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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780572 Views

18 replies

29 likes

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Pay as you go premium subscription?

I'm reluctant to subscribe to a monthy subscription of Spotify even if I can cancel it. Is there a way to top up a few months at a time rather than money being taken from my account each month?

Newbie

I'm reluctant to subscribe to a monthy subscription of Spotify even if I can cancel it. Is there a way to top up a few months at a time rather than money being taken from my account each month? 

Peter__

Community Legend

2723 Views

6 replies

1 likes

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Solved!! All payment methods are failing.

I'm trying to sign up for the 30 day Premium trial. I've tried VISA and Paypal payment methods and it keeps saying Payment failed. I've tried several times. I've also used both these payment methods on several other online services and they work.

Regular

I'm trying to sign up for the 30 day Premium trial.  I've tried VISA and Paypal payment methods and it keeps saying Payment failed.  I've tried several times.  I've also used both thes...

twtiii

Casual Listener

1655 Views

8 replies

0 likes

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Cannot sync 3 devices!

I want to sync my playlists offline with three devices. 1)windows 2)ipad 3)blackberry. But I cant, when i try to log in my windows or ipad, the spotify says the devices is withdrawn from offline and deletes my playlists! I have just reset my devices ...

Regular

I want to sync my playlists offline with three devices. 1)windows 2)ipad 3)blackberry. But I cant, when i try to log in my windows or ipad, the spotify says the devices is withdrawn from offline and ...

Alejin

Newbie

967 Views

5 replies

0 likes

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It seems inpossible to get Spotify without a credit card for me..

I want to pay for Spotify in Belgium but I don't own a credit card. So I saw the paypall option, I loaded money onto my paypall account and when I wanted to pay, they forced me to enter credit card info.. So that wasn't possible for me so I had to lo...

Casual Listener

I want to pay for Spotify in Belgium but I don't own a credit card. So I saw the paypall option, I loaded money onto my paypall account and when I wanted to pay, they forced me to enter credit card i...

Peter__

Community Legend

967 Views

8 replies

0 likes

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Solved!! sonos password

Hi I am trying to get a password so I can use sonos. I have clicked the box to ask for a password multiple times and not got one. It has now been around 24 hours since I tried. I have also tried to contact support who are rubbish. FIrst one sent me t...

Casual Listener

Hi I am trying to get a password so I can use sonos. I have clicked the box to ask for a password multiple times and not got one. It has now been around 24 hours since I tried. I have also tried to c...

Joe

Community Legend

1865 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Solved!! Playlist gone

Can you please help me retrieve my accidentally deleted playlist called hella zen? I accidentally deleted it 10 minutes ago and I'm so sad because I've been working on it for weeks

Casual Listener

Can you please help me retrieve my accidentally deleted playlist called hella zen? I accidentally deleted it 10 minutes ago and I'm so sad because I've been working on it for weeks 😞

Peter__

Community Legend

1302 Views

13 replies

0 likes

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Solved!! Deleted Playlist Please Help!!!

2 days ago I deleted my playlist entitled "All Songs" which held all of my songs on it. I submitted a form that says you'll help me whenever possible but nothing has changed! Please help!!! Date of deletion: May 2, 2013 Name of Playlist: All Songs Na...

Casual Listener

2 days ago I deleted my playlist entitled "All Songs" which held all of my songs on it. I submitted a form that says you'll help me whenever possible but nothing has changed! Please help!!!   ...

Peter__

Community Legend

930 Views

9 replies

0 likes

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Just downloaded the new update and it says I have too many devices synched

I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?

Newbie

I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?

Joe

Community Legend

491 Views

3 replies

0 likes

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Solved!! Not receiving songs in my inbox/notifications from user not using Facebook

Hi, I've seen similar posts but no fix to what I'm searching for. I recently told a friend about Spotify and they signed up, but they don't have a Facebook account. I have been sending them songs for a couple weeks and they receive them. But when the...

Regular

Hi, I've seen similar posts but no fix to what I'm searching for.   I recently told a friend about Spotify and they signed up, but they don't have a Facebook account. I have been sending the...

takingbackbenny

Roadie

4975 Views

25 replies

1 likes

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  • 25 replies
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Spotify won't connect!

Hello I am a premium user. My account connects fine on my ipad/iphone apps but not on my desktop. I uninstalled the application and tried to reinstall. Now it says "download failed" during installatiion. Help! I am running OSX 10.8.4

Newbie

Hello   I am a premium user. My account connects fine on my ipad/iphone apps but not on my desktop. I uninstalled the application and tried to reinstall. Now it says "download failed" during...

Peter__

Community Legend

898 Views

3 replies

0 likes

Account
Premium
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Solved!! Time Limit

So I've been using Spotify free for a good few years now and never had a problem, but since around November my 10 hour time limit has been playing up. I'll be using it for about and hour then all of a sudden it's in the red saying I've only got an ho...

Casual Listener

So I've been using Spotify free for a good few years now and never had a problem, but since around November my 10 hour time limit has been playing up.  I'll be using it for about and hour then a...

Joe

Community Legend

3768 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Delete my account

Hey please could anyone delete my account? I don't know how to delete it! Thank you!!! answer please!

Visitor

Hey please could anyone delete my account? I don't know how to delete it! Thank you!!! answer please!

Joe

Community Legend

1649 Views

12 replies

1 likes

  • 1649 Views
  • 12 replies
  • 1 likes

Can I deactivate my email account from Spotify?

I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the email I would like to used on another account so I thi...

Newbie

I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the ema...

Peter__

Community Legend

1249 Views

3 replies

0 likes

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  • 3 replies
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Music won't play on laptop. HELP!!

I downloaded Spotify on my laptop. All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem. When I went back to play songs on my laptop, not one song will play. I can add songs to my playlist...

Newbie

I downloaded Spotify on my laptop.  All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem.  When I went back to play songs ...

Joe

Community Legend

1099 Views

2 replies

0 likes

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Spotify and AppRadio 3

My current headunit does not work with my HTC ONE, of course everything works with the iPhone though. I was looking for bluetooth options and came across AppRadio 3. While I know they don't have a dedicated app for that headunit, how does bluetooth c...

Newbie

My current headunit does not work with my HTC ONE, of course everything works with the iPhone though. I was looking for bluetooth options and came across AppRadio 3. While I know they don't have a de...

zeroseven

Casual Listener

1443 Views

1 replies

0 likes

Other
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Did you know....

....that you can pay for Spotify via PayPal?? As well as a subscription, you can also choose to purchase a gift code to redeem on your own account, or to give to a friend! If you don´t have a PayPal account you can create one here. Enjoy the music!

Spotify Legend

  ....that you can pay for Spotify via PayPal??                               As well as a subscription, you ...

user-removed

Not applicable

1289 Views

4 replies

0 likes

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Solved!! How many minutes left?

I would like to now if there is a way to see how many hours and minutes you have left to listen to music? I hope somebody knows the answer. Thank you in advance, Ilja

Casual Listener

I would like to now if there is a way to see how many hours and minutes you have left to listen to music?   I hope somebody knows the answer.   Thank you in advance,   Ilja

ismael_miguel

Casual Listener

9689 Views

6 replies

0 likes

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SongKIck showing recommendations for wrong city.

I have spotify on every device I come in contact with through out my day. It's amazing, Thank you. But I do have an issue with songkick recommendations. It seems to believe I live in MN or WI. I live in Alabama. Atlanta and Birmingham are the only ci...

Casual Listener

I have spotify on every device I come in contact with through out my day. It's amazing, Thank you.   But I do have an issue with songkick recommendations. It seems to believe I live in MN or...

ruffadelic

Newbie

1201 Views

3 replies

1 likes

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My account has been disabled but Spotify are still charging me

Hi there, I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help. I was informed that my premium account has been disabled, but Spotify are still charging ...

Casual Listener

Hi there,   I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help.   I was informed t...

Peter__

Community Legend

1141 Views

6 replies

0 likes

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Solved!! Can't seem to connect with Facebook

Hey all, I'm having some issues connecting my account to Facebook! I have checked preferences > social network and that seems fine, I can also find Spotify in my apps section in my Facebook account but in my desktop application, my nickname is still ...

Casual Listener

Hey all,   I'm having some issues connecting my account to Facebook! I have checked preferences > social network and that seems fine, I can also find Spotify in my apps section in my Face...

Peter__

Community Legend

1524 Views

11 replies

0 likes

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  • 0 likes