mobile spotify app for android the way it is described within FAQ. What is the reason?
"Shows" is not available in my account. I have a Premium contract from Telekom and cannot see or select the "Shows" function witin my mobile spotify app for android the way it is described within FAQ...
Community Legend
213 Views
1 replies
0 likes
How do I delete or deactivate my account?
How do I delete or deactivate my account?
Community Legend
341 Views
1 replies
0 likes
A couple of days ago I was signed out of Spotify, randomly, on both my computer and iPhone. Now when I try to sign back on and click "sign in with Facebook" it keeps saying login failed, username and password are incorrect. Which does not make any se...
A couple of days ago I was signed out of Spotify, randomly, on both my computer and iPhone. Now when I try to sign back on and click "sign in with Facebook" it keeps saying login failed, username and...
Casual Listener
777 Views
4 replies
3 likes
HELP! I accidentally logged out of Spotify and I want to unsubscribe, but I forgot my username and password, but I know my username. I NEED HELP!
HELP! I accidentally logged out of Spotify and I want to unsubscribe, but I forgot my username and password, but I know my username. I NEED HELP!
Community Legend
294 Views
1 replies
1 likes
i used some speaker that were compatible with spotify connect an now i cant delete them (resetting is not an option).can there mabey be a delete option build in
i used some speaker that were compatible with spotify connect an now i cant delete them (resetting is not an option). can there mabey be a delete option build in
Community Legend
274 Views
1 replies
0 likes
My spotify was set and all good until I moved to another country this year and so it won't let me sign in and it also won't let me sign up with another account; it says error occurred try again later every time I try. Please help
My spotify was set and all good until I moved to another country this year and so it won't let me sign in and it also won't let me sign up with another account; it says error occurred try again later...
Community Legend
240 Views
1 replies
0 likes
I pay .99 for the demo premium but everytime i try to put music for offline it tells me to go premium..is like i didny pay??...can somebody help me
I pay .99 for the demo premium but everytime i try to put music for offline it tells me to go premium..is like i didny pay??...can somebody help me
Community Legend
303 Views
2 replies
0 likes
I have a song on Spotify and I didn't realize there was someone already going by the same name so it put my song on their artist page. Is there any way i can have that fixed? I am changing my name but I am under the understanding Spotify can't. The s...
I have a song on Spotify and I didn't realize there was someone already going by the same name so it put my song on their artist page. Is there any way i can have that fixed? I am changing my name bu...
Community Legend
813 Views
1 replies
0 likes
Hi, I'm a student in Belgium and I just heard about a student discount. But when I look on the website off Spotify I can't find any information about this. Is it not available for Belgium? Or is not yet available for Belgium? Thanks,Joan
Hi, I'm a student in Belgium and I just heard about a student discount. But when I look on the website off Spotify I can't find any information about this. Is it not available for Belgium? O...
Spotify Star
3877 Views
8 replies
5 likes
Hey, i'm in need to change my username and name on profile... How can i do this guys?? I also don't want my Facebook account linked to my profile for log proposes...
Hey, i'm in need to change my username and name on profile... How can i do this guys?? I also don't want my Facebook account linked to my profile for log proposes...
Not applicable
779 Views
7 replies
0 likes
Hello, I've been using spotify on the student plan for awhile. I recently seem to have lost my discount as my rate went from ~$5/month to ~$10/month. Can anyone tell me why this is? I'm still at student, and I don't plan on paying $10/month for this ...
Hello, I've been using spotify on the student plan for awhile. I recently seem to have lost my discount as my rate went from ~$5/month to ~$10/month. Can anyone tell me why this is? I'm stil...
Community Legend
1056 Views
1 replies
0 likes
Cuando voy a actualizar los datos de pago por Paypal, pone que me va a cobrar 10€ pero y dice que tengo la suscripción en pausa
Cuando voy a actualizar los datos de pago por Paypal, pone que me va a cobrar 10€ pero y dice que tengo la suscripción en pausa
Casual Listener
411 Views
2 replies
0 likes
I am having the free premium now and would like to change the country. I have changed the payment method with the card of the country which I want to change to, as described in the help section but the country shown on the account has not been change...
I am having the free premium now and would like to change the country. I have changed the payment method with the card of the country which I want to change to, as described in the help section but t...
Community Legend
208 Views
1 replies
0 likes
HiCould you please check why spotify charged me 12,99 euros for the first month, instead of 0,99 cents? This is my first subscribe. In your advertising the subscribe for the first 3 months is a 0,99 cents. Please provide to extend my subscription.Tha...
Hi Could you please check why spotify charged me 12,99 euros for the first month, instead of 0,99 cents? This is my first subscribe. In your advertising the subscribe for the first 3 months is a 0,9...
Casual Listener
218 Views
1 replies
0 likes
