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I think I have 3 premium accounts.... but I only need 1

Dear Spotify Today I went Premium, but now I got 3 emails all the same about my Payment details. How do I know that Spotify charge only 1 instead of 3x premium? Because all the 3 emails has a different Bestellings-ID (Ordering ID) My accountnumber is...

Newbie

Dear Spotify   Today I went Premium, but now I got 3 emails all the same about my Payment details. How do I know that Spotify charge only 1 instead of 3x premium? Because all the 3 emails ...

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Account

Hi my premium code accidently went wrong email .com and it should be .fi... what should i do?

Newbie

Hi my premium code accidently went wrong email .com and it should be .fi... what should i do?

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Charging my credit card and can't stop them! Thieves!

Spotify is charging my credit card after it's been cancelled and there is NO customer service number!! They keep stealing $9.99 every month and they won't stop!! Why do they have to steal ??? I'm so mad I think there should be a class action!! I cant...

Newbie

Spotify is charging my credit card after it's been cancelled and there is NO customer service number!! They keep stealing $9.99 every month and they won't stop!! Why do they have to steal ??? I'm so ...

Goodman

Spotify Legend

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4 replies

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Installed on seperate computer, lost all playlists

Hello, I recently installed postify on my iPad and lost all of my playlists. I had a substantial amount (moving away from local content) and want to know how I can get them back. Thanks

Casual Listener

Hello,   I recently installed postify on my iPad and lost all of my playlists. I had a substantial amount (moving away from local content) and want to know how I can get them back.  ...

David

Spotify Legend

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Solved!! Unfriended Facebook friends still showing up

I recently unfriended some people on Facebook but I still see what they are listening to on Spotify. Is this a bug?

Casual Listener

I recently unfriended some people on Facebook but I still see what they are listening to on Spotify. Is this a bug?

Rorey

Spotify

20329 Views

14 replies

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Payment problem

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have enough money on the card for the payment. Now, my I...

Newbie

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have ...

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delete facebook-linked account

hey,i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only received the automatic reply to try the spotify community...

Visitor

hey, i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only re...

Richard

Community Legend

364 Views

1 replies

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Both my premium and my lists disappeared

I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back

Newbie

I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back

Richard

Community Legend

226 Views

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Old email address. Can´t log in.

Hi! I've been trying to get In to my old spotify account, but my e-mail adress is old and out of use so i can't recieve my password reset mail. Could you update it to the new mail adress?

Newbie

Hi! I've been trying to get In to my old spotify account, but my e-mail adress is old and out of use so i can't recieve my password reset mail. Could you update it to the new mail adress?

Richard

Community Legend

365 Views

1 replies

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Turn account independent from Facebook

Hello, i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do this? I cant register a new account because the email adress is alre...

Visitor

Hello,   i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do th...

Richard

Community Legend

510 Views

1 replies

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Password Issues

I have spotify for a year now on my PC. I recently got a new phone and tried to use the spotify app. It would not take my password. I tried to reset my password. It said that it was reset. Now I can't log into the phone or my PC. I have tried to rese...

Casual Listener

I have spotify for a year now on my PC.  I recently got a new phone and tried to use the spotify app.  It would not take my password.  I tried to reset my password.  It said that ...

Jude

Spotify Legend

363 Views

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Lista automática "Canciones favoritas" siempre visible

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favoritas". Esto lo he observado entrando como otro usua...

Visitor

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favor...

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When will Spotify make Artist Corrections

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections: For Instance: Slaughter and the Dogs is listed under Slaughter & The Dogs, Slaughter And The Dogs, and Slaughter House & The Dogs The Go-G...

Music Fan

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections:   For Instance:   Slaughter and the Dogs is listed under Slaughter &a...

Peter__

Community Legend

657 Views

4 replies

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Spotify sincronized with another facebook user!!

I was trying to help a friend to create a new Spotify account when her facebook account sincronized with my Spotify account and now there is no way to undo this!! I have her facebook friends and her name on my spotify account profile. Anyone can help...

Newbie

I was trying to help a friend to create a new Spotify account when her facebook account sincronized with my Spotify account and now there is no way to undo this!! I have her facebook friends and her ...

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Cannot access my premium account

I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I believe I upgraded to the premium service from my c...

Casual Listener

I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I ...

logan420

Regular

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19 replies

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Deleted Acoount

I accidenttally deleted my favorite playlist titled, Yes!. It has over 2 days of music and about 900 songs. Please help me!

Casual Listener

I accidenttally deleted my favorite playlist titled, Yes!. It has over 2 days of music and about 900 songs. Please help me!

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help!

hi, 3rd time luck.y....my previous posts have not shown up i have free and unlimited accounts, i wish to delete my free account, my accounts have been linked together by mistake, my mistake by cliaiming an email... i really do need help, my free acco...

Visitor

hi,    3rd time luck.y....my previous  posts have not shown up 🙂   i have free and unlimited accounts, i wish to delete my free account, my accounts have been linked toge...

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Solved!! Invoice for yearly payment

Hi ! I have a one-year subscription for Spotify, paid for via PayPal. In PayPal I have a statement that the unlikely amount of € 119.88 has been paid for that, but I never received an invoice mentioning how much VAT is in that amount. For my bookkeep...

Visitor

Hi !   I have a one-year subscription for Spotify, paid for via PayPal. In PayPal I have a statement that the unlikely amount of € 119.88 has been paid for that, but I never received an invo...

EETTG

Newbie

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7 replies

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Solved!! Dark Knight Rises gone?

Hi All, I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made unavailable in New Zealand? Thanks for any info. Toby.

Casual Listener

Hi All,   I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made u...

Stupify

Community Legend

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Can't found my old password

Hi ! I have an old account and I can't remember my password... I tried this : https://www.spotify.com/password-reset/ but it says that my password is the same one as my facebook password : but it's not I tried like a million time and it doesn't work....

Newbie

Hi !   I have an old account and I can't remember my password... I tried this :   https://www.spotify.com/password-reset/ but it says that my password is the same one as my faceb...

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