The Spotify Community Subscription

[Nikolas]

Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?

[Joe]

I think the community options can only be set to prevent automatic subscriptions to new topics you participate in so once you've turned this option off, you also need to unsubscribe from the individual topics using the options dropdown.

[FOJ]

Hi, Can someone help?

I have had someone use my bank details for Spotify Premium sibscription. I don't have a premium account with Spotify yet I have been having £9.99 taken out of my account on a month basis. I have contacted Spotify Customer service and they have not responded.

I have also spoken to my bank, there is little they can do because it is a Point of Sale transaction, as opposed to a Direct Debit.

Can someone help please?

[Peter__]

Hey @FOJ - do you have a case number (#) from when you got in touch with customer services? 

Its in the automated email reply you get when you get in touch.

Peter

[FOJ]

Hey Peter

Yes I do, Spotify Case # 00902347: Other - ref:_00DD0pxIW._500D0URW5S:ref

That was the reference I was given

[Peter__]

Perfect, I'll ask someone to chase that up for you 😉 

Peter

[FOJ]

Thanks!

[Adam]

Hey @FOJ - we've just replied to that case of yours. Check your inbox!

[FOJ]

Hi Adam,

Thanks, I just responded to your email