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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1497 Views
  • 0 replies
  • 7 likes
  • Security
  • 1497 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445330 Views
  • 970 replies
  • 108 likes
  • Account
  • 445330 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198777 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198777 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108102 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108102 Views
  • 70 replies
  • 11 likes

Spotify for artist

Hello, i have a problem with spotify artist avatar.I changed the avatar on my profile on website and it's not updated. I don't know why, but when I open my profile on spotify app on phone I see on my avatar and also on background picture of my last a...

  • Visitor
  • Hello, i have a problem with spotify artist avatar. I changed the avatar on my profile on website and it's not updated. I don't know why, but when I open my profile on spotify app on phone I see on ...
  • Billy-J
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • Premium
  • 555 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Tirei uma música curtida sem querer

Eu sem querer tirei uma música curtida, e não sei o nome da música, tem algum jeito de eu recuperar ela ( é uma música não uma playlist )

  • Newbie
  • Eu sem querer tirei uma música curtida, e não sei o nome da música, tem algum jeito de eu recuperar ela ( é uma música não uma playlist )  
  • Mario
  • Spotify Legend
  • 1225 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 1225 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 2 cuentas

PlanFree/PremiumDeviceSamsungOperating SystemAndroid and Windows My Question or IssueHola, tenia una duda, es que hace 2 dias se subio mi cancion a spotify y resulta que se creo mi perfil de artista y puedo acceder a el pero el problema esta en que m...

  • Visitor
  • Plan Free/Premium Device Samsung Operating System Android and Windows    My Question or Issue Hola, tenia una duda, es que hace 2 dias se subio mi cancion a spotify y resulta que se...
  • Elena
  • Moderator
  • 1089 Views
  • 1 replies
  • 1 likes
  • Account
    Free
  • 1089 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Account] disabled

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryFrance Device(iPhone 7)Operating System(iOS 10)My Question or IssuePlease help me, my spotify account was deactivated...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country France  Device (iPhone 7) Operating System (iOS ...
  • Petya
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
  • 406 Views
  • 1 replies
  • 0 likes

Receiving Release Radar emails about artists I'm not following

PlanFreeCountryUnited StatesDeviceIntel Core i7 laptopOperating SystemWindows 10 My Question or IssueRecently I've received a couple of Release Radar emails about new music from artists I am not following, have never heard of and am not interested in...

  • Casual Listener
  • Plan Free Country United States Device Intel Core i7 laptop Operating System Windows 10   My Question or Issue Recently I've received a couple of Release Radar emails about new music f...
  • OneByBoo
  • Roadie
  • 525 Views
  • 1 replies
  • 0 likes
  • Other
  • 525 Views
  • 1 replies
  • 0 likes

Why Do I Get an Email Every Time I Log In?

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindow 10 My Question or Issue

  • Casual Listener
  • Plan Premium Country UK Device Desktop PC Operating System Window 10   My Question or Issue  
  • Sue036
  • Casual Listener
  • 578 Views
  • 2 replies
  • 0 likes
  • 578 Views
  • 2 replies
  • 0 likes

I can't change my e-mail address

(Windows 10) My spotify account is connected with my facebook. I want to replace my e-mail address with a new one. How can I do that?

  • Visitor
  • (Windows 10)   My spotify account is connected with my facebook. I want to replace my e-mail address with a new one. How can I do that?   
  • Emilia_8
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
  • 397 Views
  • 1 replies
  • 0 likes

Cobrança muito maior do que a de costume

Me chamo Filipe, e sou do Brasil.Alguns dias atrás eu troquei de cartão no Spotify. Acabei cancelando o Spotify e assinando novamente. Ocorre que fui cobrado pelo plano anual, de R$199, quando eu prefiro pagar R$16,90.Fiz o cancelamento do pagamento ...

  • Visitor
  • Me chamo Filipe, e sou do Brasil. Alguns dias atrás eu troquei de cartão no Spotify. Acabei cancelando o Spotify e assinando novamente. Ocorre que fui cobrado pelo plano anual, de R$199, quando eu p...
  • OneByBoo
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • Premium
  • 367 Views
  • 1 replies
  • 0 likes

Spotify charging me twice in one month

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have been charged twice by Spotify in the months of June and July 2020. I currently have a student subscription on which I was charged €4.99 but I also see a charg...

  • Visitor
  • Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue I have been charged twice by Spotify in the months of June and July 2020. I currentl...
  • OneByBoo
  • Roadie
  • 586 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 586 Views
  • 1 replies
  • 0 likes

Spotify has started displaying my Username instead of my real name?

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueAs of a couple of days ago, Spotify has been displaying my username instead of my real name for some reason and I can't figure out why? I can't seem to change it e...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue As of a couple of days ago, Spotify has been displaying my username instead of my real ...
  • OneByBoo
  • Roadie
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 496 Views
  • 1 replies
  • 0 likes

Someone hacking my account

Hello, I think, someone hacking my account. I changed my password two times, but when I start a music, someone change it to a turkish music and I can't stop it.

  • Newbie
  • Hello, I think, someone hacking my account. I changed my password two times, but when I start a music, someone change it to a turkish music and I can't stop it.
  • whenraindrops
  • Newbie
  • 10888 Views
  • 2 replies
  • 0 likes
  • 10888 Views
  • 2 replies
  • 0 likes

Spotify Set in Right Country but Cannot Log in

All of a sudden Spotify logged me out and when I try logging in it says "You can only use Spotify aboard for 14 days. Update your location at Spotify.com to continue using it." When I went to the website, I could not change my location to a different...

  • Casual Listener
  • All of a sudden Spotify logged me out and when I try logging in it says "You can only use Spotify aboard for 14 days. Update your location at Spotify.com to continue using it." When I went to the web...
  • Maxim
  • Spotify Star
  • 805 Views
  • 3 replies
  • 0 likes
  • Account
  • 805 Views
  • 3 replies
  • 0 likes

Solved!! My account has reset to free

Hi, My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried logging out/logging in and uninstalling/installing in the Windows c...

  • Visitor
  • Hi,   My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried loggi...
  • user-removed
  • Not applicable
  • 2707 Views
  • 33 replies
  • 0 likes
  • 2707 Views
  • 33 replies
  • 0 likes

Can't find my public playlist

PlanPremiumCountryNetherland DeviceMacbook Pro late 2016)Operating SystemiOS 10 My Question or Issue I have created a public spotifylist on my free account. Now I can not find the list through the search bar. I can find my profile back. How can I ens...

  • Casual Listener
  • Plan Premium Country Netherland    Device Macbook Pro late 2016) Operating System iOS 10   My Question or Issue   I have created a public spotifylist on my free a...
  • idjolie
  • Regular
  • 1461 Views
  • 4 replies
  • 1 likes
  • Free
  • 1461 Views
  • 4 replies
  • 1 likes

I think someone or something is using my account

PlanPremiumCountryUnited kingdomDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueHi there. I recently discovered an issue with my Spotify account.When im listening to music, the playback device switches to something called Bedro...

  • Casual Listener
  •   Plan Premium Country United kingdom Device Windows Desktop PC Operating System Windows 10   My Question or Issue Hi there.   I recently discovered an issue with my Spoti...
  • idjolie
  • Regular
  • 2052 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 2052 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reset my account

PlanPremiumCountryUnited KingdomDeviceiPhone, iPad, Google Home Mini, Amazon Echo DotOperating System My Question or IssueUntil recently it has been my primry account that has been connected to the smart speakers in our home (Alexa and Google Home). ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone, iPad, Google Home Mini, Amazon Echo Dot Operating System   My Question or Issue Until recently it has been my primry account that has ...
  • idjolie
  • Regular
  • 2105 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 2105 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 117 on new Network | Firewall may be blocking Spotify

I recently moved my computer to my home office (new network). The internet is working fine for other programs, but Spotify 'could not connect to the internet'. I can still log in and use Spotify through the browser, and I can run Spotify via my other...

login.JPG Whitelist.JPG
  • Casual Listener
  • ...anually as I have seen in other suggested fixes?? - Turned ON the Firewall and Virus protection, and added Spotify to the "allowed apps" list for both Private and Public networks.   &n...
  • Scarlaette
  • Casual Listener
  • 1528 Views
  • 3 replies
  • 0 likes
  • Login
  • 1528 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account missing/Can’t log in

I had a premium account, but my paypal got locked and my payment didn’t go through, so my subscription ended and my account logged out automatically. When I tried to log in, It would say wrong password even though i’m sure it was right. After a few a...

  • Visitor
  • I had a premium account, but my paypal got locked and my payment didn’t go through, so my subscription ended and my account logged out automatically.   When I tried to log in, It would say wro...
  • Mario
  • Spotify Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 505 Views
  • 1 replies
  • 0 likes

Can’t log in to account and email and password have been changed!

Last week I put my account details into a collage generator and now I can’t log into my account. The email I signed up with now says it isn’t linked to any account. This is a HUGE problem because I have signed up to Spotify premium and I seriously do...

  • Casual Listener
  • Last week I put my account details into a collage generator and now I can’t log into my account. The email I signed up with now says it isn’t linked to any account. This is a HUGE problem because I h...
  • skroon19
  • Composer
  • 1003 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1003 Views
  • 3 replies
  • 0 likes