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Subscription page says bad gateway

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Subscription page says bad gateway

Why won't you let me give you my money?

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Is it working again for you now? Spotify are currently working on this.

Peter
Spotify Community Mentor and Troubleshooter

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36 Replies

I have the same problem.... tried buying unlimited for the last 15 mins... 5 mins before I got my card.. i opened the payment page.. but then i refreshed it and it says either 502 bad gate way or 504 Gate way timed out...

Trying to close my account. All I'm getting is page " Bad gateway"! What's going on???

 

Wanted to also cancel my premium before it renewed, but also getting the 502 bad gateway page (Sweden).

I think they are doing something with the website aas I just checked and the unlimited subscripition wasnt even displayed.

hope they fix it soon i want my spotify premium today xD

Germany here

Now the website just stays black... well everything is black except for the nav bar

HI guys,

Thanks for reporting this. It looks like we're having a little website trouble at the moment. Don't worry, the team is on it. It should be sorted shortly.

We'll update you when we hear something.
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Thank you... I hope itll be up in short time as I would really want to get spotify tonight.. going on a trip tomorrow

 

I dont get the gateway error anymore... but now this comes... i hope this you guys arent serious....

Should now be fixed, guys.
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Sorry to reignite an old thread, but it is better than a fresh one I guess.

 

I am now coming across this issue.

 

I am based in Hong Kong, which I know is a new region for Spotify, and I had some issues with my profile still being UK linked. However, I am on the HK site, and my profile is HK, but I am still getting the 502 gateway error.

 

Thanks,

Getting the following error when trying to upgrade my subscription.

 

502 Bad Gateway

 

Please fix ASAP.  I have tried from two different browsers as well as your desktop app - same issue.

 

Thanks.

Heve the same problem !

Here it works again.

Hi guys,

Are you still having the issue?
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Having same issue here keep getting bad gateway 502 error

Ok, we're looking into it now. We'll keep you updated.
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Check out how we're doing over @SpotifyStatus

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It should now be sorted. Let us know if you're still having trouble.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Still having an issue with this, 504 Bad Gateway

I'm encountering this issue now when trying to upgrade my account

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