Subscription aint working

[Fältbiskopen]

165829260018 is not working. I am upgraded but my Spotify is still saying I'm under the free plan.

[Bwuw]

I have the same problem!

[Peter__]

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[Fältbiskopen]

Nope, sorry.. Nothing worked. I tried to log in and out fifty times yesterday as well as doing a complete reinstall today.

It says that I am upgraded to Unlimited but I still am not.. 

[Thedev · Accepted solution]

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@Fältbiskopen wrote:

Nope, sorry.. Nothing worked. I tried to log in and out fifty times yesterday as well as doing a complete reinstall today.

It says that I am upgraded to Unlimited but I still am not.. 

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Do you have your account linked to Facebook? Try to log in using your email address and then username. If it doesn't help, I'll see if I can get someone from the staff to have a look into your account.

[Bwuw]

Hi,

I have the same problems, I've tried everything (loggin in /out several times, reinstalling...).  I do not have my account linked to facebook. Could anyone have a look to my account too?

Thank you,

B

[Sam]

Fältbiskopen and Bwuw - Could you make sure you're logging in with your Facebook details, you both should then see your Unlimited.

[Fältbiskopen]

Yes! It worked through the Facebook login! Thanks for the help, guys! 😄

[Bwuw]

Ok, now with facebook I do have an unlimited account (but with another user name). It seems that now I have two accounts: one with my real name linked to facebook, unlimited. Another one with a nickname, free account (the one that i've been using until now). Now, how do I open Spotify unlimited? I've tried with my "code" as a username but I don't have the passwrod. I've tried to reset my password but I can't. 

Any ideas?

[Sam]

Bwuw - Just use your Facebook username and password, and you'll see your Unlimited.

[Bwuw]

Done! Thanks a lot!