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Upgrading from abroad

Hey there! I guess this is a bit of a tricky one: I have signed up for spotify free in Germany about 10 month ago. I am very pleased with it and was planning to upgrade to premium. Now I moved to Canada, in which spotify is usually not available. But...

Newbie

Hey there!   I guess this is a bit of a tricky one: I have signed up for spotify free in Germany about 10 month ago. I am very pleased with it and was planning to upgrade to premium. Now I m...

Liam

Community Legend

414 Views

1 replies

0 likes

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Facebook problem

my email is<>, and i have two spotify accounts connected to this e-mail? First i made an account on spotify with the e-mail<>. Then i stopped using spotify Then some time later i made a new spotify account connected to facebook (my facebook i also co...

Visitor

my email is<<SNIP>>, and i have two spotify accounts connected to this e-mail?   First i made an account on spotify with the e-mail<<SNIP>>. Then i stopped using spot...

user-removed

Not applicable

439 Views

3 replies

1 likes

  • 439 Views
  • 3 replies
  • 1 likes

Everything on RESET - ALL PLAYLISTS GONE

So i don't know what was happening yesterday but as i wanted to log in on spotify account on my netbook he told me i was using the wrong password. I clicked on forgot password and all the sudden my music stopped playing on my mobile (it was playing s...

Visitor

So i don't know what was happening yesterday but as i wanted to log in on spotify account on my netbook he told me i was using the wrong password. I clicked on forgot password and all the sudden my m...

user-removed

Not applicable

782 Views

4 replies

1 likes

Free
Login
Premium
Security
  • 782 Views
  • 4 replies
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Solved!! Traveling situation, premium? offline? questions, thanks

hi, currently have Unlimited subscription (in uk). Going to America for a vacation. I dont think I will have much of a Data plan on my mobile phone. Would be really cool to have access to spotify on my mobile in USA. Checked the other day, said Premi...

Music Fan

hi, currently have Unlimited subscription (in uk).    Going to America for a vacation.    I dont think I will have much of a Data plan on my mobile phone.    ...

katrina4321

Music Fan

611 Views

2 replies

0 likes

Other
Premium
Subscription
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Spotify account resetet.

Hey Guys I tried searching other threads for a solution of my problem, but i couldnt find any. My problem is: My account got reset to absolutely 0!!! I had it for a good year now (no Premium), and when i wanted to login yesterday everything was gone....

Casual Listener

Hey Guys I tried searching other threads for a solution of my problem, but i couldnt find any. My problem is: My account got reset to absolutely 0!!! I had it for a good year now (no Premium), ...

Deuse

Casual Listener

584 Views

4 replies

0 likes

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I've lost everything!

Hi guys! Today I entered into Spotify and I have discovered that I've lost everything!No followers or following and no playlist!Maybe this is a problem with facebook and I accidentally compromised the connection between spotify and facebook. Is it po...

Visitor

Hi guys! Today I entered into Spotify and I have discovered that I've lost everything! No followers or following and no playlist! Maybe this is a problem with facebook and I accidentally compromise...

Peter__

Community Legend

775 Views

3 replies

0 likes

Account
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Extreme Quality != High Quality

Hello,
I signed up for premium as I noticed it had "extreme quality."
Please provide it..... anything compressed (less than FLAC) is considered poor quality (and should be denoted as "low quality").
Please tell me how to enable FLAC-only streaming.

Casual Listener

Hello,<br>I signed up for premium as I noticed it had "extreme quality."<br>Please provide it..... anything compressed (less than FLAC) is considered poor quality (and should be denoted a...

Joe

Community Legend

1553 Views

1 replies

0 likes

Premium
  • 1553 Views
  • 1 replies
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Music Discover doesn't work

Hello, yesterday i made an update. Unfortunately Music Discover doesn't work. It's loading all time! Other options are working. How I can fix that? If here are some mistakes - sorry.

Newbie

Hello, yesterday i made an update. Unfortunately Music Discover doesn't work. It's loading all time! Other options are working. How I can fix that?   If here are some mistakes - sorr...

Taylor

Community Legend

652 Views

1 replies

0 likes

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Trouble restoring old playlist. Help!

I recently cancelled my subscription to I could reactivate a new one that wasn't linked to my facebook, since I couldn't get it to unlink me to facebook any other way, but I want to retrieve my old playlist on that account. How can I do this?

Newbie

I recently cancelled my subscription to I could reactivate a new one that wasn't linked to my facebook, since I couldn't get it to unlink me to facebook any other way, but I want to retrieve my old p...

Taylor

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
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Not working.

I've been using Spotify premium for several months and it's all of a sudden not working and keeps telling me that it's "only available to Spotify Premium users" even though I am one and the money has been taken from my account.

Newbie

I've been using Spotify premium for several months and it's all of a sudden not working and keeps telling me that it's "only available to Spotify Premium users" even though I am one and the money has...

Taylor

Community Legend

1088 Views

1 replies

0 likes

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I paid and no music

I bought a Spotify gift card and am not getting my monthly service have the reciept and it said successfully activated sooo my question is why am I not getting any of my music?

Casual Listener

I bought a Spotify gift card and am not getting my monthly service have the reciept and it said successfully activated sooo my question is why am I not getting any of my music?<br>

Taylor

Community Legend

428 Views

1 replies

0 likes

Premium
Unlimited
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need to delete one of two accounts.

i just figured out why my playlist disappeared on one computer and not the other. my computer at home is logged into my full name and my one at work is a shortened name. the one at work has all my playlist (as it is the original account i created not...

Visitor

i just figured out why my playlist disappeared on one computer and not the other. my computer at home is logged into my full name and my one at work is a shortened name. the one at work has all my pl...

trentthibodeaux

Newbie

905 Views

2 replies

0 likes

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Lost playlists, apps everything.

I recently did an update it logged me out, then I logged back in and everything was gone. Playlists, apps etc. I 've tried logging in through this username and facebook but nothing is there.

Casual Listener

I recently did  an update it logged me out, then I logged back in and everything was gone. Playlists, apps etc. I 've tried logging in through this username and facebook but nothing is there.&nb...

kingdomofrust

Casual Listener

497 Views

2 replies

0 likes

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Spotify Is Unable To Withdraw Funds...

Always when I start Spotify on my computer comes a message "Spotify Is Unable To Withdraw Funds...". Can you guys please check my account? Account: jojjeba Thanks in advance!

Casual Listener

Always when I start Spotify on my computer comes a message "Spotify Is Unable To Withdraw Funds...". Can you guys please check my account?   Account: jojjeba   Thanks in advance! ...

jojjeba01

Casual Listener

493 Views

2 replies

0 likes

Account
Premium
Security
Subscription
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Trying to reset password - not getting the email

I've tried to email a password reset several times. I got a email when I joined this community, so I know Spotify emails are coming through. My account name is thefirespiral_pdx. Thanks!

Casual Listener

I've tried to email a password reset several times.  I got a email when I joined this community, so I know Spotify emails are coming through.  My account name is thefirespiral_pdx.  ...

thefirespiral

Casual Listener

1183 Views

4 replies

1 likes

Account
Premium
  • 1183 Views
  • 4 replies
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My account has been hacked!

Bahh, my account has been hacked and I cant reset it since the emailadress has changed!!! How the heck do I contact spotify?!!!! Joakim - Sweden

Music Fan

Bahh, my account has been hacked and I cant reset it since the emailadress has changed!!!   How the heck do I contact spotify?!!!!   Joakim - Sweden

Peter__

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
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Friend cannot access her Spotify account - "lithium token error"

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify contact form and helpdesk are useless. "I think somethi...

Regular

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify cont...

chrishasmusic

Regular

1592 Views

2 replies

0 likes

Account
Login
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Can't play any songs!

My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still there but when you click on one it says 'premium subscr...

Newbie

My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still ther...

Peter__

Community Legend

413 Views

1 replies

0 likes

Subscription
Unlimited
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Email in use but it's not

Hi there, I tried to update my email address and I got a message saying it is already in use. I thought I might have accidentally created an account so I tried to reset the password to that address and got the message saying there isn't an account wi...

Newbie

Hi there,   I tried to update my email address and I got a message saying it is already in use. I thought I might have accidentally created an account so I tried to reset the password to tha...

Peter__

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
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Why do we pay 50% more than the Americans and get fewer songs?

£9.99 is not $10. It is closer to $16. Us Brits are therefore paying a higher membership rate than the Americans simply because you think 10 is a nice round number and because sterling is worth more than a US dollar. And yet we are always getting son...

Roadie

£9.99 is not $10. It is closer to $16.   Us Brits are therefore paying a higher membership rate than the Americans simply because you think 10 is a nice round number and because sterling is ...

Peter__

Community Legend

509 Views

1 replies

1 likes

Other
Premium
Subscription
  • 509 Views
  • 1 replies
  • 1 likes