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double payment

I renewed by unlimited accounf after some time. Now I have a double payment made for the next month. How come? It happened during last weekend, when Spotify had problems with the upgrade server. The upgrade to unlimited did not work the whole day. Ho...

Newbie

I renewed by unlimited accounf after some time. Now I have a double payment made for the next month. How come? It happened during last weekend, when Spotify had problems with the upgrade server....

Peter__

Community Legend

1490 Views

11 replies

0 likes

  • 1490 Views
  • 11 replies
  • 0 likes

PENDING - AMEX - SPOTIFY AUD SUBS RECURRING \\\W1F

Hi there, I recently changed my credit card payment method from a mastercard to an AMEX. I have been charged the following twice on the same day? PENDING - AMEX - SPOTIFY AUD SUBS RECURRING \\\W1F Both transactions are $0.01 AUD and are still pending...

Newbie

Hi there,   I recently changed my credit card payment method from a mastercard to an AMEX.   I have been charged the following twice on the same day? PENDING - AMEX - SPOTIFY AUD ...

Peter__

Community Legend

2161 Views

3 replies

0 likes

  • 2161 Views
  • 3 replies
  • 0 likes

Unable to follow friends on facebook

Can´t seem to conect to my facebookfriends when i open spotify. tried to reinstale it , restart both program and the pc and still doesn´t work. If i go to preferences i dont have the "social network" option in there to check facebook or something.ple...

Regular

Can´t seem to conect to my facebookfriends when i open spotify. tried to reinstale it , restart both program and the pc and still doesn´t work. If i go to preferences i dont have the "social network"...

larainden

Casual Listener

2168 Views

14 replies

0 likes

  • 2168 Views
  • 14 replies
  • 0 likes

Forced to make new account

After the normal log in, when spotify opens up I am asked to log in again, this time in a green log in box. When I try to log in with my username and password it tells me that I am not registered with Spotify and when the box is closed then spotify i...

Casual Listener

After the normal log in, when spotify opens up I am asked to log in again, this time in a green log in box. When I try to log in with my username and password it tells me that I am not registered wit...

Peter__

Community Legend

2318 Views

19 replies

0 likes

  • 2318 Views
  • 19 replies
  • 0 likes

Unidays half price for students error

Hi, I have signed up for a spotify premium account, however I was hoping to get the half-price premium as advertised on the Unidays website for which I am already signed up for. Unfortunately, when signing up I didn't receive discount and thought the...

Newbie

Hi,   I have signed up for a spotify premium account, however I was hoping to get the half-price premium as advertised on the Unidays website for which I am already signed up for. Unfor...

Sam

Spotify

1309 Views

3 replies

1 likes

Other
Premium
Subscription
  • 1309 Views
  • 3 replies
  • 1 likes

Solved!! User name vs. FB name:. Lost all my playlists!

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log in with my old username, I am told that the e-mail ...

Newbie

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log ...

brunotros

Casual Listener

11975 Views

88 replies

0 likes

  • 11975 Views
  • 88 replies
  • 0 likes

We need Boards Of Canada back on Spotify

Hi everyone ! Being a huge Boards of Canada fan, and knowing their new album will be released on June 10th, I am wondering why only "Hi Scores" EP is available on Spotify. I know there were more albums before but they got deleted for some reason. We ...

Regular

Hi everyone !   Being a huge Boards of Canada fan, and knowing their new album will be released on June 10th, I am wondering why only "Hi Scores" EP is available on Spotify. I know there...

krikelin

Community Legend

4370 Views

6 replies

16 likes

  • 4370 Views
  • 6 replies
  • 16 likes

Music suggestion emails artist/song links not working - going to Spotify homepage

I receive music suggestion emails every week, containing links to artists/songs I should listen to. When I click on the links, which are something like http://news.spotifymail.com/mpss/c/lwA/8dU/6BQS-G29TXa1S1CUmmc5cw/h2/randomcharacters the link get...

Regular

I receive music suggestion emails every week, containing links to artists/songs I should listen to. When I click on the links, which are something like http://news.spotifymail.com/mpss/c/lwA/8dU/6BQS...

jlad

Regular

798 Views

3 replies

0 likes

Account
Premium
  • 798 Views
  • 3 replies
  • 0 likes

Solved!! Forgot password and emailadress

Hi, Big problems for me, I have a premium account and I don't know my password. The emailadress witch is combinened with the account dos not exsisit anymore. How can i recieve a new password. I'm now using a free account with a new emailadress, can t...

Casual Listener

Hi,   Big problems for me, I have a premium account and I don't know my password. The emailadress witch is combinened with the account dos not exsisit anymore. How can i recieve a new p...

Peter__

Community Legend

3314 Views

10 replies

0 likes

  • 3314 Views
  • 10 replies
  • 0 likes

Spotify doesn't recognize my Ipod touch

I'm trying to access my premium account. directions say to plug in the ipod, then click on devices, etc. the ipod is plugged in, which opens itunes, so i know there's no problem connecting it. but spotify doesn't recognize that i've plugged it in. he...

Newbie

I'm trying to access my premium account.  directions say to plug in the ipod, then click on devices, etc.  the ipod is plugged in, which opens itunes, so i know there's no problem connectin...

Joe

Community Legend

5514 Views

8 replies

2 likes

  • 5514 Views
  • 8 replies
  • 2 likes

Solved!! Cannot Edit (Delete or Add Songs) to Playlists

I joined Spotify about a year ago and signed up using my Facebook Account. Under that account, I created lots of playlists. Due to subsequent problems with Facebook, I wasn't able to sign into Spotify. Thanks to Tech Support, I can now sign in using ...

Regular

I joined Spotify about a year ago and signed up using my Facebook Account.  Under that account, I created lots of playlists.  Due to subsequent problems with Facebook, I wasn't able to sign...

Shamoore57

Regular

1816 Views

2 replies

0 likes

Account
Premium
  • 1816 Views
  • 2 replies
  • 0 likes

Playlists disappeared

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Regular

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Peter__

Community Legend

2517 Views

26 replies

0 likes

  • 2517 Views
  • 26 replies
  • 0 likes

changed my mind about unlimited want back premium!

Hi, here's my issue, i clicked on unlimited, but i saw all the disavantages...and changed my mind!i click on "go back to my premium account" but it keeps saying i will change the account type within .... today. can you help me?

Newbie

Hi, here's my issue, i clicked on unlimited, but i saw all the disavantages... and changed my mind! i click on "go back to my premium account" but it keeps saying i will change the account type wit...

meahtenoha

Spotify

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Lost stations and playlist after signing up for premium.

I started using the free trail version on my iPad, I made a couple stations and I got a playlist from what I liked. But after I upgraded to premium, it all disappeared. Is it supposed to be like that? If not, can I get it back? If yes, then why is it...

Newbie

I started using the free trail version on my iPad, I made a couple stations and I got a playlist from what I liked. But after I upgraded to premium, it all disappeared. Is it supposed to be like th...

meahtenoha

Spotify

354 Views

1 replies

0 likes

Account
Free
Premium
  • 354 Views
  • 1 replies
  • 0 likes

Won't allow credit card number change

My old debit card has expired, however I was issued a completely different card number. I went to the subscription and payment change page, entered my new card information and got a message saying my info could not be updated. I'd rather not have to ...

Casual Listener

My old debit card has expired, however I was issued a completely different card number.  I went to the subscription and payment change page, entered my new card information and got a message say...

nicole_b

Casual Listener

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes

Solved!! My playlist are gone

Hello, I connect today and !surprise! all my playlists are gone. The problem is the same if i connect with my facebook or my spotify account. Plz give me my playlist back :'(

Visitor

Hello,   I connect today and !surprise! all my playlists are gone. The problem is the same if i connect with my facebook or my spotify account.   Plz give me my playlist back :'(

wibdoctor

Newbie

10842 Views

131 replies

0 likes

  • 10842 Views
  • 131 replies
  • 0 likes

help with facebook, lost music

please help... i hid or removed my spotify activity from facebook and i think that i may have accidentaly disconnected my account somehow. when i logged back into spotify after doing that, all of my music was gone. how can i get it back? my username ...

Casual Listener

please help... i hid or removed my spotify activity from facebook and i think that i may have accidentaly disconnected my account somehow. when i logged back into spotify after doing that, all of my ...

Peter__

Community Legend

538 Views

3 replies

0 likes

  • 538 Views
  • 3 replies
  • 0 likes

Account disappeared and no answer from support

Hello, One week ago all my playlists and my premium account disappeared. I checked my paypal account and last time i payed was 2 weeks ago. So I'm currently paying for something that doesnt work and get these Miley Cyrus ads i pay not to her... I kno...

Visitor

Hello,   One week ago all my playlists and my premium account disappeared.  I checked my paypal account and last time i payed was 2 weeks ago.  So I'm currently paying for somethin...

meahtenoha

Spotify

992 Views

10 replies

1 likes

Account
  • 992 Views
  • 10 replies
  • 1 likes

Premuim subscription in Argentina

Hi I'am looking foward to get a premium subscription on Spotify, but I am a little confused about how much is gonna charge me on my credit card. The Premium subscription costs AR$36, what's hard to believe since nowadays thats like U$D6 instead of U$...

Regular

Hi   I'am looking foward to get a premium subscription on Spotify, but I am a little confused about how much is gonna charge me on my credit card.  The Premium subscription costs AR$3...

BruceDerla

Newbie

5710 Views

3 replies

0 likes

  • 5710 Views
  • 3 replies
  • 0 likes