Subscription 2 months free

Reply
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Re: Subscription 2 months free

Regular

The last 8 or first 8? xd sorry the question.. just for get sure

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Re: Subscription 2 months free

Community Legend

The case number is 8 numbers. Do you see an 8 digit number anywere in the emails?

 

Did anyone get back to you yet? Just making sure, so you can get this solved as soon as possible. 

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Re: Subscription 2 months free

Regular

Not yet, I sent 2 weeks ago a ticket to the staff but nothing.. 😕

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Re: Subscription 2 months free

Spotify Legend

@Torrent wrote:

Not yet, I sent 2 weeks ago a ticket to the staff but nothing.. 😕


We're very sorry for the delay here!

 

I've just bumped this for you. 

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Re: Subscription 2 months free

Regular
Wow 🙂 Ty guys
Do you need something else? I mean, something of me thats help to solve the problem?
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Re: Subscription 2 months free

Community Legend
If nothing happens then try to reply to the email You received (even if there is written "noreply").
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Re: Subscription 2 months free

Regular
No one email reaches to my inbox
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Re: Subscription 2 months free

Community Legend
Go to about us/contact to open a request to support:

https://www.spotify.com/it/about-us/contact/contact-spotify-support/

Then an automated Spotify case number will be sent to your email.
Reply to that email if nothing happens in a few days.
Let us know.
Camillo
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