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Account Hacked.. Email Reset?

My account was somehow hacked and my email account no longer matches my facebook login credentials. I therefore can't change my email bc I don't know my existing password and the reset password functionality sends an email to someone else's acocunt. ...

Newbie

My account was somehow hacked and my email account no longer matches my facebook login credentials. I therefore can't change my email bc I don't know my existing password and the reset password funct...

Peter__

Community Legend

615 Views

3 replies

0 likes

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Log out of all locations?

I have a few people that I logged into spotify on, such as an iPad and a phone, but I don't want them to be able to just use my account. Could I be logged out of all locations, if possible?

Regular

I have a few people that I logged into spotify on, such as an iPad and a phone, but I don't want them to be able to just use my account. Could I be logged out of all locations, if possible?

Peter__

Community Legend

2319 Views

4 replies

1 likes

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Broken music files!

I want to report some broken files, or i would rather say a full album wich is bad/missing. It's the album "Angel Station" of Manfred Mann's Earth Band (http://open.spotify.com/album/6DT5JG1UEXCdpvfAw7NwTt). Does anybody know where to report it?

Gig Goer

I want to report some broken files, or i would rather say a full album wich is bad/missing.  It's the album "Angel Station" of Manfred Mann's Earth Band ( http://open.spotify.com/album/6DT5JG1...

Peter__

Community Legend

1034 Views

4 replies

0 likes

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accidentally synced facebook with wrong account- unsynced it and now I can't log in

I accidentally synced my Facebook to my dad's account, and when I deactivated it, my own facebook account seems to have been erased. It gives me an option to log in with my username after I log in with facebook, but I don't remember what it is, so I ...

Newbie

I accidentally synced my Facebook to my dad's account, and when I deactivated it, my own facebook account seems to have been erased. It gives me an option to log in with my username after I log in wi...

Peter__

Community Legend

744 Views

3 replies

0 likes

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Solved!! Unlimited to premuim

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I was on my phone. It told me I could switch to premui...

Casual Listener

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I w...

Peter__

Community Legend

3533 Views

9 replies

0 likes

Help
Premium
support
Unlimited
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Solved!! Spotify Free no longer free?

Hi, I've been using Spotify for years, since it was in an early beta stage and I love it. Since I've been using it for a long time I've had an account where I can play unlimited amounts of hours without having to pay for a subscription (in other word...

Regular

Hi, I've been using Spotify for years, since it was in an early beta stage and I love it. Since I've been using it for a long time I've had an account where I can play unlimited amounts of hours with...

Peter__

Community Legend

11119 Views

15 replies

0 likes

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Spotify has kicked me out of my own account

Suddenly, Spotify doesn't recognize my account and says my 'trial subscription' is ending in a couple of days. And, none of my saved tracks are there. I've been a premium member for about 10 months, and I last paid my $9.99 subscription on April 30th...

Visitor

Suddenly, Spotify doesn't recognize my account and says my 'trial subscription' is ending in a couple of days. And, none of my saved tracks are there. I've been a premium member for about 10 months, ...

user-removed

Not applicable

2416 Views

17 replies

0 likes

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Solved!! 10h limit doesn't work properly

Heyho, I don't know if this is the right section to post, but my english isn't that good so I will give it a try:D I have a standart Spotify account, so my music limit is set at 10 hours. But i haven't been using Spotify since 3 days or something (on...

Casual Listener

Heyho, I don't know if this is the right section to post, but my english isn't that good so I will give it a try:D   I have a standart Spotify account, so my music limit is set at 10 hours. ...

Peter__

Community Legend

1285 Views

7 replies

0 likes

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Solved!! No Minutes Left - Nothing Playing!

There's now a red bar at the top of my Spotify saying I have no minutes left. I presumed this was some kind of daily listening limit, but today it is still showing as no minutes left.

Music Fan

There's now a red bar at the top of my Spotify saying I have no minutes left. I presumed this was some kind of daily listening limit, but today it is still showing as no minutes left.

Peter__

Community Legend

16982 Views

30 replies

2 likes

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FaceBook: Why I canceled Spotify

Dear Spotify Team, I started a Premium subscription so that I and my family could stream to mobile devices during a road-trip. I do not have a FaceBook account, but my wife does. When I first started my Spotify account, it was started with just a use...

Visitor

Dear Spotify Team,   I started a Premium subscription so that I and my family could stream to mobile devices during a road-trip.  I do not have a FaceBook account, but my wife does. ...

Peter__

Community Legend

1388 Views

12 replies

0 likes

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I-Deal payment

I got a question. Is there a possibility to pay Spotify with i-deal? Don't know if this is and international way to pay, but i use it a lot! Can anybody help me with this? I want a premium account instead of a few free hours in an week... Grtz Stijn!

Newbie

I got a question.   Is there a possibility to pay Spotify with i-deal? Don't know if this is and international way to pay, but i use it a lot!   Can anybody help me with this? I...

Peter__

Community Legend

480 Views

3 replies

0 likes

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Cant play itunes tracks though spotify

just downloaded spotify and i cant play my itunes tracks on spotify, when i double click them the speaker symbol shows to the left hand side o fthe track but wont play

Casual Listener

just downloaded spotify and i cant play my itunes tracks on spotify, when i double click them the speaker symbol shows to the left hand side o fthe track but wont play

Peter__

Community Legend

1445 Views

6 replies

0 likes

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e-cards are no longer available to USA customers

Hi, A suggestion... if the problem is the currency conversion so why Spotify simply does not offer e-cards in US$ at equivalent value in Euro?

Casual Listener

Hi, A suggestion... if the problem is the currency conversion so why Spotify simply does not offer e-cards in US$ at equivalent value in Euro?

Sam

Spotify

554 Views

2 replies

0 likes

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Solved!! why i can't buy e-card?

i'm trying to buy e-card and it saysSpotify Gift Cards are currently not available in your country.and i don't have another way to pay for spotify becuase my other payment method not working

Gig Goer

i'm trying to buy e-card and it says Spotify Gift Cards are currently not available in your country. and i don't have another way to pay for spotify becuase my other payment method not working

Sam

Spotify

2924 Views

14 replies

0 likes

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MY Spotify account

I was wondering if I am being charged per dowload. I have about 2000 songs, and I don't want to get a surprise bill for all these songs.. Also, these songs that I download, do they go to my computer? Will I be charged for them?? Will all these songs ...

Casual Listener

I was wondering if I am being charged per dowload. I have about 2000 songs, and I don't want to get a surprise bill for all these songs.. Also, these songs that I download, do they go to my computer?...

Sam

Spotify

2547 Views

9 replies

0 likes

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Follow list is empty

Hello,my follow list is empty and the loading wheel keeps spinning.Even when i follow new bands.Greetings

Newbie

Hello, my follow list is empty and the loading wheel keeps spinning. Even when i follow new bands. Greetings

Joe

Community Legend

724 Views

3 replies

0 likes

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spotify says i need a premium account when i've just paid for one.

Hi there. This morning I paid for a premium account. I've received my confirmation of payment. Every time I try to play a song it keeps saying I need to set up a premium account. Can you help please? Cheers.

Newbie

Hi there. This morning I paid for a premium account. I've received my confirmation of payment. Every time I try to play a song it keeps saying I need to set up a premium account. Can you help please?...

user-removed

Not applicable

475 Views

3 replies

0 likes

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Solved!! Artist Bio mistake

Hi everyone, first let me apologize for posting this here but there seem to be no "bug" or "error report" section on this forum (might be a good idea btw). On the page of the french band "Luke" (all the titles and music are right) you have the pictur...

Casual Listener

Hi everyone, first let me apologize for posting this here but there seem to be no "bug" or "error report" section on this forum (might be a good idea btw).   On the page of the french band "Lu...

Peter__

Community Legend

3936 Views

14 replies

0 likes

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Playlist Recovery

Hey Somehow i managed to delete my playlist that i work on for weeks.. the playlist name was : Everything it would be fantastic if i could get it back.. Thanks Oisin McHugh

Newbie

Hey    Somehow i managed to delete my playlist that i work on for weeks..    the playlist name was : Everything    it would be fantastic if i could get it ba...

Peter__

Community Legend

646 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes