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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780601 Views

18 replies

29 likes

  • 780601 Views
  • 18 replies
  • 29 likes

Solved!! Compromised credit card!

Hello! My credit card has been compromised and someone has been using it on Spotify. My credit card has been charged 9.99 twice for two months. I have already sent a contact form to Spotify twice, where they told me to go to community and seek help h...

Casual Listener

Hello! My credit card has been compromised and someone has been using it on Spotify. My credit card has been charged 9.99 twice for two months. I have already sent a contact form to Spotify twice, wh...

Robbie

Spotify Legend

856 Views

4 replies

0 likes

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This feature is currently unavailable. Please try again later

I've been trying to upgrade my account from Unlimited to Premium for the last 3 days and all a get is this: This feature is currently unavailable. Please try again later When is later? Regard Emmi

Casual Listener

I've been trying to upgrade my account from Unlimited to Premium for the last 3 days and all a get is this:   This feature is currently unavailable. Please try again later   When is...

Peter__

Community Legend

3003 Views

5 replies

0 likes

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Solved!! "Sofort-Dauerauftrag" is not available anymore (Germany)

Hi there, a few weeks ago Spotify offered the possibility to buy Spotify Premium with "Sofort-Dauerauftrag" (Germany). Is there a reason why I can't use this option anymore to buy Spotify Premium? I can only choose between VISA/Mastercard, AmericanEx...

Visitor

Hi there,   a few weeks ago Spotify offered the possibility to buy Spotify Premium with "Sofort-Dauerauftrag" (Germany). Is there a reason why I can't use this option anymore to buy Spo...

multikev

Gig Goer

2194 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

I've deactivated my facebook so now can't log in to spotify?!?!

it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it? i do not want a facebook account anymore, how do I still use spotify without reactivating facebook?! Help please!!!

Casual Listener

it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it?   i do not want a facebook account anymore, how do I still use spo...

Peter__

Community Legend

1938 Views

5 replies

0 likes

  • 1938 Views
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need to logout everyone from my spotify!

My old friend is using my Spotify and won't sign out. Can you please deactivate my accounts. Thank you.

Casual Listener

My old friend is using my Spotify and won't sign out.  Can you please deactivate my accounts.  Thank you.

Joe

Community Legend

642 Views

4 replies

0 likes

  • 642 Views
  • 4 replies
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'We are currently not able to redeem this code'

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to be a similar (but different!) problem to some othe...

Newbie

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to...

Peter__

Community Legend

1346 Views

8 replies

0 likes

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  • 8 replies
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Solved!! I need to logout from all of my devices!

My friend is using my Spotify without my permission, we live far away from each other and he doesn't want to log out! HELP!

Casual Listener

My friend is using my Spotify without my permission, we live far away from each other and he doesn't want to log out! HELP! 

Joe

Community Legend

1079 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify won't let me log in

I get emails saying your trial has ended, would you like 30 days free? I click yes. It directs me to safari, which I click 'try premium for free' button. I then start to sign in with spotify user details, because I don't have Facebook.. I put in my d...

Newbie

I get emails saying your trial has ended, would you like 30 days free? I click yes. It directs me to safari, which I click 'try premium for free' button. I then start to sign in with spotify user det...

Peter__

Community Legend

820 Views

3 replies

0 likes

Login
Other
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  • 3 replies
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Deleted my playlist on spotify..

I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again Anyway this can be done?_sotfjes_

Newbie

I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again 😛 Anyway this can be done? _sotfjes_

Peter__

Community Legend

605 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Two active Spotify premium accounts

I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there a way I can merge these accounts or something?

Visitor

I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there...

Peter__

Community Legend

1605 Views

6 replies

0 likes

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Solved!! Duplicate??

My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett. I have tryed to have you send me and email response with new password but nothing has been received.Pleas...

Newbie

My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett.  I have tryed to have you send me and email respo...

Peter__

Community Legend

1140 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Resetting password doesn't work!

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through facebook etc - nothing works) and now I´ve stopped pay...

Visitor

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through fac...

Peter__

Community Legend

861 Views

7 replies

0 likes

Account
Login
  • 861 Views
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Superuser Contribution Why do some accounts have time limits?

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time or play limit. None of us pay, or have paid, and I'...

Casual Listener

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time ...

Peter__

Community Legend

33923 Views

31 replies

0 likes

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  • 31 replies
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Seperate facebook from spotify?! HELP.

Im trying to delete my facebook account but can't do it because of Spotify.Is there a way for me to have spotify and not facebook?I'm paying for this **uh-oh** after all.

Visitor

Im trying to delete my facebook account but can't do it because of Spotify. Is there a way for me to have spotify and not facebook? I'm paying for this **uh-oh** after all.

badsines

Casual Listener

533 Views

4 replies

0 likes

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can't find Social network settings to check Facebook connection

I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same as the one I use for facebook access. I'm trying t...

Newbie

I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same...

Peter__

Community Legend

1386 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Log out of all devices?

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

Casual Listener

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

Peter__

Community Legend

18557 Views

6 replies

14 likes

  • 18557 Views
  • 6 replies
  • 14 likes

Solved!! Lost playlists, followers and everything!

I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium account. Thanks for your help

Casual Listener

I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium accou...

Joe

Community Legend

2545 Views

4 replies

0 likes

Mac
  • 2545 Views
  • 4 replies
  • 0 likes

Solved!! Gifting Spotify in the US—how??

Hello! Does anyone know of a work-around for gifting spotify in the US? I would like to send an account upgrade to an existing user, but apparently thats not possible in the US?? Can someone help me out with this? Thanks! Cheers,Alex

Casual Listener

Hello!   Does anyone know of a work-around for gifting spotify in the US? I would like to send an account upgrade to an existing user, but apparently thats not possible in the US?? Can someone...

Peter__

Community Legend

2327 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Solved!! Logging in with my spotify account

When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?

Casual Listener

When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?

Joe

Community Legend

1431 Views

11 replies

0 likes

  • 1431 Views
  • 11 replies
  • 0 likes

wont work on my iphone5

upgraded to Spotify Premium and can not play any playlists on my phone in offline mode and I still get the adds when on my computer. please help I need this play list for tonight!

Newbie

upgraded to Spotify Premium and can not play any playlists on my phone in offline mode and I still get the adds when on my computer. please help I need this play list for tonight!

Greg

Roadie

731 Views

8 replies

0 likes

  • 731 Views
  • 8 replies
  • 0 likes