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trouble logging in

trouble logging in

I reset my face book password because it and my spotify got hacked, but I still cant lon in to spotify
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7 Replies

What error message are you getting when you try and login? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Pretty sure 402

saronbennett - Hey! Is that the exact error code you get?
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Actually I think it was 404. Not 100 percent sure because it wont even let me get into my account


@saronbennett wrote:
Actually I think it was 404. Not 100 percent sure because it wont even let me get into my account

Error 404 is normally a temporary login error, would you be able to try a clean reinstallation and see if that makes any difference? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Nah didnt work. Its been months since this happened at this point I cant even get past it telling me my user name and password are incorrect. I just need my password and possibly username reset.

Might be worth trying a password reset and see if that makes any difference? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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