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'We are currently not able to redeem this code'

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to be a similar (but different!) problem to some othe...

Newbie

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to...

Peter__

Community Legend

1743 Views

8 replies

0 likes

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Solved!! I need to logout from all of my devices!

My friend is using my Spotify without my permission, we live far away from each other and he doesn't want to log out! HELP!

Casual Listener

My friend is using my Spotify without my permission, we live far away from each other and he doesn't want to log out! HELP! 

Joe

Community Legend

1268 Views

5 replies

0 likes

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Spotify won't let me log in

I get emails saying your trial has ended, would you like 30 days free? I click yes. It directs me to safari, which I click 'try premium for free' button. I then start to sign in with spotify user details, because I don't have Facebook.. I put in my d...

Newbie

I get emails saying your trial has ended, would you like 30 days free? I click yes. It directs me to safari, which I click 'try premium for free' button. I then start to sign in with spotify user det...

Peter__

Community Legend

896 Views

3 replies

0 likes

Login
Other
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Deleted my playlist on spotify..

I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again Anyway this can be done?_sotfjes_

Newbie

I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again 😛 Anyway this can be done? _sotfjes_

Peter__

Community Legend

888 Views

8 replies

0 likes

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Solved!! Two active Spotify premium accounts

I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there a way I can merge these accounts or something?

Visitor

I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there...

Peter__

Community Legend

1766 Views

6 replies

0 likes

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Solved!! Duplicate??

My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett. I have tryed to have you send me and email response with new password but nothing has been received.Pleas...

Newbie

My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett.  I have tryed to have you send me and email respo...

Peter__

Community Legend

1450 Views

11 replies

0 likes

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Resetting password doesn't work!

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through facebook etc - nothing works) and now I´ve stopped pay...

Visitor

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through fac...

Peter__

Community Legend

1017 Views

7 replies

0 likes

Account
Login
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Superuser Contribution Why do some accounts have time limits?

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time or play limit. None of us pay, or have paid, and I'...

Casual Listener

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time ...

Peter__

Community Legend

37339 Views

31 replies

1 likes

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Seperate facebook from spotify?! HELP.

Im trying to delete my facebook account but can't do it because of Spotify.Is there a way for me to have spotify and not facebook?I'm paying for this **uh-oh** after all.

Visitor

Im trying to delete my facebook account but can't do it because of Spotify. Is there a way for me to have spotify and not facebook? I'm paying for this **uh-oh** after all.

badsines

Casual Listener

669 Views

4 replies

0 likes

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can't find Social network settings to check Facebook connection

I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same as the one I use for facebook access. I'm trying t...

Newbie

I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same...

Peter__

Community Legend

1571 Views

5 replies

0 likes

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Solved!! Log out of all devices?

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

Casual Listener

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

Peter__

Community Legend

18816 Views

6 replies

14 likes

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Solved!! Lost playlists, followers and everything!

I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium account. Thanks for your help

Casual Listener

I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium accou...

Joe

Community Legend

2716 Views

4 replies

0 likes

Mac
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Solved!! Gifting Spotify in the US—how??

Hello! Does anyone know of a work-around for gifting spotify in the US? I would like to send an account upgrade to an existing user, but apparently thats not possible in the US?? Can someone help me out with this? Thanks! Cheers,Alex

Casual Listener

Hello!   Does anyone know of a work-around for gifting spotify in the US? I would like to send an account upgrade to an existing user, but apparently thats not possible in the US?? Can someone...

Peter__

Community Legend

2570 Views

8 replies

1 likes

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Solved!! Logging in with my spotify account

When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?

Casual Listener

When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?

Joe

Community Legend

1742 Views

11 replies

0 likes

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wont work on my iphone5

upgraded to Spotify Premium and can not play any playlists on my phone in offline mode and I still get the adds when on my computer. please help I need this play list for tonight!

Newbie

upgraded to Spotify Premium and can not play any playlists on my phone in offline mode and I still get the adds when on my computer. please help I need this play list for tonight!

Greg

Roadie

953 Views

8 replies

0 likes

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Pay as you go premium subscription?

I'm reluctant to subscribe to a monthy subscription of Spotify even if I can cancel it. Is there a way to top up a few months at a time rather than money being taken from my account each month?

Newbie

I'm reluctant to subscribe to a monthy subscription of Spotify even if I can cancel it. Is there a way to top up a few months at a time rather than money being taken from my account each month? 

Peter__

Community Legend

2892 Views

6 replies

1 likes

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Solved!! All payment methods are failing.

I'm trying to sign up for the 30 day Premium trial. I've tried VISA and Paypal payment methods and it keeps saying Payment failed. I've tried several times. I've also used both these payment methods on several other online services and they work.

Regular

I'm trying to sign up for the 30 day Premium trial.  I've tried VISA and Paypal payment methods and it keeps saying Payment failed.  I've tried several times.  I've also used both thes...

twtiii

Casual Listener

1905 Views

8 replies

0 likes

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Cannot sync 3 devices!

I want to sync my playlists offline with three devices. 1)windows 2)ipad 3)blackberry. But I cant, when i try to log in my windows or ipad, the spotify says the devices is withdrawn from offline and deletes my playlists! I have just reset my devices ...

Regular

I want to sync my playlists offline with three devices. 1)windows 2)ipad 3)blackberry. But I cant, when i try to log in my windows or ipad, the spotify says the devices is withdrawn from offline and ...

Alejin

Newbie

1159 Views

5 replies

0 likes

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It seems inpossible to get Spotify without a credit card for me..

I want to pay for Spotify in Belgium but I don't own a credit card. So I saw the paypall option, I loaded money onto my paypall account and when I wanted to pay, they forced me to enter credit card info.. So that wasn't possible for me so I had to lo...

Casual Listener

I want to pay for Spotify in Belgium but I don't own a credit card. So I saw the paypall option, I loaded money onto my paypall account and when I wanted to pay, they forced me to enter credit card i...

Peter__

Community Legend

1348 Views

8 replies

0 likes

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Solved!! sonos password

Hi I am trying to get a password so I can use sonos. I have clicked the box to ask for a password multiple times and not got one. It has now been around 24 hours since I tried. I have also tried to contact support who are rubbish. FIrst one sent me t...

Casual Listener

Hi I am trying to get a password so I can use sonos. I have clicked the box to ask for a password multiple times and not got one. It has now been around 24 hours since I tried. I have also tried to c...

Joe

Community Legend

2158 Views

10 replies

1 likes

  • 2158 Views
  • 10 replies
  • 1 likes