Buy Music
Hi, I don't see a Buy Music option in my spotify premium account. Can you please help with that
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Start a topicHi, I don't see a Buy Music option in my spotify premium account. Can you please help with that
Casual Listener
Hi, I don't see a Buy Music option in my spotify premium account. Can you please help with that
Peter__
Community Legend
2066 Views
6 replies
0 likes
I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business **bleep**s up with someone's credit card information this often? Not t...
Newbie
I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business *...
Petya
Community Legend
3241 Views
40 replies
0 likes
Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.
Newbie
Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.
Peter__
Community Legend
446 Views
1 replies
0 likes
Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But when I click in the upper right corner, the download ...
Music Fan
Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But wh...
Peter__
Community Legend
426 Views
1 replies
0 likes
songs are playing but no sound
Newbie
songs are playing but no sound
Peter__
Community Legend
391 Views
1 replies
0 likes
Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? Or will it at least be possible at some point in the...
Music Fan
Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? O...
neo-x
Community Legend
1053 Views
4 replies
0 likes
Hello I have been having two spotify accounts for a while now and it annoys me. first i had a free user. Then i used an offer by my telephone company to get half a year of free premium. the y ahd to create a new account for this because they could no...
Casual Listener
Hello I have been having two spotify accounts for a while now and it annoys me. first i had a free user. Then i used an offer by my telephone company to get half a year of free premium. th...
Peter__
Community Legend
742 Views
6 replies
0 likes
As I am fairly new to this great new world of music streaming, I have a question that I would like to make it "folder in folder"... like if I have an artist as folder name, then I would like to add this artist albums etc. as folders underneath the ar...
Casual Listener
As I am fairly new to this great new world of music streaming, I have a question that I would like to make it "folder in folder"... like if I have an artist as folder name, then I would like to add t...
Millerbiller
Casual Listener
1017 Views
7 replies
0 likes
I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP
Newbie
I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP
Peter__
Community Legend
342 Views
1 replies
0 likes
er staat in mijn spotify dat ik nog maar 0 minuten over heb en dus niet meer kan luisteren hoe kan dit?
Visitor
er staat in mijn spotify dat ik nog maar 0 minuten over heb en dus niet meer kan luisteren hoe kan dit?
cootjes
Newbie
3192 Views
6 replies
0 likes
right so im checking my bank account today to find a statement for £9.99 from my visa through paypal????? i dont even use paypal now (deleted my account a good few months ago!) and iv checked the settings on spotify and it does NOT have any payment o...
Casual Listener
right so im checking my bank account today to find a statement for £9.99 from my visa through paypal????? i dont even use paypal now (deleted my account a good few months ago!) and iv checked...
Sam
Spotify
1648 Views
6 replies
0 likes
I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed. Is there a way of switching on a "You have already purchased this track" notification? I have purchase...
Casual Listener
I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed. Is there a way of switching on a "Y...
Peter__
Community Legend
402 Views
3 replies
0 likes
Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected). Can u check if there is another accounted connect...
Newbie
Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected)...
Peter__
Community Legend
283 Views
1 replies
0 likes
I subscribed a couple of months ago but whenever I look for albums or artists it continues to say I need to subscribe. I don't understand why this is. I feel like I should be credited for those two months I did not receive service. I can clearly see ...
Casual Listener
I subscribed a couple of months ago but whenever I look for albums or artists it continues to say I need to subscribe. I don't understand why this is. I feel like I should be credited for those two m...
Peter__
Community Legend
643 Views
7 replies
0 likes
Hi, For the last few months I have had the spotify unlimted subscription but now I am in 6th form I brought a NUS card. So when my month of spotify unlimited finished i stopped it by removing my payment information because i wanted the premium for a ...
Newbie
Hi, For the last few months I have had the spotify unlimted subscription but now I am in 6th form I brought a NUS card. So when my month of spotify unlimited finished i stopped it by removing my paym...
yohss
Regular
610 Views
4 replies
0 likes
I used the correct Facebook password, but it says there is an error 101. It mentions firewall. The program worked at the first download, but is now "disfunctioning" How do I solve this problem? Thanks!
Casual Listener
I used the correct Facebook password, but it says there is an error 101. It mentions firewall. The program worked at the first download, but is now "disfunctioning" How do I solve this problem? Thank...
meahtenoha
Spotify
500 Views
3 replies
0 likes
Hello, I always assumed that the tracks that are playable in Spotify are related to your location. Some tracks you can play in the UK, but not in The Netherlands. Has something to do with contract with label companies. I can understand that. Now I wa...
Casual Listener
Hello, I always assumed that the tracks that are playable in Spotify are related to your location. Some tracks you can play in the UK, but not in The Netherlands. Has something to do with contract ...
RonaldP
Casual Listener
813 Views
6 replies
0 likes
Hi, folks. I've seen some topics about playlists disappearing but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billing system and I'm afraid to mess it all up. To add up I have no...
Newbie
Hi, folks. I've seen some topics about playlists disappearing but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billin...
Sam
Spotify
219 Views
1 replies
0 likes
HeyMy spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time happening and only way i could get premium was to start...
Casual Listener
Hey My spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time ha...
Joe
Community Legend
13868 Views
14 replies
0 likes
This is getting ridiculous. I've tried the contact form numerous times, but only get a standard no-reply response with no answer to my problem. I've been paying for premium service for months, yet my account still says that I'm a Free user. I can not...
Newbie
This is getting ridiculous. I've tried the contact form numerous times, but only get a standard no-reply response with no answer to my problem. I've been paying for premium service for mo...
Jude
Spotify Legend
236 Views
1 replies
0 likes