Subscription

[Mayakoshey]

I got Spotify premium with my phone plan and it was working in the beginning and 2 weeks ago my subscription changed to free then back to premium and it happened again but longer than last time. I already tried to log out and log on, change my password and everything but it doesn't work. Please help!

[Alejandro_C]

Hey @ibrahim_k, welcome to the Community!

We'd recommend going over the details we have about these type of situations in our support page. If you still can't get your Premium to work, get in touch with us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out 🙂