Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,I couldn't find it on google so I came here with my question which
is, Where can I see all of the devices that are logged in on my account,
if atleast there is such a thing because I can't find it.Thanks
Hello! My credit card has been compromised and someone has been using it
on Spotify. My credit card has been charged 9.99 twice for two months. I
have already sent a contact form to Spotify twice, where they told me to
go to community and seek help h...
Hello! My credit card has been compromised and someone has been using it on Spotify. My credit card has been charged 9.99 twice for two months. I have already sent a contact form to Spotify twice, wh...
I've been trying to upgrade my account from Unlimited to Premium for the
last 3 days and all a get is this: This feature is currently
unavailable. Please try again later When is later? Regard Emmi
I've been trying to upgrade my account from Unlimited to Premium for the last 3 days and all a get is this:
This feature is currently unavailable. Please try again later
When is...
Hi there, a few weeks ago Spotify offered the possibility to buy Spotify
Premium with "Sofort-Dauerauftrag" (Germany). Is there a reason why I
can't use this option anymore to buy Spotify Premium? I can only choose
between VISA/Mastercard, AmericanEx...
Hi there,
a few weeks ago Spotify offered the possibility to buy Spotify Premium with "Sofort-Dauerauftrag" (Germany). Is there a reason why I can't use this option anymore to buy Spo...
it just reactivates whenever I log in. I have the premium account so
there should really be a facility to log in with out it? i do not want a
facebook account anymore, how do I still use spotify without
reactivating facebook?! Help please!!!
it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it? i do not want a facebook account anymore, how do I still use spo...
I recently purchased a spotify card but when trying to redeem I get the
following error code 'We are currently not able to redeem this code'
which doesnt seem to be explained on the FAQs and seems to be a similar
(but different!) problem to some othe...
I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to...
I get emails saying your trial has ended, would you like 30 days free? I
click yes. It directs me to safari, which I click 'try premium for free'
button. I then start to sign in with spotify user details, because I
don't have Facebook.. I put in my d...
I get emails saying your trial has ended, would you like 30 days free? I click yes. It directs me to safari, which I click 'try premium for free' button. I then start to sign in with spotify user det...
I have two Spotify accounts (one from before the Facebook-intergration
and one after) and through a misunderstanding I started paying for both
of them. I didn't discover this until just now. Is there a way I can
merge these accounts or something?
I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there...
My playlists are gone, but i suspect that i have the same problem as
many others, a duplicate account. Orignal my account was opened as
jonpett. I have tryed to have you send me and email response with new
password but nothing has been received.Pleas...
My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett. I have tryed to have you send me and email respo...
Need help to reset my password for my ordinary account. Tried severel
times (about 15- 20 times including uninstalling, reinstalling,
restarting computer, emailing your office, connecting through facebook
etc - nothing works) and now I´ve stopped pay...
Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through fac...
Two of my friends and I use the free version of spotify. Except my
account has a 10 hour limit per month or something, and can only listen
to each song 5 times whereas my friends don't have the time or play
limit. None of us pay, or have paid, and I'...
Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time ...
Im trying to delete my facebook account but can't do it because of
Spotify.Is there a way for me to have spotify and not facebook?I'm
paying for this **uh-oh** after all.
Im trying to delete my facebook account but can't do it because of Spotify. Is there a way for me to have spotify and not facebook? I'm paying for this **uh-oh** after all.
I've lost all my playlists since updating my email address directly on
my spotify account page today. I no longer have access to the old email
address so changed it to my most used- which is the same as the one I
use for facebook access. I'm trying t...
I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same...
I tried to disconnect from facebook in preferences and now suddenly all
my playlists, followers and everything has vanished. Its as if my
accounts been reset. I'm on Mac Lion and have a premium account. Thanks
for your help
I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium accou...
Hello! Does anyone know of a work-around for gifting spotify in the US?
I would like to send an account upgrade to an existing user, but
apparently thats not possible in the US?? Can someone help me out with
this? Thanks! Cheers,Alex
Hello! Does anyone know of a work-around for gifting spotify in the US? I would like to send an account upgrade to an existing user, but apparently thats not possible in the US?? Can someone...
When I try to log in via my spotify account it just keeps saying that my
password or account name is incorrect, but it isn't or else I wouldn't
be able to log in online. What should I do?
When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?
upgraded to Spotify Premium and can not play any playlists on my phone
in offline mode and I still get the adds when on my computer. please
help I need this play list for tonight!
upgraded to Spotify Premium and can not play any playlists on my phone in offline mode and I still get the adds when on my computer. please help I need this play list for tonight!