Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Deleted Playlist Please Help!!!

2 days ago I deleted my playlist entitled "All Songs" which held all of my songs on it. I submitted a form that says you'll help me whenever possible but nothing has changed! Please help!!! Date of deletion: May 2, 2013 Name of Playlist: All Songs Na...

Casual Listener

2 days ago I deleted my playlist entitled "All Songs" which held all of my songs on it. I submitted a form that says you'll help me whenever possible but nothing has changed! Please help!!!   ...

Peter__

Community Legend

1232 Views

9 replies

0 likes

  • 1232 Views
  • 9 replies
  • 0 likes

Just downloaded the new update and it says I have too many devices synched

I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?

Newbie

I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?

Joe

Community Legend

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Solved!! Not receiving songs in my inbox/notifications from user not using Facebook

Hi, I've seen similar posts but no fix to what I'm searching for. I recently told a friend about Spotify and they signed up, but they don't have a Facebook account. I have been sending them songs for a couple weeks and they receive them. But when the...

Regular

Hi, I've seen similar posts but no fix to what I'm searching for.   I recently told a friend about Spotify and they signed up, but they don't have a Facebook account. I have been sending the...

takingbackbenny

Roadie

5811 Views

25 replies

1 likes

  • 5811 Views
  • 25 replies
  • 1 likes

Spotify won't connect!

Hello I am a premium user. My account connects fine on my ipad/iphone apps but not on my desktop. I uninstalled the application and tried to reinstall. Now it says "download failed" during installatiion. Help! I am running OSX 10.8.4

Newbie

Hello   I am a premium user. My account connects fine on my ipad/iphone apps but not on my desktop. I uninstalled the application and tried to reinstall. Now it says "download failed" during...

Peter__

Community Legend

1023 Views

3 replies

0 likes

Account
Premium
  • 1023 Views
  • 3 replies
  • 0 likes

Solved!! Time Limit

So I've been using Spotify free for a good few years now and never had a problem, but since around November my 10 hour time limit has been playing up. I'll be using it for about and hour then all of a sudden it's in the red saying I've only got an ho...

Casual Listener

So I've been using Spotify free for a good few years now and never had a problem, but since around November my 10 hour time limit has been playing up.  I'll be using it for about and hour then a...

Joe

Community Legend

4283 Views

8 replies

1 likes

  • 4283 Views
  • 8 replies
  • 1 likes

Delete my account

Hey please could anyone delete my account? I don't know how to delete it! Thank you!!! answer please!

Visitor

Hey please could anyone delete my account? I don't know how to delete it! Thank you!!! answer please!

Joe

Community Legend

1990 Views

12 replies

1 likes

  • 1990 Views
  • 12 replies
  • 1 likes

Can I deactivate my email account from Spotify?

I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the email I would like to used on another account so I thi...

Newbie

I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the ema...

Peter__

Community Legend

1388 Views

3 replies

0 likes

  • 1388 Views
  • 3 replies
  • 0 likes

Music won't play on laptop. HELP!!

I downloaded Spotify on my laptop. All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem. When I went back to play songs on my laptop, not one song will play. I can add songs to my playlist...

Newbie

I downloaded Spotify on my laptop.  All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem.  When I went back to play songs ...

Joe

Community Legend

1210 Views

2 replies

0 likes

  • 1210 Views
  • 2 replies
  • 0 likes

Spotify and AppRadio 3

My current headunit does not work with my HTC ONE, of course everything works with the iPhone though. I was looking for bluetooth options and came across AppRadio 3. While I know they don't have a dedicated app for that headunit, how does bluetooth c...

Newbie

My current headunit does not work with my HTC ONE, of course everything works with the iPhone though. I was looking for bluetooth options and came across AppRadio 3. While I know they don't have a de...

zeroseven

Casual Listener

1528 Views

1 replies

0 likes

Other
  • 1528 Views
  • 1 replies
  • 0 likes

Did you know....

....that you can pay for Spotify via PayPal?? As well as a subscription, you can also choose to purchase a gift code to redeem on your own account, or to give to a friend! If you don´t have a PayPal account you can create one here. Enjoy the music!

Spotify Legend

  ....that you can pay for Spotify via PayPal??                               As well as a subscription, you ...

user-removed

Not applicable

1423 Views

4 replies

0 likes

  • 1423 Views
  • 4 replies
  • 0 likes

Solved!! How many minutes left?

I would like to now if there is a way to see how many hours and minutes you have left to listen to music? I hope somebody knows the answer. Thank you in advance, Ilja

Casual Listener

I would like to now if there is a way to see how many hours and minutes you have left to listen to music?   I hope somebody knows the answer.   Thank you in advance,   Ilja

ismael_miguel

Casual Listener

10042 Views

6 replies

0 likes

  • 10042 Views
  • 6 replies
  • 0 likes

SongKIck showing recommendations for wrong city.

I have spotify on every device I come in contact with through out my day. It's amazing, Thank you. But I do have an issue with songkick recommendations. It seems to believe I live in MN or WI. I live in Alabama. Atlanta and Birmingham are the only ci...

Casual Listener

I have spotify on every device I come in contact with through out my day. It's amazing, Thank you.   But I do have an issue with songkick recommendations. It seems to believe I live in MN or...

ruffadelic

Newbie

1427 Views

3 replies

1 likes

  • 1427 Views
  • 3 replies
  • 1 likes

My account has been disabled but Spotify are still charging me

Hi there, I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help. I was informed that my premium account has been disabled, but Spotify are still charging ...

Casual Listener

Hi there,   I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help.   I was informed t...

Peter__

Community Legend

1403 Views

6 replies

0 likes

  • 1403 Views
  • 6 replies
  • 0 likes

Solved!! Can't seem to connect with Facebook

Hey all, I'm having some issues connecting my account to Facebook! I have checked preferences > social network and that seems fine, I can also find Spotify in my apps section in my Facebook account but in my desktop application, my nickname is still ...

Casual Listener

Hey all,   I'm having some issues connecting my account to Facebook! I have checked preferences > social network and that seems fine, I can also find Spotify in my apps section in my Face...

Peter__

Community Legend

1882 Views

11 replies

0 likes

  • 1882 Views
  • 11 replies
  • 0 likes

Accidentally deleted my playlist

I just deleted my playlist about 30 minutes go and filled out the playlist recovery form to no avail. Hopfully you guys can help?

Visitor

I just deleted my playlist about 30 minutes go and filled out the playlist recovery form to no avail. Hopfully you guys can help?

Richard

Community Legend

947 Views

10 replies

0 likes

Account
Premium
  • 947 Views
  • 10 replies
  • 0 likes

Purchasing multiple subscriptions as an employee perk

I'm trying to work out how we as a company can purchase a large volume of vouchers for employees as a perk? Is there a way around the 3 vouchers per credit card per day as I don't have the next 4 weeks spare to continually buy annual vouchers?

Casual Listener

I'm trying to work out how we as a company can purchase a large volume of vouchers for employees as a perk? Is there a way around the 3 vouchers per credit card per day as I don't have the next 4 wee...

6F2

Casual Listener

549 Views

4 replies

0 likes

  • 549 Views
  • 4 replies
  • 0 likes

Solved!! 10 hours gone

It's the 1st of August, I logged onto Spotify for the first time this month, haven't played a single track yet. But my 10 hours is already gone. Why is that? e: I do not share this account with anyone.

Casual Listener

It's the 1st of August, I logged onto Spotify for the first time this month, haven't played a single track yet.   But my 10 hours is already gone. Why is that?   e: I do not share t...

boogster54

Casual Listener

2991 Views

22 replies

0 likes

Account
  • 2991 Views
  • 22 replies
  • 0 likes

Solved!! Facebook friends are only numbers and no profile photo

Hi Support, I use Facebook with Spotify Premium in combination with a HTTPS proxy. With the proxy Facebook website isn't blocked in the web-browser, however in Spotify I only see numbers and no profile photo from FB. It's like the proxy settings are ...

Gig Goer

Hi Support,   I use Facebook with Spotify Premium in combination with a HTTPS proxy. With the proxy Facebook website isn't blocked in the web-browser, however in Spotify I only see numbers a...

electraflux

Casual Listener

6894 Views

28 replies

0 likes

  • 6894 Views
  • 28 replies
  • 0 likes

Solved!! Premium stopped working

My spotify premium account has stopped working. It says that I have reached the limit of time listening to music even though I have received a 3 month gift card a week ago. Premium worked at first but has since then stopped working. I've sent a messa...

Visitor

My spotify premium account has stopped working. It says that I have reached the limit of time listening to music even though I have received a 3 month gift card a week ago. Premium worked at first bu...

Peter__

Community Legend

1278 Views

6 replies

0 likes

  • 1278 Views
  • 6 replies
  • 0 likes

Solved!! unable to receive my password to set up my sonos

i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to get my password i get sent back to the begining again...

Casual Listener

i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to ge...

Peter__

Community Legend

3840 Views

27 replies

0 likes

  • 3840 Views
  • 27 replies
  • 0 likes