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Billed Twice please help

I just got my first spotify charge on my credit card and I was charged twice I know I only have one account because I never made a second one. I contacted spotify via email and waiting for their response. Can you guys please take care of this for me?...

Visitor

I just got my first spotify charge on my credit card and I was charged twice 😞 I know I only have one account because I never made a second one. I contacted spotify via email and waiting for their r...

Joe

Community Legend

428 Views

3 replies

0 likes

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recuperar listas perdidas

cambie de usuario en mi ordenador y cuando quise regresar al mio antiguo todas las listas se habian borrado, es decir, esta vacio completamente y nose como recuperarlas. El caso es que mi antiguo usuario sigue apareciendo en spotify con mis listas pe...

Newbie

cambie de usuario en mi ordenador y cuando quise regresar al mio antiguo todas las listas se habian borrado, es decir, esta vacio completamente y nose como recuperarlas. El caso es que mi antiguo usu...

user-removed

Not applicable

695 Views

4 replies

0 likes

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Error 101

I've had a premium spotify account for several years now and I've never had anything annoying happening before. Could anyone, please without asking me what I've tried so far, tell me how I can access spotify. This problem ("error 101") has appearentl...

Newbie

I've had a premium spotify account for several years now and I've never had anything annoying happening before.   Could anyone, please without asking me what I've tried so far, tell me how I...

Peter__

Community Legend

1343 Views

6 replies

0 likes

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Cancel sub

I have been trying to canceled my Spotify for the last 3 day but the facebook login hasnt been working. It just renewed and I want to cancel it.

Newbie

I have been trying to canceled my Spotify for the last 3 day but the facebook login hasnt been working. It just renewed and I want to cancel it.

Adam

Roadie

634 Views

3 replies

0 likes

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deactivated FB but cant hear music

How do I disable the connection with Facebook?I want to deactivate my facebook, but still be able to hear my own music from my account.. Any help on this is appreciated.

Visitor

How do I disable the connection with Facebook? I want to deactivate my facebook, but still be able to hear my own music from my account..    Any help on this is appreciated.

Peter__

Community Legend

734 Views

5 replies

0 likes

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Online radio

Hi I was just wondering if it was possible to creat an online radio station using music streamed from spotify? Thanks, Andrew

Regular

Hi I was just wondering if it was possible to creat an online radio station using music streamed from spotify?   Thanks,   Andrew

Peter__

Community Legend

2695 Views

6 replies

0 likes

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At least 30% of greek music GONE!

Hi, this morning I just discovered that a lot of greek tracks were missing from my playlists. And I mean a LOT! Many albums are completely grayed out and others partially. What is going on? Your greek library was already pretty lacking, but now it's ...

Casual Listener

Hi, this morning I just discovered that a lot of greek tracks were missing from my playlists. And I mean a LOT! Many albums are completely grayed out and others partially. What is going on? Your ...

moster67

Regular

2323 Views

9 replies

0 likes

Premium
  • 2323 Views
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pass

I don't no my pass !..

Newbie

I don't no my pass !..

Peter__

Community Legend

757 Views

4 replies

0 likes

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Solved!! Can't cancel premium subscription

Hi, I bought a Spotify premium subscription for my ex-girlfriend in June, but we are no longer dating and she is not responding to my emails. The subscription is being paid from my PayPal. I can't cancel it, because I do not have access to her Spotif...

Regular

Hi,   I bought a Spotify premium subscription for my ex-girlfriend in June, but we are no longer dating and she is not responding to my emails. The subscription is being paid from my PayPal....

Peter__

Community Legend

1389 Views

5 replies

0 likes

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Solved!! Choosed wrong option

Hi, finally downloaded app to android but choosed the wrong option getting the info that I have a 48 h trial (?) I do have an account-what will happend to this after 48 h? I did use my normal log in. will it be shut down, or can I do something? thank...

Casual Listener

Hi, finally downloaded app to android but choosed the wrong option getting the info that I have a 48 h trial (?)   I do have an account-what will happend to this after 48 h? I did use my n...

Peter__

Community Legend

1857 Views

15 replies

0 likes

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WAIT how long could i keep them?

ya im using the 48 hour trial i was wondering once the is over will i lose ALL MY MUSIC UNLESS I pay? (which i can't afford) all i need is a yes or no answer cuz i worked trying 2 find the music i wanted and i don't want 2 pay cuz i can't

Newbie

ya im using the 48 hour trial i was wondering once the is over will i lose ALL MY MUSIC UNLESS I pay? (which i can't afford) all i need is a yes or no answer cuz i worked trying 2 find the music i wa...

Peter__

Community Legend

44130 Views

11 replies

0 likes

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Solved!! Have had spotify premium for two months, still have advertising?

I have been paying for Spotify Premium for two months now and I still have advertisments when I listen on my computer. I am able to access my mobile spotify app, but the playlists do not sync. What could be the problem? -Kelsey

Newbie

I have been paying for Spotify Premium for two months now and I still have advertisments when I listen on my computer. I am able to access my mobile spotify app, but the playlists do not sync. What c...

Aevarine

Casual Listener

1445 Views

12 replies

0 likes

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Solved!! Manual password reset needed

Hi, I need help with a password reset. The password reset button does not work. I do not get an email. I wrote an email to support and received an case ID back: 00711286 and already replied to the no-reply message. Thanks

Newbie

Hi,   I need help with a password reset. The password reset button does not work. I do not get an email. I wrote an email to support and received an case ID back: 00711286 and already repl...

LindadeH

Casual Listener

3244 Views

29 replies

0 likes

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Solved!! How many devices can you use?

I'm curious if i get the Premium service if i can log on (from a mobile device) and my kids too or do they have to have a separate account?

Casual Listener

I'm curious if i get the Premium service if i can log on (from a mobile device) and my kids too or do they have to have a separate account?

Peter__

Community Legend

93174 Views

4 replies

0 likes

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Solved!! Compromised credit card!

Hello! My credit card has been compromised and someone has been using it on Spotify. My credit card has been charged 9.99 twice for two months. I have already sent a contact form to Spotify twice, where they told me to go to community and seek help h...

Casual Listener

Hello! My credit card has been compromised and someone has been using it on Spotify. My credit card has been charged 9.99 twice for two months. I have already sent a contact form to Spotify twice, wh...

Robbie

Spotify Legend

1075 Views

4 replies

0 likes

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This feature is currently unavailable. Please try again later

I've been trying to upgrade my account from Unlimited to Premium for the last 3 days and all a get is this: This feature is currently unavailable. Please try again later When is later? Regard Emmi

Casual Listener

I've been trying to upgrade my account from Unlimited to Premium for the last 3 days and all a get is this:   This feature is currently unavailable. Please try again later   When is...

Peter__

Community Legend

3222 Views

5 replies

0 likes

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Solved!! "Sofort-Dauerauftrag" is not available anymore (Germany)

Hi there, a few weeks ago Spotify offered the possibility to buy Spotify Premium with "Sofort-Dauerauftrag" (Germany). Is there a reason why I can't use this option anymore to buy Spotify Premium? I can only choose between VISA/Mastercard, AmericanEx...

Visitor

Hi there,   a few weeks ago Spotify offered the possibility to buy Spotify Premium with "Sofort-Dauerauftrag" (Germany). Is there a reason why I can't use this option anymore to buy Spo...

multikev

Gig Goer

2530 Views

5 replies

1 likes

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I've deactivated my facebook so now can't log in to spotify?!?!

it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it? i do not want a facebook account anymore, how do I still use spotify without reactivating facebook?! Help please!!!

Casual Listener

it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it?   i do not want a facebook account anymore, how do I still use spo...

Peter__

Community Legend

2102 Views

5 replies

0 likes

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need to logout everyone from my spotify!

My old friend is using my Spotify and won't sign out. Can you please deactivate my accounts. Thank you.

Casual Listener

My old friend is using my Spotify and won't sign out.  Can you please deactivate my accounts.  Thank you.

Joe

Community Legend

793 Views

4 replies

0 likes

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'We are currently not able to redeem this code'

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to be a similar (but different!) problem to some othe...

Newbie

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to...

Peter__

Community Legend

1936 Views

8 replies

0 likes

  • 1936 Views
  • 8 replies
  • 0 likes