Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Subscription Error

Subscription Error

Hello,

 

I'm having issues signing up for premium for my second account. Not sure if this is a Spotify payment limitation. Are users allow to subscribe to premium for multiple accounts by using the same credit card? 

 

Thanks

Reply
3 Replies

@user-removed

 

I've heard of people using the same card to pay multiple accounts.

 

Have you tried using paypal with that card?

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I've not tried on paypal and would it be possible to do it without a paypal acc?

 

@user-removed

 

It should.

 

If necessary, contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out. They take, at the most, 24 hrs to get back to you.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts