Help Wizard

Step 1

NEXT STEP

Suspicious activity

Suspicious activity

Hello, 

today I received an e-mail from the support saying there was a suspicious activity. I've read that most of you got the same e-mail. Is there something I need to worry about? I've removed all the apps that my Spotify was connected to. But I don't think someone compromised my account.

Reply
1 Reply

Hey @Xorchrst, thanks for reaching out to the Community!

 

Spotify sends this kind of email if they suspect a log in in a new location or unusual activity. There should be a green button in that email to reset your password, just in case. 

 

There are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.

I hope this helps.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts