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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780395 Views

18 replies

29 likes

  • 780395 Views
  • 18 replies
  • 29 likes

Solved!! New month, still no new 10 hours

I reached my 10 hour limit on Spotify last month, but now a new month has started and I still can't listen to any music, because it still says I've reached the limit. How can I reset it again?

Newbie

I reached my 10 hour limit on Spotify last month, but now a new month has started and I still can't listen to any music, because it still says I've reached the limit. How can I reset it again?

Peter__

Community Legend

1993 Views

10 replies

2 likes

  • 1993 Views
  • 10 replies
  • 2 likes

Solved!! Spotify won´t recognize I´m a unlimited suscripter

Hello, I´m trying to use Spotify but it does not recognize that I bought an unlimited suscription. When I check it on my profile everything seems to be fine but when I´m using the program it still plays commercial and I´m still seeing the advertising...

Regular

Hello, I´m trying to use Spotify but it does not recognize that I bought an unlimited suscription. When I check it on my profile everything seems to be fine but when I´m using the program it stil...

Peter__

Community Legend

4034 Views

28 replies

0 likes

  • 4034 Views
  • 28 replies
  • 0 likes

Solved!! Playlist undelete?

I meant to "delete downloaded files" on my phone but hit "delete playlist" Is there an undelete feature? I spent a lot of time on it!

Casual Listener

I meant to "delete downloaded files" on my phone but hit "delete playlist" 😞   Is there an undelete feature? I spent a lot of time on it!

Peter__

Community Legend

1768 Views

3 replies

0 likes

  • 1768 Views
  • 3 replies
  • 0 likes

Spotify Birthday free trial

I heard on ad that to celebrate Spotify's birthday, i could get a 30 day free premium trial. When I tried to get it it said the offer wasn't available to me. Is that because I had a free trial when I first got on spotify?

Newbie

I heard on ad that to celebrate Spotify's birthday, i could get a 30 day free premium trial. When I tried to get it it said the offer wasn't available to me. Is that because I had a free trial when I...

TonyW

Music Fan

854 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

My account has been hacked

Hi, My account has been hacked. I've logged in to find all of my playlists, starred etc deleted. I can see the other person creating playlists for music I wouldn't listen to. But I can login in via my Facebook to this page but I can't reset my origin...

Casual Listener

Hi,   My account has been hacked.  I've logged in to find all of my playlists, starred etc deleted.  I can see the other person creating playlists for music I wouldn't listen to. &n...

Peter__

Community Legend

2255 Views

8 replies

0 likes

  • 2255 Views
  • 8 replies
  • 0 likes

Account Hacked.. Email Reset?

My account was somehow hacked and my email account no longer matches my facebook login credentials. I therefore can't change my email bc I don't know my existing password and the reset password functionality sends an email to someone else's acocunt. ...

Newbie

My account was somehow hacked and my email account no longer matches my facebook login credentials. I therefore can't change my email bc I don't know my existing password and the reset password funct...

Peter__

Community Legend

522 Views

3 replies

0 likes

  • 522 Views
  • 3 replies
  • 0 likes

Log out of all locations?

I have a few people that I logged into spotify on, such as an iPad and a phone, but I don't want them to be able to just use my account. Could I be logged out of all locations, if possible?

Regular

I have a few people that I logged into spotify on, such as an iPad and a phone, but I don't want them to be able to just use my account. Could I be logged out of all locations, if possible?

Peter__

Community Legend

2134 Views

4 replies

1 likes

  • 2134 Views
  • 4 replies
  • 1 likes

Broken music files!

I want to report some broken files, or i would rather say a full album wich is bad/missing. It's the album "Angel Station" of Manfred Mann's Earth Band (http://open.spotify.com/album/6DT5JG1UEXCdpvfAw7NwTt). Does anybody know where to report it?

Gig Goer

I want to report some broken files, or i would rather say a full album wich is bad/missing.  It's the album "Angel Station" of Manfred Mann's Earth Band ( http://open.spotify.com/album/6DT5JG1...

Peter__

Community Legend

954 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

accidentally synced facebook with wrong account- unsynced it and now I can't log in

I accidentally synced my Facebook to my dad's account, and when I deactivated it, my own facebook account seems to have been erased. It gives me an option to log in with my username after I log in with facebook, but I don't remember what it is, so I ...

Newbie

I accidentally synced my Facebook to my dad's account, and when I deactivated it, my own facebook account seems to have been erased. It gives me an option to log in with my username after I log in wi...

Peter__

Community Legend

667 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Unlimited to premuim

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I was on my phone. It told me I could switch to premui...

Casual Listener

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I w...

Peter__

Community Legend

3274 Views

9 replies

0 likes

Help
Premium
support
Unlimited
  • 3274 Views
  • 9 replies
  • 0 likes

Solved!! Spotify Free no longer free?

Hi, I've been using Spotify for years, since it was in an early beta stage and I love it. Since I've been using it for a long time I've had an account where I can play unlimited amounts of hours without having to pay for a subscription (in other word...

Regular

Hi, I've been using Spotify for years, since it was in an early beta stage and I love it. Since I've been using it for a long time I've had an account where I can play unlimited amounts of hours with...

Peter__

Community Legend

10568 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Spotify has kicked me out of my own account

Suddenly, Spotify doesn't recognize my account and says my 'trial subscription' is ending in a couple of days. And, none of my saved tracks are there. I've been a premium member for about 10 months, and I last paid my $9.99 subscription on April 30th...

Visitor

Suddenly, Spotify doesn't recognize my account and says my 'trial subscription' is ending in a couple of days. And, none of my saved tracks are there. I've been a premium member for about 10 months, ...

user-removed

Not applicable

1922 Views

17 replies

0 likes

  • 1922 Views
  • 17 replies
  • 0 likes

Solved!! 10h limit doesn't work properly

Heyho, I don't know if this is the right section to post, but my english isn't that good so I will give it a try:D I have a standart Spotify account, so my music limit is set at 10 hours. But i haven't been using Spotify since 3 days or something (on...

Casual Listener

Heyho, I don't know if this is the right section to post, but my english isn't that good so I will give it a try:D   I have a standart Spotify account, so my music limit is set at 10 hours. ...

Peter__

Community Legend

1071 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! No Minutes Left - Nothing Playing!

There's now a red bar at the top of my Spotify saying I have no minutes left. I presumed this was some kind of daily listening limit, but today it is still showing as no minutes left.

Music Fan

There's now a red bar at the top of my Spotify saying I have no minutes left. I presumed this was some kind of daily listening limit, but today it is still showing as no minutes left.

Peter__

Community Legend

16158 Views

30 replies

2 likes

  • 16158 Views
  • 30 replies
  • 2 likes

FaceBook: Why I canceled Spotify

Dear Spotify Team, I started a Premium subscription so that I and my family could stream to mobile devices during a road-trip. I do not have a FaceBook account, but my wife does. When I first started my Spotify account, it was started with just a use...

Visitor

Dear Spotify Team,   I started a Premium subscription so that I and my family could stream to mobile devices during a road-trip.  I do not have a FaceBook account, but my wife does. ...

Peter__

Community Legend

1114 Views

12 replies

0 likes

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  • 12 replies
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I-Deal payment

I got a question. Is there a possibility to pay Spotify with i-deal? Don't know if this is and international way to pay, but i use it a lot! Can anybody help me with this? I want a premium account instead of a few free hours in an week... Grtz Stijn!

Newbie

I got a question.   Is there a possibility to pay Spotify with i-deal? Don't know if this is and international way to pay, but i use it a lot!   Can anybody help me with this? I...

Peter__

Community Legend

373 Views

3 replies

0 likes

  • 373 Views
  • 3 replies
  • 0 likes

Cant play itunes tracks though spotify

just downloaded spotify and i cant play my itunes tracks on spotify, when i double click them the speaker symbol shows to the left hand side o fthe track but wont play

Casual Listener

just downloaded spotify and i cant play my itunes tracks on spotify, when i double click them the speaker symbol shows to the left hand side o fthe track but wont play

Peter__

Community Legend

1333 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

e-cards are no longer available to USA customers

Hi, A suggestion... if the problem is the currency conversion so why Spotify simply does not offer e-cards in US$ at equivalent value in Euro?

Casual Listener

Hi, A suggestion... if the problem is the currency conversion so why Spotify simply does not offer e-cards in US$ at equivalent value in Euro?

Sam

Spotify

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Solved!! why i can't buy e-card?

i'm trying to buy e-card and it saysSpotify Gift Cards are currently not available in your country.and i don't have another way to pay for spotify becuase my other payment method not working

Gig Goer

i'm trying to buy e-card and it says Spotify Gift Cards are currently not available in your country. and i don't have another way to pay for spotify becuase my other payment method not working

Sam

Spotify

2024 Views

14 replies

0 likes

  • 2024 Views
  • 14 replies
  • 0 likes