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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780598 Views

18 replies

29 likes

  • 780598 Views
  • 18 replies
  • 29 likes

Accidentally deleted my playlist

I just deleted my playlist about 30 minutes go and filled out the playlist recovery form to no avail. Hopfully you guys can help?

Visitor

I just deleted my playlist about 30 minutes go and filled out the playlist recovery form to no avail. Hopfully you guys can help?

Richard

Community Legend

697 Views

10 replies

0 likes

Account
Premium
  • 697 Views
  • 10 replies
  • 0 likes

Purchasing multiple subscriptions as an employee perk

I'm trying to work out how we as a company can purchase a large volume of vouchers for employees as a perk? Is there a way around the 3 vouchers per credit card per day as I don't have the next 4 weeks spare to continually buy annual vouchers?

Casual Listener

I'm trying to work out how we as a company can purchase a large volume of vouchers for employees as a perk? Is there a way around the 3 vouchers per credit card per day as I don't have the next 4 wee...

6F2

Casual Listener

402 Views

4 replies

0 likes

  • 402 Views
  • 4 replies
  • 0 likes

Solved!! 10 hours gone

It's the 1st of August, I logged onto Spotify for the first time this month, haven't played a single track yet. But my 10 hours is already gone. Why is that? e: I do not share this account with anyone.

Casual Listener

It's the 1st of August, I logged onto Spotify for the first time this month, haven't played a single track yet.   But my 10 hours is already gone. Why is that?   e: I do not share t...

boogster54

Casual Listener

2245 Views

22 replies

0 likes

Account
  • 2245 Views
  • 22 replies
  • 0 likes

Solved!! Facebook friends are only numbers and no profile photo

Hi Support, I use Facebook with Spotify Premium in combination with a HTTPS proxy. With the proxy Facebook website isn't blocked in the web-browser, however in Spotify I only see numbers and no profile photo from FB. It's like the proxy settings are ...

Gig Goer

Hi Support,   I use Facebook with Spotify Premium in combination with a HTTPS proxy. With the proxy Facebook website isn't blocked in the web-browser, however in Spotify I only see numbers a...

electraflux

Casual Listener

5591 Views

28 replies

0 likes

  • 5591 Views
  • 28 replies
  • 0 likes

Solved!! Premium stopped working

My spotify premium account has stopped working. It says that I have reached the limit of time listening to music even though I have received a 3 month gift card a week ago. Premium worked at first but has since then stopped working. I've sent a messa...

Visitor

My spotify premium account has stopped working. It says that I have reached the limit of time listening to music even though I have received a 3 month gift card a week ago. Premium worked at first bu...

Peter__

Community Legend

991 Views

6 replies

0 likes

  • 991 Views
  • 6 replies
  • 0 likes

Solved!! unable to receive my password to set up my sonos

i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to get my password i get sent back to the begining again...

Casual Listener

i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to ge...

Peter__

Community Legend

3061 Views

27 replies

0 likes

  • 3061 Views
  • 27 replies
  • 0 likes

double payment

I renewed by unlimited accounf after some time. Now I have a double payment made for the next month. How come? It happened during last weekend, when Spotify had problems with the upgrade server. The upgrade to unlimited did not work the whole day. Ho...

Newbie

I renewed by unlimited accounf after some time. Now I have a double payment made for the next month. How come? It happened during last weekend, when Spotify had problems with the upgrade server....

Peter__

Community Legend

1187 Views

11 replies

0 likes

  • 1187 Views
  • 11 replies
  • 0 likes

PENDING - AMEX - SPOTIFY AUD SUBS RECURRING \\\W1F

Hi there, I recently changed my credit card payment method from a mastercard to an AMEX. I have been charged the following twice on the same day? PENDING - AMEX - SPOTIFY AUD SUBS RECURRING \\\W1F Both transactions are $0.01 AUD and are still pending...

Newbie

Hi there,   I recently changed my credit card payment method from a mastercard to an AMEX.   I have been charged the following twice on the same day? PENDING - AMEX - SPOTIFY AUD ...

Peter__

Community Legend

2018 Views

3 replies

0 likes

  • 2018 Views
  • 3 replies
  • 0 likes

Unable to follow friends on facebook

Can´t seem to conect to my facebookfriends when i open spotify. tried to reinstale it , restart both program and the pc and still doesn´t work. If i go to preferences i dont have the "social network" option in there to check facebook or something.ple...

Regular

Can´t seem to conect to my facebookfriends when i open spotify. tried to reinstale it , restart both program and the pc and still doesn´t work. If i go to preferences i dont have the "social network"...

larainden

Casual Listener

1613 Views

14 replies

0 likes

  • 1613 Views
  • 14 replies
  • 0 likes

Forced to make new account

After the normal log in, when spotify opens up I am asked to log in again, this time in a green log in box. When I try to log in with my username and password it tells me that I am not registered with Spotify and when the box is closed then spotify i...

Casual Listener

After the normal log in, when spotify opens up I am asked to log in again, this time in a green log in box. When I try to log in with my username and password it tells me that I am not registered wit...

Peter__

Community Legend

1702 Views

19 replies

0 likes

  • 1702 Views
  • 19 replies
  • 0 likes

Unidays half price for students error

Hi, I have signed up for a spotify premium account, however I was hoping to get the half-price premium as advertised on the Unidays website for which I am already signed up for. Unfortunately, when signing up I didn't receive discount and thought the...

Newbie

Hi,   I have signed up for a spotify premium account, however I was hoping to get the half-price premium as advertised on the Unidays website for which I am already signed up for. Unfor...

Sam

Spotify

1213 Views

3 replies

1 likes

Other
Premium
Subscription
  • 1213 Views
  • 3 replies
  • 1 likes

Solved!! User name vs. FB name:. Lost all my playlists!

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log in with my old username, I am told that the e-mail ...

Newbie

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log ...

brunotros

Casual Listener

9605 Views

88 replies

0 likes

  • 9605 Views
  • 88 replies
  • 0 likes

We need Boards Of Canada back on Spotify

Hi everyone ! Being a huge Boards of Canada fan, and knowing their new album will be released on June 10th, I am wondering why only "Hi Scores" EP is available on Spotify. I know there were more albums before but they got deleted for some reason. We ...

Regular

Hi everyone !   Being a huge Boards of Canada fan, and knowing their new album will be released on June 10th, I am wondering why only "Hi Scores" EP is available on Spotify. I know there...

krikelin

Community Legend

3864 Views

6 replies

16 likes

  • 3864 Views
  • 6 replies
  • 16 likes

Music suggestion emails artist/song links not working - going to Spotify homepage

I receive music suggestion emails every week, containing links to artists/songs I should listen to. When I click on the links, which are something like http://news.spotifymail.com/mpss/c/lwA/8dU/6BQS-G29TXa1S1CUmmc5cw/h2/randomcharacters the link get...

Regular

I receive music suggestion emails every week, containing links to artists/songs I should listen to. When I click on the links, which are something like http://news.spotifymail.com/mpss/c/lwA/8dU/6BQS...

jlad

Regular

685 Views

3 replies

0 likes

Account
Premium
  • 685 Views
  • 3 replies
  • 0 likes

Solved!! Forgot password and emailadress

Hi, Big problems for me, I have a premium account and I don't know my password. The emailadress witch is combinened with the account dos not exsisit anymore. How can i recieve a new password. I'm now using a free account with a new emailadress, can t...

Casual Listener

Hi,   Big problems for me, I have a premium account and I don't know my password. The emailadress witch is combinened with the account dos not exsisit anymore. How can i recieve a new p...

Peter__

Community Legend

2931 Views

10 replies

0 likes

  • 2931 Views
  • 10 replies
  • 0 likes

Spotify doesn't recognize my Ipod touch

I'm trying to access my premium account. directions say to plug in the ipod, then click on devices, etc. the ipod is plugged in, which opens itunes, so i know there's no problem connecting it. but spotify doesn't recognize that i've plugged it in. he...

Newbie

I'm trying to access my premium account.  directions say to plug in the ipod, then click on devices, etc.  the ipod is plugged in, which opens itunes, so i know there's no problem connectin...

Joe

Community Legend

5020 Views

8 replies

2 likes

  • 5020 Views
  • 8 replies
  • 2 likes

Solved!! Cannot Edit (Delete or Add Songs) to Playlists

I joined Spotify about a year ago and signed up using my Facebook Account. Under that account, I created lots of playlists. Due to subsequent problems with Facebook, I wasn't able to sign into Spotify. Thanks to Tech Support, I can now sign in using ...

Regular

I joined Spotify about a year ago and signed up using my Facebook Account.  Under that account, I created lots of playlists.  Due to subsequent problems with Facebook, I wasn't able to sign...

Shamoore57

Regular

1487 Views

2 replies

0 likes

Account
Premium
  • 1487 Views
  • 2 replies
  • 0 likes

Playlists disappeared

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Regular

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Peter__

Community Legend

1917 Views

26 replies

0 likes

  • 1917 Views
  • 26 replies
  • 0 likes

changed my mind about unlimited want back premium!

Hi, here's my issue, i clicked on unlimited, but i saw all the disavantages...and changed my mind!i click on "go back to my premium account" but it keeps saying i will change the account type within .... today. can you help me?

Newbie

Hi, here's my issue, i clicked on unlimited, but i saw all the disavantages... and changed my mind! i click on "go back to my premium account" but it keeps saying i will change the account type wit...

meahtenoha

Spotify

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Lost stations and playlist after signing up for premium.

I started using the free trail version on my iPad, I made a couple stations and I got a playlist from what I liked. But after I upgraded to premium, it all disappeared. Is it supposed to be like that? If not, can I get it back? If yes, then why is it...

Newbie

I started using the free trail version on my iPad, I made a couple stations and I got a playlist from what I liked. But after I upgraded to premium, it all disappeared. Is it supposed to be like th...

meahtenoha

Spotify

291 Views

1 replies

0 likes

Account
Free
Premium
  • 291 Views
  • 1 replies
  • 0 likes